Recently switched to Global Payments and Elizabeth made the whole process very easy. Setup was completed quickly, rates were very competitive, and the link with our bank means next working day depos... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Very good experience working with Global Payments. Bhav was proactive, helpful, and easy to deal with throughout the process. He reviewed our account, explained everything clearly, and made sure the r... Zobacz więcej
Reakcja na opinię
I have used Global Payments for my card processing for the past 23 years. Friendly & helpful staff, especially Tom Baines who has been my go to, he has answered any questions & resolved any issues qui... Zobacz więcej
Reakcja na opinię
James cherry is absolutely brilliant I’ve had the pleasure of speaking to James many times over the last 12 months and would not want to use anyone else to discuss my needs and when arranging future c... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Dane kontaktowe
Granite House, Granite Way, LE7 1PL, Syston, Leicester, Zjednoczone Królestwo
- 0800 731 8921
- Customer.Services@globalpay.com
- globalpayments.com
4,6
Doskonała
4 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I've been with Global Pay for 9 years! Amazing company who never let us down. Cole
I've been with Global Pay for 9 years! Great business partner to work with. So we are looking for more years of business partnership to come. Thanks Cole Longland for another great renewal deal. I admire your patience and dedication to help us. ♥️🙏
27 stycznia 2026
Opinia niezależna
Odpowiedź od Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Cole.
Many Thanks,
Amelya - VOTC Executive
10 years of service....
Think it is important to state that Global Payments have been my credit card payment supplier for over a decade which says a huge amount. In an environment where you are encouraged to jump from provider to provider I have found that this has not been needed.
My deal has been very competitive, the service has been excellent and any issues have been dealt with quickly and with great support. The latest example of this is Azizi last week. I had a query around my renewal and the rates. Firstly someone (he) answered the call quickly and actually the first person I spoke to dealt with all my queries.
I had three questions all of which were answered quickly and I then decided to renew for a further year.
Documents were sent quickly and I asked for reassurance around an element of the deal which was given to me in writing.
Overall a quick and positive renewal that I wish I could replicate in other parts of my business.
Only thing that is slightly difficult with Global is the invoicing as it take a little time to get used to it
22 stycznia 2026
Opinia niezależna
Odpowiedź od Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Azizi.
Many Thanks,
Amelya - VOTC Executive
Azizi was able to resolve my request…
Azizi was able to resolve my request efficiently.
19 stycznia 2026
Opinia niezależna
Odpowiedź od Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Azizi.
Many Thanks,
Amelya - VOTC Executive
Odpowiedź od Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Azizi.
Many Thanks,
Amelya - VOTC Executive
Thank you Surita for providing fantastic customer service.
I have been with Global payments for around 2 to 3 years but was thinking of leaving and using another provider.
Surita from Global Payment reasured that it would be best to stay with Global Payments, Surita came back with a great deal after consulting with her team.
If it was not for Surita going out of her way with great customer service I would have left for another provider.
Thank you Surita for all your help and assistance, Well done.
23 stycznia 2026
Opinia niezależna
Odpowiedź od Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Sarita.
Many Thanks,
Amelya - VOTC Executive
Dealt with the matter quickly and…
Dealt with the matter quickly and efficiently and concluded with a fair and honest result.
23 stycznia 2026
Opinia niezależna
Odpowiedź od Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Azizi.
Many Thanks,
Amelya - VOTC Executive
Renewing Our Contract
Cole Longland was very helpful in navigating me through the contract renewal process.
I didn't have a long wait before I was put through to the retention team:)
23 stycznia 2026
Opinia niezależna
Odpowiedź od Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Cole.
Many Thanks,
Amelya - VOTC Executive
Cole was absolutely brilliant
Cole was absolutely brilliant. He resolved our issue quickly and efficiently — one phone call was all it took to sort everything out. We have been loyal Global customers for over 30 years, and this level of service is exactly why we continue to trust the company.
21 stycznia 2026
Opinia niezależna
Odpowiedź od Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Cole.
Many Thanks,
Amelya - VOTC Executive
Odpowiedź od Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience.
Many Thanks,
Amelya - VOTC Executive
Kevin is always easy to deal with and…
Kevin is always easy to deal with and responds efficiently.
22 stycznia 2026
Opinia niezależna
Odpowiedź od Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Kevin.
Many Thanks,
Amelya - VOTC Executive
Changeover to Collect
Delyn has been a fantastic help to us - all email correspondence has been extremely prompt and detailed explanations
22 stycznia 2026
Opinia niezależna
Odpowiedź od Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Delyn
Many Thanks,
Amelya - VOTC Executive
Odpowiedź od Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Cole.
Many Thanks,
Amelya - VOTC Executive
Azizi was most helpful when reducing my…
Azizi was most helpful when reducing my charges
12 stycznia 2026
Opinia niezależna
Odpowiedź od Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Azizi.
Many Thanks,
Amelya - VOTC Executive
Disappointed is not even the word to…
Disappointed is not even the word to describe my experience. I felt like I was scammed and was being chased for money I didn’t know that I owed or was aware of in the first. I tried to rectify the issue of the misunderstanding and to no avail.
22 listopada 2025
Odpowiedź od Global Payments UK
Thank you for taking the time to leave us your feedback. I’m sorry to hear of your experience. We’ll look into this, and someone in our team will get back to you.
Many thanks, Amelya
Carl Longland
Thank you Carl Longland for for such a great service, straight forward and happy to negotiate the best terms possible.
15 stycznia 2026
Opinia niezależna
Odpowiedź od Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Cole.
Many Thanks,
Amelya - VOTC Executive
Paige is very helpful
Paige is very helpful, efficient and responsible, glad to have services with global payment and Paige. Many thanks again.
14 stycznia 2026
Opinia niezależna
Odpowiedź od Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Paige.
Many Thanks,
Amelya - VOTC Executive
Cole was very efficient and…
Cole was very efficient and accommodating in renewing the contract.
13 stycznia 2026
Opinia niezależna
Odpowiedź od Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Cole.
Many Thanks,
Amelya - VOTC Executive
Good and prompt service provided by Ms. Paige Saunders
9 stycznia 2026
Opinia niezależna
Odpowiedź od Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Paige.
Many Thanks,
Amelya - VOTC Executive
Great service once again
Great service once again. Thank you for you're speedy and excellent service 😊.
12 stycznia 2026
Opinia niezależna
Odpowiedź od Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience.
Many Thanks,
Amelya - VOTC Executive
Azizi prompt in response, professional and helpful.
Azizi, has always been prompt in response, professional and helpful.
11 stycznia 2026
Opinia niezależna
Odpowiedź od Global Payments UK
Thank you for taking the time to leave us your review. We're happy to hear you had a great experience. I will pass this feedback on to Azizi.
Many Thanks,
Amelya - VOTC Executive
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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