Gleam.cleaning™ | London | Trusted Home Cleaners Recenzje 

818
Wynik TrustScore: 4 na 5

3,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Have been using Gleam for a few months, and the experience has been incredibly frustrating. Over this short period, they constantly rotated different cleaners. After experiencing multiple quali... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We have been very happy with Gleam since we started our weekly cleaning back in August. Our cleaner Jo always goes above and beyond, her attitude is great, she always works efficiently and discreetly,... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I used Gleam for an end-of-tenancy clean and they exceeded all expectations. The property was in better condition than when I moved in. The oven looked brand new and every room was cleaned thoroughly... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Cannot recommend Gleam Cleaning highly enough. The customer support team are so helpful, in particular Izzy who has helped me on a number of occasions with booking changes, thankyou! As for the cle... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Usługa sprzątania

Napisane przez firmę

Gleam Cleaning™ cleans homes reliably and affordably for only £16.99 per hour. We pride ourselves on having great customer service combined with true quality.


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

818 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 96% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,8

Wszystkie recenzje

(818)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 85

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

As cleaning is the essential component…

As cleaning is the essential component to be in healthy environment and taking care of our things and us this will help to guide the people with good path of healthy environment by working and also creating individual with proper guiding of cleaniness

18 maja 2025
Opinia niezależna
Logo Gleam.cleaning™ | London | Trusted Home Cleaners

Odpowiedź od Gleam.cleaning™ | London | Trusted Home Cleaners

This is currently under management review.

Oceniono na 4 z 5

Good service

2 maja 2025
Opinia niezależna
Logo Gleam.cleaning™ | London | Trusted Home Cleaners

Odpowiedź od Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Harshita


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Oceniono na 5 z 5

Very thorough cleaning .

Very thorough cleaning .
Nice that they have option 2 hours for small place . Flat was nice and clean afterwords and I am considering every 2 weeks option .

14 maja 2025
Opinia niezależna
Logo Gleam.cleaning™ | London | Trusted Home Cleaners

Odpowiedź od Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Elizabeth


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Oceniono na 5 z 5

It’s very good company 👌

16 maja 2025
Opinia niezależna
Logo Gleam.cleaning™ | London | Trusted Home Cleaners

Odpowiedź od Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Sabina


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Oceniono na 5 z 5

The application was smooth without any…

The application was smooth without any technical problems.

7 maja 2025
Opinia niezależna
Logo Gleam.cleaning™ | London | Trusted Home Cleaners

Odpowiedź od Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Bidushi


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Oceniono na 5 z 5

Good and quick question application was…

Good and quick question application was simple I think it’s good for who interested in cleaning section 🙏

7 maja 2025
Opinia niezależna
Logo Gleam.cleaning™ | London | Trusted Home Cleaners

Odpowiedź od Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Shova


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Oceniono na 5 z 5

The experience was awesome 🤍

The experience was awesome 🤍

2 maja 2025
Opinia niezależna
Logo Gleam.cleaning™ | London | Trusted Home Cleaners

Odpowiedź od Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Sooraj


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Oceniono na 5 z 5

All the questions and formatting of…

All the questions and formatting of question was good and easier to understand, I really liked that

2 maja 2025
Opinia niezależna
Logo Gleam.cleaning™ | London | Trusted Home Cleaners

Odpowiedź od Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Sanjay


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Oceniono na 1 z 5

Avoid for end of tenancy cleans.

We paid extra for an end of tenancy clean - 1 bedroom, 2 bathrooms, open plan kitchen / living room and hallway for 6 hours and cost us £179.94! Since it was double the cost per hour for an end of tenancy clean, you'd expect the best cleaner or 2 cleaners to arrive for the 6 hours. Instead the flat was left completely filthy (bare in mind we had a cleaner 4 weeks earlier so it wasn't like it had been left for months/years). I have complaint to the company and still no resolution after 5 working days. We've moved out of the apartment now and I had to do the final cleaning by myself because it was too late to get someone else in on time. Please avoid if you actually need an end of tenancy clean, not worth the stress when you're moving.

27 kwietnia 2025
Opinia niezależna
Logo Gleam.cleaning™ | London | Trusted Home Cleaners

Odpowiedź od Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Rachel Sunderland, We are sorry that after following up with you directly on this matter, we were unable to resolve this to your liking. NB. We clearly state the rate per hour is per cleaner and only one cleaner was booked. At £179.94 for 6 hours, a team of cleaners would be working at below the minimum wage! A classic case of unrealistic expectations on price, booking cheap and expecting the world!
For the benefit of the reader; we always endeavour to ensure bookings go off without a hitch and we have stringent measures in place to ensure this. More than ninety five percent of clients and cleaners are happy with the outcomes we provide. From a customers' perspective when things have not worked out, in consultation with cleaners, we have developed the following top tip checklist which you should consider when booking to ensure everything goes well;
1. Book enough time, a cleaner can only do so much cleaning in a fixed period of time. If not enough time is booked your expectations of the results or the time for future bookings should be adjusted accordingly.
2. Provide the appropriate cleaning materials, this one is obvious. The most common issue is expecting your cleaner to be able to clean an oven without a proper oven cleaner, not going to happen.
3. The level of cleaning required and getting into a regular routine might mean, for recurring bookings, a gradual improvement while the first few cleans are carried out. For example a floor which hasn't been cleaned for two months will require far less effort when it's being cleaned every week vs the initial sessions while things are brought up to standard.
4. Your cleaner is working in a new place and your home is therefore a new place of work for this person. Make them feel welcome, if you're working at home get out of their way, and let them carry out the job they're so good at doing, no need to follow around or micro-manage. Providing a checklist can help though.
Hope this helps! Gleam Team

Oceniono na 5 z 5

Great Service all around

Great communication, cleaning, and friendly service. Would use again!

3 kwietnia 2025
Opinia niezależna
Logo Gleam.cleaning™ | London | Trusted Home Cleaners

Odpowiedź od Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Jake


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Oceniono na 5 z 5

Easy to apply application simple need knowledge of cleaning

Easy to apply application

20 marca 2025
Opinia niezależna
Logo Gleam.cleaning™ | London | Trusted Home Cleaners

Odpowiedź od Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Mahammed


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Oceniono na 5 z 5

Trusted company

Trusted company

19 marca 2025
Opinia niezależna
Logo Gleam.cleaning™ | London | Trusted Home Cleaners

Odpowiedź od Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Rahul


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Oceniono na 5 z 5

I really like gleam.cleaning.

18 marca 2025
Opinia niezależna
Logo Gleam.cleaning™ | London | Trusted Home Cleaners

Odpowiedź od Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Naima


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Oceniono na 5 z 5

I had a great experience with…

I had a great experience with Gleam.clean! The team was professional, efficient, and paid attention to every detail. They left everything spotless and went above and beyond to make sure I was satisfied. Their customer service was friendly and responsive, making the whole process smooth and hassle-free. I highly recommend their services to anyone looking for quality cleaning!

16 marca 2025
Opinia niezależna
Logo Gleam.cleaning™ | London | Trusted Home Cleaners

Odpowiedź od Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Sushil


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Oceniono na 5 z 5

It Was good

It was good.

15 marca 2025
Opinia niezależna
Logo Gleam.cleaning™ | London | Trusted Home Cleaners

Odpowiedź od Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Mohosena


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Oceniono na 5 z 5

A FANTASTIC CLEANING EXPERIENCE

My cleaner was right on time. She did an incredible job, cleaning dirty floors. I’d booked her for 2 hours. She finished with 15 minutes still to go. Instead of leaving, she went the extra mile and kindly, without my asking, cleaned the basin in the bathroom as well as the bath and lavatory. I will not use another cleaning company.

10 marca 2025
Opinia niezależna
Logo Gleam.cleaning™ | London | Trusted Home Cleaners

Odpowiedź od Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Peter


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Oceniono na 1 z 5

terrible experience

It was not clear at any point that we had to give her cleaning supplies for an end of tenancy cleaning when the house was empty. It was only specified in the fine prints, which fair enough, but I think it should be made clear in the booking process because it is unreasonable to expect that we have cleaning supplies for an end of tenancy cleaning. Further, we had booked her for 6.5 hours and she wouldn’t leave even though we asked her to leave!!! She forced us to extend it when we told her multiple times to leave. This is outrageous we needed to leave the house and caused us so many problems. Absolutely not recommend save your money.

9 marca 2025
Opinia niezależna
Logo Gleam.cleaning™ | London | Trusted Home Cleaners

Odpowiedź od Gleam.cleaning™ | London | Trusted Home Cleaners

We are sorry that after following up with you directly on this matter, we were unable to resolve this to your liking. NB. We clearly state that we do not provide cleaning products throughout the booking journey. It is on our home page, in FAQ, in a large pop up box on the payment page when you enter your card details, in the confirmation email we send on booking and in the reminder email sent the day before bookings take place.
For the benefit of the reader; we always endeavour to ensure bookings go off without a hitch and we have stringent measures in place to ensure this. More than ninety five percent of clients and cleaners are happy with the outcomes we provide. From a customers' perspective when things have not worked out, in consultation with cleaners, we have developed the following top tip checklist which you should consider when booking to ensure everything goes well;
1. Book enough time, a cleaner can only do so much cleaning in a fixed period of time. If not enough time is booked your expectations of the results or the time for future bookings should be adjusted accordingly.
2. Provide the appropriate cleaning materials, this one is obvious. The most common issue is expecting your cleaner to be able to clean an oven without a proper oven cleaner, not going to happen.
3. The level of cleaning required and getting into a regular routine might mean, for recurring bookings, a gradual improvement while the first few cleans are carried out. For example a floor which hasn't been cleaned for two months will require far less effort when it's being cleaned every week vs the initial sessions while things are brought up to standard.
4. Your cleaner is working in a new place and your home is therefore a new place of work for this person. Make them feel welcome, if you're working at home get out of their way, and let them carry out the job they're so good at doing, no need to follow around or micro-manage. Providing a checklist can help though.
Hope this helps! Gleam Team

Oceniono na 5 z 5

It was great way to get cleaned your…

It was great way to get cleaned your house

2 marca 2025
Opinia niezależna
Logo Gleam.cleaning™ | London | Trusted Home Cleaners

Odpowiedź od Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Malek


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Oceniono na 5 z 5

Quite beneficial

Quite beneficial

1 marca 2025
Opinia niezależna
Logo Gleam.cleaning™ | London | Trusted Home Cleaners

Odpowiedź od Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Yahya


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Oceniono na 5 z 5

Have been using Gleam now for some…

Have been using Gleam now for some time. The service is great and affordable and I’d recommend to others.

26 lutego 2025
Opinia niezależna
Logo Gleam.cleaning™ | London | Trusted Home Cleaners

Odpowiedź od Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Derrick


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

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