I've always wanted a cruiser bike so this was the perfect purchase. I did a lot of research beforehand and knew exactly what I wanted. This bike offers comfort, style, functionality, and easy assembly... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Zobacz, co mówią recenzenci
Ordinato la bicicletta una volta e niente mai arrivata, il servizio clienti ha annullato la spedizione e mi hanno detto che se volevo aspettare metà settembre mi avremmo inviato una nuova bicicletta... Zobacz więcej
Reakcja na opinię
Your selection of toddler bikes was quite impressive. Selecting a bike with everything included (the basket, the bell, the training wheels) made it so much easier. Shipping was as expected, and t... Zobacz więcej
Reakcja na opinię
The quality and construction of the bike are next level. This bike will last my granddaughter until she grows out of it and then on to any more grandchildren who come along! She absolutely loves it! B... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Klub rowerowy
- również w kategorii:
- Sklep z akcesoriami rowerowymi
Napisane przez firmę
At Glerc, we believe a bicycle is more than just a ride — it’s the beginning of a child’s journey toward independence, confidence, and discovery. Our brand was created to celebrate those first moments on two wheels and the memories that follow. Inspired by timeless design and the spirit of outdoor adventure, Glerc bikes are crafted to bring together style, reliability, and comfort for young riders and their families. From the first pedal to the next great adventure, Glerc is proud to be part of childhood moments that families will remember for years to come.
Dane kontaktowe
2700 Troy Avenue E518, Pueblo, CO 81001. US, Stany Zjednoczone
- 1 888-969-8760
- support@glercbikes.com
- glercbikes.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 80% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Do not buy
We searched for a bike for a our son for christmas and came across this company with a bike we agreed on, unfortunately it was out of stock so I contacted them and was told it would be in stock soon, we waited and eventually it came back into stock so we ordered it. We waited before getting tracking information and was originally given between 2nd and 5th December for delivery. The status never changed throught this period so I contacted them to ask for an update, I was told sometimes the courier doesnt update along with a lot of other reasons. I spoke to the courier who told me they hadn't even been given the bike, so i got in touch again to be told, as they had been caught out they admitted it actually hadn't been sent out and was still in their warehouse but would be sent out. Eventually we received the bike which was left thrown under one of our benches while no one was home, after inspection of the bike turned out there was damage to the bike from improper protection during transit, brake calipers ground down, suspension leaking oil, pedal arm ground down all from metal to metal contact and insufficient care. After emailing them about this they offered £20 refund and a touch up pen, this wouldn't even cover a tiny amount of having the bike repaired. I advised it would need to be a substantial refund or a replacement bike. They upped the refund to £30 again no where near enough. So i asked them to send a courier to both collect and deliver the replacement bike as this was a christmas present and we didnt want to chance him not getting a bike, was told no this cant be done, backwards and forwards for a couple of days until last night, they sent an email advising a courier would collect the bike and drop off a replacement to then be sent another email telling me this was for another customer which breaks data protection as it included the customers name and address. Advised what is good for one customer is good for another but again told no. Sick of going backwards and forwards with this company on what should be a simple fix so have requested they collect the bike for a full refund which is now going to cost us more money to buy locally. Stay away from this company.
Awful
Awful. Paid for goods. Never arrived. Chased up and I was initially advised they would contact the courier. The next day said item was out of stock
The company is fraud
The company is fraud. I have ordered since start of November, still no answer. They only sent a tracking number which doesn't change at all.
Fraud ,avoid at any cost
【AVOID! 】£200 on a Faulty Bike and No Customer Service
Spent £200 for a 20 inch little molly bike. What a waste of money! Avoid this company.
The bike came with a faulty front fork which means the front wheel couldn’t be fitted in. Hardly any response from the customer service. They did acknowledge that it was a faulty fork from their side though and they could arrange a replacement. Nothing has happened or progressed. Their telephone line never works.
Requested now a full refund since I’ve been waiting for a whole week for a solution. Still no response. Now looks like I’ve spent £200 for scrapped metals. Can’t believe the customer service I’ve received as this was not the cheapest option in the market. How can a company selling children products be so irresponsible.
Bike never arrived
Bike never arrived. They took our money and vanished. It's been five days since the bike was "out for delivery" the company doe not respond to emails, messages, social media and their phone number does not work. 100% avoid!
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