Alex was so lovely and explained everything he was doing to us. As two students that are in their first proper home, so quite clueless, he was so professional and didn’t make having an engineer round... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Paid them for a product, via online purchase. They took my money but product never arrived. No communication from them what so ever. 1st email asking what was going on, 2nd email asking for refund rec... Zobacz więcej
Our last freezer was bought from Glotech in 2002. Its replacement was installed last week. Our thanks to Barry, who identified the exact model to suit our needs. We cannot praise the installers highl... Zobacz więcej
Reakcja na opinię
Regardless of the arctic conditions, repair engineer Dean phoned ahead, parked, and commence review at 10:00. Explained each step of his review. Searched for part type and availability. An early con... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
We sell all the latest kitchen appliances, as well as design and install fantastic kitchens!
Dane kontaktowe
Unit 2 Soothouse Spring, AL36PF, St Albans, Zjednoczone Królestwo
- 0330 024 9093
- salesteam@glotech.co.uk
- glotech.co.uk
4,2
Dobra
767 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Dino and Lee were quick and responsive…
Dino and Lee were quick and responsive to fix our fridge. Five star - thank you very much
15 września 2023
Opinia niezależna
Odpowiedź od Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review based on your experience with us today. Your feedback is extremely important to us and we will ensure to pass on your comments to those involved with your order.
Kind Regards,
Glotech Sales Team
Very professional
Very professional and fast fitting a new microwave, explained everything clearly
15 września 2023
Opinia niezależna
Odpowiedź od Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review based on your experience with our installation team today. Customer feedback is extremely important to us and we will be sure to pass on your comments to the team involved with your order.
Kind Regards,
Glotech Sales Team
Rob and Lee they were nice
Rob and Lee they were nice , quick and friendly, very good service
14 września 2023
Opinia niezależna
Odpowiedź od Glotech Appliances
Good afternoon,
Thank you for leaving us a review based on your recent experience with us, we will be sure to pass on your kind comments to the team involved in your order.
Kind Regards,
Glotech Sales Team
Great service
Great service, quickly delivered. Rob and Lee were very polite, friendly and efficient.
13 września 2023
Opinia niezależna
Odpowiedź od Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review based on your experience with us. We will be sure to pass on your kind feedback to our team involved with your order.
Kind Regards,
Glotech Sales Team
Excellent, thank you
Came on time, courteous, quick efficient and knowledgeable. Thank you Dino and Callum
13 września 2023
Opinia niezależna
Odpowiedź od Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review based on your experience with us recently. We are glad you were happy with the service you received by our team.
Kind Regards,
Glotech Sales Team
What a great service
What a great service, thank you so much for everything Lea & Rob was amazing & very professional with positive energy.
I have been using Glotech since 2012 and they’re always right on dot.
Highly recommended.
Mr Polat
8 września 2023
Opinia niezależna
Odpowiedź od Glotech Appliances
Good morning,
Thank you for taking the time to leave us feedback based on your recent experience with us. We are very pleased that we have been able to assist you once again in finding the right appliance for your property. We will ensure to pass on your feedback to the team involved with your order.
Kind Regards,
Glotech Sales Team
Rob and lee were wonderful
Rob and lee were wonderful. They were super friendly and efficient. They had to carry a freezer up too many stairs to count and when they got to the top they were professional and explained everything.
8 września 2023
Opinia niezależna
Odpowiedź od Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, your feedback is greatly appreciated and we will ensure to pass on your kind comments to our installation team.
Kind Regards,
Glotech Sales Team
Great deliver service of two fridges to…
Great deliver service of two fridges to our flat especially in the hottest day and up to 3 storey . They are on time and very quick in action . And uninstall the old fridge and help us to remove them in no time . Thank you .
8 września 2023
Opinia niezależna
Odpowiedź od Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review based on your experience with us today. As a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your installation.
Kind Regards,
Glotech Sales Team
Excellent service (Rob and Lee)
Rob and Lee did a fantastic job in installing out dishwasher. This was a difficult installation due to the fit size and they came up with pragmatic solutions to solve them- nothing was too much trouble! Greatly appreciated and looking forward to washing those dishes now!
8 września 2023
Opinia niezależna
Odpowiedź od Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a glowing review. We will ensure to pass on your feedback to the team involved with your order.
Kind Regards,
Glotech Sales Team
Fantastic company.
Fantastic company.
Ordered my machine on the Wednesday . It was installed on the Thursday
The two guys that came Dino and Callum were so nice, totally professional, installed quickly and showed me how to use it. Made no mess .
I would definitely use this company again
7 września 2023
Opinia niezależna
Odpowiedź od Glotech Appliances
Good afternoon,
Thank you for the lovely feedback regarding the service our team have provided you with, we will be sure to pass on your comments to Dino and Callum.
Kind Regards,
Glotech Sales Team
Happy customer
Very happy with the installation of my washing machine today. Very polite, efficient and helpful.
6 września 2023
Opinia niezależna
Odpowiedź od Glotech Appliances
Good morning,
Thank you for leaving a review of our service in which you received yesterday. We will ensure to pass your feedback onto those involved with your order.
Kind Regards,
Glotech Sales Team
Great efficient company
Right from the start of buying the dishwasher to having it installed was no problem. Excellent service throughout. Dino and Callum who installed it went above and beyond, even aligned my cupboard doors!
Really nice cheerful guys. Would definitely use Glotech again for other appliances when needed
6 września 2023
Opinia niezależna
Odpowiedź od Glotech Appliances
Good morning,
Thank you for taking the time to leave us a review, we are really pleased you were happy with the service our team provided you with and will ensure to pass on your kind comments to Dino and Callum.
Kind Regards,
Glotech Sales Team
Great service and delivery
I had a few deliveries from them and it has been always a great experience.
The team is very knowledgeable and available for any sort of questions/support.
Thanks so much!
1 września 2023
Opinia niezależna
Odpowiedź od Glotech Appliances
Good morning,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your feedback to the team involved with your order. We really do value our loyal customers, and it is a privilege to assist you with your purchases. Thank you for your continuous support.
Kind Regards,
Glotech Sales Team
Rob and Lee have been great at fitting…
Rob and Lee have been great at fitting our new washing machine- fast, professional and very helpful. Thank you for your kind service
31 sierpnia 2023
Opinia niezależna
Odpowiedź od Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your kind comments to the team involved with your installation.
Kind Regards,
Glotech Sales Team
Rob and Lee were rockstars!!
Rob and Lee were rockstars!!
9rder.number 505110
The old machine was proving very difficult to remove but they managed to remove it with their skills
Amazingly they even cleaned everything before leaving
Thank you Rob and Lee!
30 sierpnia 2023
Opinia niezależna
Odpowiedź od Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Quick, friendly, reliable, respectful.
We needed a quick reliable replacement of a broken washing machine. We’ve used GloTech before and had no hesitation using them again. Nice friendly team (Lee and Rob), respectful of property and left us with a working machine, ready to use. Would highly recommend GloTech.
29 sierpnia 2023
Opinia niezależna
Odpowiedź od Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Super friendly installers Dino & Rob
Super friendly installers Dino & Rob, did a fantastic job installing our machine and removing the old one. They’re lovely! Fast and efficient too!
25 sierpnia 2023
Opinia niezależna
Odpowiedź od Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Refund not made
They weren't able to deliver a fridge freezer when promised so I chose to cancel with a full refund which was promised witihn 3-5 working days. I have tried to contact them about this, but can't get a response.
4 sierpnia 2023
Opinia niezależna
Odpowiedź od Glotech Appliances
Good afternoon,
We do apologise that your refund wasn't processed immediately following your order being cancelled. We can however see on the system your refund has been processed in full following a conversation on the 5th August.
We are sorry that we were unable to fulfill your order on this occasion.
Kind Regards,
Glotech Sales Team
Excellent service *****
Dear Glotech,
I'm Super impressed with your phone operatives and fantastic delivery men.
Well done for a truly great job. I'm thrilled with my washing machine, excellent price and a B energy rating!
Thank you so so much
30 czerwca 2023
Opinia niezależna
Odpowiedź od Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
First of all there logo is an imitation…
First of all there logo is an imitation of John Lewis with a service that never delivered satisfaction. There customer service is appalling with no professional aftercare. I do not recommend them as I will not be using Glotech again in the future, very and truly disappointed. Stick to what you know best as I was fooled by the fake positive reviews.
3 maja 2023
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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