Alex was so lovely and explained everything he was doing to us. As two students that are in their first proper home, so quite clueless, he was so professional and didn’t make having an engineer round... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Paid them for a product, via online purchase. They took my money but product never arrived. No communication from them what so ever. 1st email asking what was going on, 2nd email asking for refund rec... Zobacz więcej
Our last freezer was bought from Glotech in 2002. Its replacement was installed last week. Our thanks to Barry, who identified the exact model to suit our needs. We cannot praise the installers highl... Zobacz więcej
Reakcja na opinię
Regardless of the arctic conditions, repair engineer Dean phoned ahead, parked, and commence review at 10:00. Explained each step of his review. Searched for part type and availability. An early con... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
We sell all the latest kitchen appliances, as well as design and install fantastic kitchens!
Dane kontaktowe
Unit 2 Soothouse Spring, AL36PF, St Albans, Zjednoczone Królestwo
- 0330 024 9093
- salesteam@glotech.co.uk
- glotech.co.uk
4,2
Dobra
767 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Dinu and Lee were very quick and…
Dinu and Lee were very quick and professional, they finished the job in about 20 minutes, which was extremely helpful
21 sierpnia 2024
Opinia niezależna
Odpowiedź od Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Very efficient and helpful at a good…
Very efficient and helpful at a good price and with a flexible service
15 sierpnia 2024
Opinia niezależna
Odpowiedź od Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Good Service And Professional
Just Had my New Cooker Delivered And installed by Dino And Oscar was extremely Happy with the Installation And How Helpful And Professional they Both were as I would Definitely Recommend them to More Customers Thank you Both
Regards,
Susan Flannery
13 sierpnia 2024
Opinia niezależna
Odpowiedź od Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Great company-great service
Great company-great service! Dino and Oscar the fitters were totally brilliant-skilled and friendly!
12 sierpnia 2024
Opinia niezależna
Odpowiedź od Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Very helpful
Very helpful, quick and clean fitters. Dino and his other fitter were excellent
9 sierpnia 2024
Opinia niezależna
Odpowiedź od Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Very professional, quick and clean
We got a new washing machine installed and everything went very smoothly. We got a 30 min notification of the arrival time (on the agreed day). Dinu then arrived and packed up the old non-functioning machine, installed and tested the new one and gave us some advice on well-maintenance. Everything was quick, professional and I was particularly impressed with how he kept the area clean and made sure that there are no rubber streaks or water marks on the floor following the installation of the new washing machine!
8 sierpnia 2024
Opinia niezależna
Odpowiedź od Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Perfect
Perfect, quick, amazing energy and customer service! I recommend him at 100%
5 sierpnia 2024
Opinia niezależna
Odpowiedź od Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Fantastic company
Fantastic company, friendly, efficient and called me back when promised. Dinu the fitter was great. Highly recommended.
5 sierpnia 2024
Opinia niezależna
Odpowiedź od Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Odpowiedź od Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Efficient quick friendly service
Efficient quick service and Alex arrived promptly and was friendly and informative. Job done well.
8 lipca 2024
Opinia niezależna
Odpowiedź od Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Efficient and friendly
The engineer diagnosed the problem in 5 minutes and talked me through the process. That meant I knew what I was paying for and steps to avoid the dishwasher from malfunctioning again. He called when he was on his way and checked everything was clean and in order before he left. First class service.
16 lipca 2024
Opinia niezależna
Odpowiedź od Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your Repair.
Kind Regards,
Glotech Sales Team
Excellent service
Excellent service. Alex was brilliant. Punctual, quick and lovely.
12 lipca 2024
Opinia niezależna
Odpowiedź od Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Friendly and efficient
Alex is really friendly and knowledgable. He took no time at all on both visits. The only reason for the 4 stars is that the company cancelled the first fitting with little notice. This was likely nothing to do with Alex who was great!
12 lipca 2024
Opinia niezależna
Odpowiedź od Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us in order to allow us to continue to provide our customers with the best possible service. Your feedback regarding the last minute cancellation has been passed onto our repairs management team to look into how this can be avoided going forwards.
Kind Regards,
Glotech
Alex was a Very good guy
Alex was a Very good guy, knows his onions.. will definitely use again👍
10 lipca 2024
Opinia niezależna
Odpowiedź od Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your repair.
Kind Regards,
Glotech Sales Team
10/10, perfect experience
Alex was so lovely and explained everything he was doing to us. As two students that are in their first proper home, so quite clueless, he was so professional and didn’t make having an engineer round feel uncomfortable or awkward at all. He’s really personable and ace at what he does :) Hopefully we won’t need him again but if we do, we’d 100% use Alex again.
10 lipca 2024
Opinia niezależna
Odpowiedź od Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to Alex and his management team.
Kind Regards,
Glotech Sales Team
not trustworthy company
not trustworthy company. paid for the product online. after 2 weeks of waiting, it arrived in wrong model( cheaper one than what we order). asking for money back with instruction for return. no reply so far. Try to call the company, then get diverted and drop the call eventually. Don't buy from this company!!
9 lipca 2024
Opinia niezależna
Odpowiedź od Glotech Appliances
Good afternoon, We do apologise for the inconvenience caused during your order with us. We have since been made aware that this issue has been resolved. Kind Regards, Glotech
Quality Workmanship
Alex was very efficient and knowledgeable about what was needed to be done to complete the job.
And job was completed quickly and successfully.
2 lipca 2024
Opinia niezależna
Odpowiedź od Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your repair.
Kind Regards,
Glotech Sales Team
We love Glotech!!!!
Barry is a truly brilliant salesperson!.. We got a super price on our warming drawers and he diligently got back to me when he said he would - we completed the transaction effortlessly.. this is a great company all-round to be honest. x
29 maja 2024
Opinia niezależna
Odpowiedź od Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
I recently used Glotech in Bristol and…
I recently used Glotech in Bristol and I found them very good and very efficient. I had a fault fixed on my fridge by Alex, he explained a lot to me and put my mind at rest about several things I was unsure off. I would recommend this company to friends and family and would use them again.
21 maja 2024
Opinia niezależna
Odpowiedź od Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your repair.
Kind Regards,
Glotech Sales Team
Paid them for a product
Paid them for a product, via online purchase. They took my money but product never arrived. No communication from them what so ever. 1st email asking what was going on, 2nd email asking for refund received an apology response saying that they'd refund, two weeks later no money received back, 3rd email gets no response, just sent 4th email another week later. Untrustworthy business, you should not trust with your money.
1 kwietnia 2024
Opinia niezależna
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