My ordering experience with GloMelanin was seamless. The communication and respond time was quick and the package came in two days right after I ordered it. I'm excited to use this beautiful product.... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
There was an order placed that wasn’t mine, I don’t know if it was someone who got a hold of my info or I hit a option I shouldn’t have while scrolling. Either way, the diligence and efficiency of ca... Zobacz więcej
My package arrived empty: Rio reached out after my complaint, apologized and immediately shipped out another order for me that should be arriving shortly; this is great customer service. I emphasized... Zobacz więcej
Great customer service. Got back to me in a timely manner. Rio was a great help act made sure my request was done. Appreciate this line of care and services not only for my fact, but also problem s... Zobacz więcej
Informacje dotyczące firmy
- Centrum wellness
- Kosmetyki
- Sklep z kosmetykami
- Sklep z produktami dla zdrowia i urody
- Salon kosmetyczny
- Automat z produktami do pielęgnacji skóry
Napisane przez firmę
Custom products for Melanin skin that actually work. Natural ingredients that are safe for long-term use. Created by leading Melanin Skin Experts
Dane kontaktowe
Stany Zjednoczone
- glomelanin.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 95% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I want to Thank Elyka for her great…
I want to Thank Elyka for her great customer service and help
Shipment Inquiry
I had a lost shipment so I reached out to Glo Melanin to inquire. Rio promptly handled my concerns and had a new shipment headed my way in record time! Thank you Rio, and Glo Melanin for caring about your customers and standing behind your products!
Didn't receive my order!But you were…
Didn't receive my order!But you were very addiment giving my refund in a timely matter!and you took care of everything very quickly and thank you.
Elyka gets an A++!!!
Elyka was very prompt in responding to my emails. She thoroughly explained what I was confused and concerned about. She also showed compassion and respect when helping me.
I was introduced to Glo Melanin through…
I was introduced to Glo Melanin through an instagram feed. I liked the animation that informed viewers on melanin skin (what causes acne and or dark spots). It was creative and informative. What keeps me as a customer is my interaction with Elyka.
After purchasing my bundle I was concerned it wasn’t working. In my head I wanted immediate results. Elyka took the time in her response to meet me where I was, educate me on the process/journey of skin care and level set my expectations. Elyka’s response time was timely (check spam!). Through email -she presented warm, knowledgeable and understanding. Our brief interaction helped me to stay committed to the process.
With Elyka’s recommendations I made some tweaks. I really enjoy the soap, serum, corrector cream, moisturizer and now the SPF protection. My face feels light and is not “oily”. I have very oily skin but these products are literally light. A little goes a long way with each product.
I eventually signed up for the VIP membership. As Elyka mentioned, it takes time to transition into a new skin care routine. I enjoy using the all the products.
Thanks Glo Melanin!
Good stuff I love it and it’s almost a…
Good stuff I love it and it’s almost a week in and my skin is looking even better every time I use it. Wish the products came in bigger sizes but a little goes a long way.
I had a wonderful experience with Glow…
I had a wonderful experience with Glow Melanin customer service. I reached out with concerns about the packaging, and Rio was incredibly helpful. He listened to my concerns, communicated clearly, and made sure my feedback was acknowledged. Without hesitation, he offered a replacement, which showed how much the company values its customers.
I already love Glow Melanin's products, but this experience made me appreciate the brand even more. Rio's professionalism, kindness, and quick resolution turned a concern into a positive experience. Excellent customer service like this is hard to find. Thank you, Rio, and the Glow Melon team!
Rio in customer service was great
Rio in customer service was great. Very helpful, great communication and very quick at responding in helping me with an order that was lost or stolen.
My Go To Products
First of all, i want to say i love my Go Melanin products. My skin is clean and smooth. I ordered the soap and the bundle for my face.
I received the soap this past weekend and not the bundle as noted. I emailed Elyka to express my concern and she immediately responded back. I appreciate her rapid response and concern. I finally got my package on Monday.
Thank you
Rio #1
Rio, has been an absolute pleasure to work with. There was a bit of a mixup on my end, and Rio cleared it up right away without hesitation. Im enjoying using this product and brand on a daily basis!
I am very happy with my order
I am very happy with my order. I love these products!
Elyria has been so helpful
Elyria has been so helpful, understanding and patient with me.
Thank you so much for everything
Super responsive and quick resolution…
Super responsive and quick resolution of my issue. Andddd, it was actually my fault for giving the wrong address for the package to be mailed to in the first place. Elyka was quick and super helpful in resolving the issue and re-mailing my package to my current address! Thank you so so much!
Elyka helped with my issue with no…
Elyka helped with my issue with no sweat! She was very helpful when I needed help pertaining to my order. Thank you Elyka for a wonderful customer service! 👏
Elyka was amazing and very helpful in…
Elyka was amazing and very helpful in resolving my issue of a missing package. I will continue to support!
Awesome body oil very smooth and and…
Awesome body oil very smooth and and skin feel soft already thank you very much
Rio Rocks
I didn’t pay attention when checking out and accidentally set myself up for a subscription AND I had my delivery sent to my former address. Rio in customer service was excellent in helping me correct my wrongs. Will definitely be ordering again
Customer service
I ordered several skincare items, and when my package arrived, I noticed that two items were missing. I emailed customer service, and Rio responded almost immediately! They were incredibly kind, helpful, and quickly provided me with a tracking number for the missing items. I really appreciate how fast they resolved the issue and the excellent customer service. It's so reassuring to know they truly care about their customers. Thank you, Rio, for making the experience so easy and stress free!
I just made my first purchase with Glo
I just made my first purchase with Glo, and I'm looking forward to using it for the first time. I also wanted to share that Glo's customer service has been fantastic in assisting me with my concerns during my order, and got it handled right away, thanks to Rio. Rio, thank you again for your amazing service! I really appreciate how quickly you responded to my needs.
So I wanted to follow up on my last…
So I wanted to follow up on my last review for this company. They had many issues with the shipping process for my order but they were able to come back and fix it and even sent me something free for the inconvenience!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








