Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The IPL Photofacial device was the first Glow Atelier product I purchased. It’s an amazing investment that can enhance your skincare routine. My skin is finicky and it’s nowhere near perfect. By incor... Zobacz więcej

Oceniono na 1 z 5

I am writing a second time because yes, your device contains instructions for how to turn the device on and off, settings, etc., but nothing that precisely states how to get results and your video i... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I love using my Glow Atelier Liquid Repair Oil Veil every day, particularly during my gua sha routine. It creates a smooth glide across my skin. I eagerly anticipate the time to repurchase, and I won'... Zobacz więcej

Oceniono na 5 z 5

I purchased their Liquid Repair Oil Veil a while ago and it exceeded my expectations! I have dry and sensitive skin and it has been a lifesaver with hydrating my skin and it hasnt made me breakout! I... Zobacz więcej

Informacje dotyczące firmy

  1. Drogeria

Napisane przez firmę

We are a Toronto Canada founded company providing hand-selected, tried and tested functional Korean skincare that suits not only your skincare needs but your inner aesthetic needs and delivering it to the world. We Believe… Skincare should be more than just what works. It should captivate your mind, your sensories, and your soul. Whether you’ve had a long day or have been leisuring with a glass of wine, your skincare routine should be the ritual you look forward to partaking in. Our Selection With insider resourcing, studying the K beauty market, and discovering what we all really want, Glow Atelier is your skincare studio for functional aesthetic skincare. Our selection doesn’t focus on having everything from A to Z. We bring in only K Beauty that deserves the hype, the products that work, and get you glowing. How we got here Helping those find their perfect product has always been the method behind Glow Atelier and it’s founder. We believe everyone deserves a carefully constructed skincare routine that helps you achieve the best skin of your life and your future. Where function meets your aesthetic goals.


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

72 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 50% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

THIS COMPANY IS A FRAUD

THIS COMPANY IS A FRAUD. FAKE PRODUCTS. do not recommend

14 lutego 2026
Opinia niezależna
Logo Glow Atelier

Odpowiedź od Glow Atelier

Hello Chana, I can assure you that Glow Atelier is 100% real and all our products are real.

I cannot seem to find your name, email, or any proof that you have ordered from us before.

If you have ever experienced any issue with an order, we ask that you always reach out to us via info@glowatelier.com for help and assistance.

Oceniono na 5 z 5

One of the best customer service…

One of the best customer service experiences I’ve ever had! I purchased an IPL device in October ‘24 and in early February of ‘25 it stopped working. I noted their warranty and reached out to customer service with my order number and a video of it. Two days later I got a response saying they were shipping me a new one with my tracking number included. I was stunned and grateful for how they handled it - no back & forth, just helpful! It’s so nice to receive actual customer service in this day and age. I would definitely recommend the company. Thank you!

20 marca 2025
Opinia niezależna
Oceniono na 5 z 5

Love the Glow IPL device

Love the Glow IPL device and have noticed some improvements in my hyperpigmentation. I appreciate the excellent customer service I have received and would highly recommend this company and their products!

13 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

Great experience

So, I love this machine. I feel like my pores are getting smaller and the gel is just like the best. I haven’t used it regularly enough to get really serious results, but I started being consistent with it. Wouldn’t you know? It stopped working. I thought maybe I just needed to buy new bulbs but customer service told me that shouldn’t happen and shipped me a new unit. Great work guys! That really makes me feel good about believing in this company!

9 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent Product and Quality Company

First and foremost, the Glass IPL Photofacial is an excellent product. I am typically overly cautious about using new products on my face, but I am so pleased with the product and the quality of customer service, I wanted to share my experience..

I definitely noticed a positive difference in my skin after the first few uses. It looked firmer, healthier, and any blemishes or hints of rosacea were diminished. The IPL comes beautifully packaged, and is easy to use with simple to follow instructions.

I had an issue with the unit after a few weeks where it would suddenly turn off. The customer service department was very responsive and helpful in resolving the problem. They really stand behind their product and I am anxious to try some additional offerings in their product line.

31 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

Consumer beware.

Consumer beware.
Awful experience with Glow Atelier.
Terrible customer service.
High customs charges.
Refused package and retailer is saying they will not refund for a product not delivered or used so will be opening a legal case.

20 stycznia 2025
Opinia niezależna
Logo Glow Atelier

Odpowiedź od Glow Atelier

Hi KM, I am a little confused by your claims.

You purchased from a US business to ship to Canada. You then said you don't want to pay customs?

We do not determine customs charges, this is the Canadian Government. You then said you want to cancel that order, which was shipped 1 week ago. Of which we cannot cancel an order that was already shipped.

You then said no one would be home to pick it up - if this is the case, UPS would hold the item for you until you were free to pick it up.

Your complaint is with customs charges, not with us. The fact that we cannot cancel a shipment after it arrives in your country is not something we can control.

If the package got lost, we'd send a new one without question, but you are actively choosing to not accept it.

If you said you tried it and didn't like it - then no worries, we'd work with you to get you a refund since we do have a refund policy. But this was not the case here.

You are very welcome to open a case, we will forward the email correspondence. They will understand that you simply didn't want to pay customs and close it - they will also assess a service fee to you for this case. We will also forward them our shipping and return pages that clearly state that we do not control customs charges, nor are we responsible for them.

Oceniono na 5 z 5

I have always had amazing experiences…

I have always had amazing experiences with Glow atelier’s products but even better experience with their customer service! They are always fast to respond and get to the matter at hand and handle it the best they can! I am in my mid 30’s and I always get told my skin makes me look 26😁 and that was after I started using my Glow Atelier’s ipl photo facial and the oil veil I’m obsessed with!

10 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

I am impressed with this company

I am impressed with this company! First of all that IPL glass photo facial is fantastic! But it broke after three uses and they sent me a new one already. What amazing customer service and what an amazing product. Thank you for being so professional.

9 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Fast and reliable service

Fast and reliable service. The packaging was top quality and it is easy to use...
Customers should know it needs an adapter since it's got an American plug but other than that it's excellent and the little details like facial gel and oil as well as the satin case to store it when not in use.
Thank you 🌹

4 czerwca 2024
Oceniono na 5 z 5

Fantastic Vompany

My device stopped working after 2 months and this company send me out another! Just starting to see results with my spots getting lighter! Love this device - very easy to use!

27 maja 2024
Oceniono na 5 z 5

Just got the my IPL Photofacial device…

Just got the my IPL Photofacial device today and I already love it. I also bought the gel and the Viel oil and it helps with hydration after using the device. The Veil oil smells great and is very soothing. Customer service is great, I’ve asked them multiple questions and they answered everything in a timely manner. I’m glad I made the decision to invest in this machine. I can’t wait to see the results.

21 sierpnia 2024
Opinia niezależna

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