Global Bike Recenzje 

461
Wynik TrustScore: 1 na 5

1,1

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Seriously not worth the pain. Was keen to buy one of their ex-demo bikes at the start of the week. The owner said he would sent me photos of what he had tomorrow. Waited 2 day and I tried them again.... Zobacz więcej

Oceniono na 1 z 5

Unacceptable experience. Bikes aren’t in stock as specified on the website. Requested a refund as I didn’t want to wait four weeks for the bike. Ended up still not having a refund three we... Zobacz więcej

Oceniono na 1 z 5

I ordered a pair of bib shorts from Global Bike which were "in stock" at the time of purchase. After a few weeks and then at week intervals following this, I contacted GB where someone repeatedly assu... Zobacz więcej

Oceniono na 1 z 5

Bought a bike on line & cancelled the order before it came as I found a better deal elsewhere. After numerous phone calls & emails about getting a refund my money wasn't refunded. Finally had to get B... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep rowerowy

Informacje przekazane przez różne źródła zewnętrzne

Hello and welcome to globlabike.co.uk Our family run business, Global Adventure Sport Ltd, started life in 2009 and has seen rapid growth. We are already one of the largest UK mainland dealer of Ghost, Nukeproof, Felt, Kona, Electra, Commencal and NS Bikes! We are very proud of the feed back our customers give us on www.trustpiolt.co.uk. They tell us that they really appreciate the support we provide, the communication and the speed of delivery. We started out as an online company but soon realised that some customers like to see the bikes and try before they buy. In response we've opened a 5,000ft2 showroom - one of the largest in the North West! There is plenty of free car parking and space to put the bikes through their paces before you make your decision. We have an extensive range of bikes built up ready to ride and many more that can be pulled off the shelf and assembled ready for dispatch. Our main priority is you, the customer! We strive to make your buying experience here at globalbike the very best in the industry. Your new bike will be fully assembled, checked and all accessories fitted before it is thoroughly packaged up ready for delivery. If you would prefer to come to see us in the showroom or call us on the phone, you'll find we have an absolute passion and real depth of knowledge for all types of bikes. Our staff are accomplished riders in road, mountain and down hill. We only sell top rated products, so that you can rest assured that what ever you buy from globalbike.co.uk will be of the absolute best quality. We are delighted to support Claire House children's hospice; No Bull Racin' - (current English Down Hill champions); Colin Lynch - TT World Champion, Velocity WD40 team and Deva Deva's - the ladies section of Chester Tri Club. Have fun browsing the site, we're sure you'll find the perfect product for your needs. If you need help or advice give us a call or better still pop in, we make a great cup of coffee!! Best wishes. Dave, Jim and the rest of the Global team.


Dane kontaktowe

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Bardzo słaba

Wynik TrustScore: 1 na 5

461 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

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Wszystkie recenzje

(461)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent

Preordered a bike off globalbike in November knowing the bike wasn't available until February, as I paid for it in full they gave a huge discount. I was also rather iffy on ordering the bike as I live in South Wales thinking this could be a rip off but I took the risk and am so glad I did! Great people work there always willing to help even when I became a pest in February as I was like a kid at Christmas! Great excellent fantastic! Deffo would recommend to everyone!

Thanks guys at globalbike

28 lutego 2015
Opinia niezależna
Oceniono na 5 z 5

Ride Saviour!

A giant thank you to Alex for my quick link today. We were half way through the audlem reliability ride when my chain snapped 50 yards away from the Tatenhall shop. Great and quick service to get us back on the road! It was really fortunate that you were open on a Sunday. Merci beaucoup, Christine

15 lutego 2015
Opinia niezależna
Oceniono na 4 z 5

Great service

Thanks Global Bike, the item was well packaged, a great price and arrived in 48hrs. Great service, keep it up.

13 lutego 2015
Opinia niezależna
Oceniono na 5 z 5

Superb and very speedy service

From the moment I contacted Global Bike I was impressed by their knowledge, professionalism and great communication. I got an excellent deal and my bike was delivered exactly when it was supposed to be. All the staff I spoke to were a pleasure to deal with and I would definitely recommend this company if you are thinking its time to buy your next bike

6 lutego 2015
Opinia niezależna
Oceniono na 5 z 5

Excellent service

Could not do enough for me as I wanted to change saddle and bar tape on the bike ,these were done as I asked.bike came well packaged and only needed handlebar fitting .would definitely buy from these guys again.Thanks rich for your help with everything.

26 stycznia 2015
Opinia niezależna
Oceniono na 5 z 5

No hassle and great price

Bike arrived safely and was well wrapped up... Great price, glad I searched around a bit! Shame about Parcelforce's poor performance (parcel tracker/call centre completely misleading/lying) but Global bike contacted me straight away to find out if I has sorted this issue which luckily I had.

25 stycznia 2015
Opinia niezależna
Oceniono na 3 z 5

Bad....but.....

hi,

I would of given 3.5 stars but it will not let me!
wrong item...but very rapid resolve!

excellent communications and refund was given as asked!
I will return to shop there again!

23 stycznia 2015
Opinia niezależna
Oceniono na 5 z 5

Highly recommended!

I ordered a bike helmet online. The one I had chosen ran out of stock before it could be dispatched so I was offered a free upgrade to a newer model. Dispatch and delivery were very quick. Overall I was extremely impressed with Global Bike's service.

20 stycznia 2015
Opinia niezależna
Oceniono na 5 z 5

Great!

Ordered on a monday, received my helmet on the Wednesday. Can't complain with that

19 stycznia 2015
Opinia niezależna
Oceniono na 1 z 5

Worst experience I've ever had dealing with a bike shop

If my experience is typical of this company's service then I'm very surprised they are still in business. Lack of communication in the status of my order, which after taking my deposit and being left to wait they couldn't supply. Then I was told that my finance had been cancelled and deposit refunded. Neither had been done and they required chasing to action.

19 stycznia 2015
Opinia niezależna
Oceniono na 1 z 5

do not order from this company!

The worst customer service I have ever experienced, returned an unwanted Christmas present in original condition and refusing to give me money back or even a replacement. They have my money and my goods! Absolutely terrible service and bad treatment towards a genuine customer. They have accused me of damaging the item when we only got it out of the box once on Christmas day, despite this they have continued to accuse me of damaging this item!

13 stycznia 2015
Opinia niezależna
Logo Global Bike

Odpowiedź od Global Bike

The customer has been informed that they have returned the item damaged plus damaged the accessory packaging. Under the terms and conditions items and their packaging must be returned in a saleable condition to qualify for a full refund. Refunds,or partial refunds will be considered on a case by case basis. The customer has not been refused a refund, but informed that their request is under consideration.

Oceniono na 5 z 5

excellent service, an outfit that's up there with the best.

I'm not sure why Globalbike doesn't come up immediately on Google searches, but it should for the right reasons.
I got my bike at the best price, I gave others the opportunity and they couldn't match this.
The delivery over xmas period was excellent considering the bike came from france I think, to be built up at Globalbike. it was delivered in an enormous box, I see why now as it came with the wheels on, probably the best way to give it the most protection against damage, it was well packed, just needed handlebars putting on the stem, 4x screws and I was ready to go.
I was well informed of progress and the delivery time, excellent service. thank you.

31 grudnia 2014
Opinia niezależna
Oceniono na 5 z 5

Excellent service

I telephoned the Chester office to clarify some details of items I wished to order and was dealt with very quickly and efficiently. Once the items were ordered, knee shields and elbow pads, they were received within 2 days of ordering. An excellent service.

8 grudnia 2014
Opinia niezależna
Oceniono na 5 z 5

How all bike shops should be

I was in the market for a new bike and had been phoning around a few of the local bike shops with lack lustre results. It had been a while since I last bought a mtb, so I was a little out of touch with what was good and what was to be avoided! Speaking to a very good friend he recommended Global Bikes in tattenhall! I called and had a lengthy discussion with Rich, he went through a few different options (after 5 mins, I decided I would be buying a bike from these guys). I wouldn't normally have blind bought a bike, but with many phone calls and emails, Rich had done some further investigations it became clear the Nukeproof Scout was the bike of choice, my main consideration was plenty of 'nut' clearance on a large frame! I collected the bike today, to say I'm blown away would be an understatement, everything I wanted in a bike and the handover by Jim and James was excellent, told me everything I needed to know and answered every question I had. I will, without doubt be using this company again, no pretentiousness like with other local bike shops!

22 listopada 2014
Opinia niezależna
Oceniono na 2 z 5

Cancelled my order with no explanation

I still don't know why my gloves were never dispatched to me :(

18 listopada 2014
Opinia niezależna
Logo Global Bike

Odpowiedź od Global Bike

The customer had only left a landline number that went through to a commercial pre recorded message. The customer did not reply to emails. As there had been a stock error and we couldn't contact them to offer an alternative, after 48 hrs it was decided to refund the customer as they were unobtainable by either the provided landline or email.

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