This COMPANY Is full of BS! You pay on this insurance for life and family takes over payment because your getting sicker, but the company stops talking to you the one that built the insurance up to wh... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have been with Globe Life for nearly 50 years and have never had any issues whatsoever. Always courteous and respectful, willing to help with any questions or concerns that I might have had. Very fa... Zobacz więcej
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Globe Life is the best for people who need an honest and dependable company to handle and support your final needs. I really don't understand why more people are not insured. I have expressed this in... Zobacz więcej
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I have recently contacted Globe Life by phone and my wait time way only a couple of minutes. The agent I talked with was very kind, courteous and helpful with my question. I have several family memb... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Globe Life And Accident Insurance Company, based in McKinney, Texas, provides life and health insurance coverage nationwide.
Dane kontaktowe
7677 Henneman Way, 75070, McKinney, Stany Zjednoczone
- globelifeinsurance.com
3,5
Średnia
242 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 90% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I have 3 Policys with them for over 20…
I have 3 Policys with them for over 20 years, and I have always recived Great customer service fot all the staff.
This is a Great Company,, Hat's off to the whole staff.
2 kwietnia 2026
Opinia niezależna
Odpowiedź od Globe Life
What an honor it is to have served you for twenty years! We are grateful for your loyalty to Globe Life, and we always stand ready to serve your needs.
Rethink this company??
Trying to surrender a policy and have had 3 conversations on the phone with different customer service representatives. They were very nice but I gave them all the same information and still told I needed to send a "letter of surrender". When they answer the phone they say its being recorded so why can't they see the information from previous conversations? Seems this process shouldn't be so complicated. Is my information safe???
1 kwietnia 2026
Opinia niezależna
Odpowiedź od Globe Life
Deb, we take policyholder data privacy very seriously at Globe Life because we know how important it is to our policyholders. We apologize that you have had a difficult experience with your policy surrender. Please send an email to a customer care supervisor at cspolicyservices@globe.life for assistance. Your satisfaction is important to us, and we hope to hear from you soon.
Loan
I had 4 policys with Globe Ins. for my grandchildren and have had them for 20 yrs. I just stopped paying on them. Six months past and they sent me a bill showing where it was a loan for my policies and they had taken the money out plus interest of the money that you can cash your policys in, if they are old enough. So I cancel my policys and cashed them in.
28 marca 2026
Opinia niezależna
Odpowiedź od Globe Life
Thank you very much for your feedback on your experience. If any issues remain outstanding, please contact us at cspolicyservices@globe.life. We will be happy to have a customer care supervisor reach out to you.
A terrible customer service
A terrible customer service agent. This girl kept bugging me about keeping an account that I already decided to close before I placed the call. After wasting more than 30 minutes on the phone with her she pretentiously told me that she had closed the account. After 24 hours the account is still saying "Active, next payment in 20 days". Can you imagine that.
31 marca 2026
Opinia niezależna
Odpowiedź od Globe Life
Chidi, we would like to connect you with a customer care supervisor who can look into your account specifics. They can also answer any questions you might have at that time. Kindly send an email to cspolicyservices@globe.life for assistance. We apologize for your experience, and we hope to hear from you soon.
Good Customer Service
The representative was so very kind and professional. He listened to my concerns and addressed them quickly. I wish I could get a representative like him in all my calls to different companies.He went outside of the box to Help me.
30 marca 2026
Opinia niezależna
Odpowiedź od Globe Life
Linda, thank you for taking the time to leave this kind review for our agent. Your satisfaction is very important to us. We feel honored that you have trusted us with your family's financial protection.
Reporting them to NAIC as well
Reporting them to NAIC as well, but this company is a scam. Our grandfather recently passed and had life insurance policies for his children and grandchildren. Globe REFUSED to stop taking payment from his bank account even after receiving his death certificate and will not allow the policies to be canceled. Ridiculous
30 marca 2026
Opinia niezależna
Odpowiedź od Globe Life
Michael, we are sorry to hear that your experience did not meet your expectations. Please contact a customer care supervisor for assistance with this situation at cspolicyservices@globe.life. We hope to hear from you soon.
Yes I've been with global life for many…
Yes I've been with global life for many years lately I've been paying my premium on time and I don't know what's going on but they collect the money from the bank but they keep saying my premium is not paying this is the third time that's happening to me they even close the mic and my I'll come and I have to reopen it because this is an issue I don't think they fix this issue causse I restore restore my policy keep paying but I still having the same issue I don't understand why I would gladly find want to find out what's going on why I keep having this issue
15 marca 2026
Opinia niezależna
Odpowiedź od Globe Life
Maria, we are so sorry to hear about this, and we would like to help! Please send an email to cspolicyservices@globe.life explaining this situation. A customer care supervisor can look into this for you. We're sorry for the inconvenience, and we hope to hear from you soon.
The representative was very helpful and also compliant with HIPAA regulations
The representative was very helpful about the forms to sign. I was impressed, also, about the attention to HIPAA privacy compliance.
26 marca 2026
Opinia niezależna
Odpowiedź od Globe Life
Thank you so much for taking the time to leave this review! Our dedication to data privacy has been a priority at Globe Life, and we're so happy to see that you noticed. This feedback means a lot to us.
My customer service rep lady was…
My customer service rep lady was amazing she was just super amazing they're always so good to me with Globe Life I really appreciate it I've been with them for 15 years now and I have not had a bad experience to date
25 marca 2026
Opinia niezależna
Odpowiedź od Globe Life
We could not be happier to hear about your experiences with our customer care department! Thank you for taking the time to leave this review and for trusting us with your family's financial protection.
You never told me that whole life ment…
You never told me that whole life ment I pay untill my children are dead or 100 years old!!! What a deception!!
26 marca 2026
Opinia niezależna
Odpowiedź od Globe Life
Roger, we'd like to connect you with a customer care supervisor who can go through the details of your particular policy. Please send an email to cspolicyservices@globe.life for assistance. Thank you for your feedback, and we hope to hear from you soon.
Service improved
This was the third time dealing with Global but I was able to get what I needed done. This interaction was better than the first two. I was frustrated when I called but calmed down because everything went smoothly.
Glenda Walker
25 marca 2026
Opinia niezależna
Odpowiedź od Globe Life
Glenda, we are happy to hear that your interaction was helpful. If we can further assist you in any way, please don't hesitate to reach out to us at cspolicyservices@globe.life. Your satisfaction is important to us.
Making a payment
Ms. Lucy is who took my call and she was very professional and great customer service making a payment. It was nice talking to an actual person.
25 marca 2026
Opinia niezależna
Odpowiedź od Globe Life
JoAnna, we are so glad to hear you were happy with the service you received. Your satisfaction is important to us. Thank you for trusting Globe Life!
Exceptional customer service
The agent was able to answer my question and explain the benefits of my policy. She was patient, kind, and professional.
23 marca 2026
Opinia niezależna
Odpowiedź od Globe Life
Nicki, thank you for your review. We appreciate you and the trust you’ve placed in Globe Life for your financial protection. Our goal is always to provide excellent service to our policyholders and we're happy you're satisfied. We look forward to serving you and your family for years to come!
The agent was very helpful and…
The agent was very helpful and knowledgeable
23 marca 2026
Opinia niezależna
Odpowiedź od Globe Life
Deborah, it’s always an honor serving and protecting families! We appreciate you letting us know how we’re doing!
The front end kept asking me the same…
The front end kept asking me the same questions (I think four times) Finally got a hold of someone who could update my payment method (new credit card). This is something that someone logged into your website should be able to do without help from a person.
23 marca 2026
Opinia niezależna
Odpowiedź od Globe Life
Keith, your feedback matters to us! Thank you for taking the time to leave a review, and we are forwarding your comments to the appropriate department right away. If we can assist further, please don't hesitate to reach out to us at cspolicyservices@globe.life.
Every thing I needed was taken care of…
Every thing I needed was taken care of of and with no issues
23 marca 2026
Opinia niezależna
Odpowiedź od Globe Life
Thank you for your review. We appreciate you and the trust you’ve placed in Globe Life for your financial protection. Our goal is always to provide excellent service to our policyholders and we're happy you're satisfied. We look forward to serving you and your family for years to come!
Fantastic customer service
The female representative I spoke with was able to answer all my questions and is sending the necessary forms to make changes on each of my policies. She really was fantastic, kind, caring, pleasant, and efficient.
20 marca 2026
Opinia niezależna
Odpowiedź od Globe Life
We sincerely appreciate your feedback! Providing our customers with the best possible service through knowledgeable and professional representatives is a top priority for us, and we're happy you're a satisfied policyholder. We look forward to serving you in the future!
Fast coverage Vs long term costs .
Globe Life is best for people who need a small amount of coverage quickly and want to avoid medical exams. However, for healthy individuals or those seeking long-term value, it is rarely the cheapest or most stable option.
10 lutego 2026
Opinia niezależna
Odpowiedź od Globe Life
Faisal, thank you for taking the time to leave a review about your experience with Globe Life. Your comments matter to us.
Best insurance place here i used it and…
Best place ever i saw in my phone
3 marca 2026
Opinia niezależna
Odpowiedź od Globe Life
Thank you for your positive feedback regarding your experience with Globe Life. We appreciate you reaching out to us and we look forward to serving you in the future.
globe life is a great company
globe life is a great company. Debbie was amazing
2 marca 2026
Opinia niezależna
Odpowiedź od Globe Life
Thank you for your review of your Globe Life experience. We're happy our representative provided you with excellent service in a timely and efficient manner--service that we believe you deserve! We look forward to serving you in the future and we appreciate you choosing Globe Life.
Doświadczenie Trustpilot
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