Glasswells Recenzje 

1144
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Saw some curtains in the Bury St Edmunds store but didn't write down details. Contacted the store who went above and beyond tracing them for me and ordering them in. Absolutely brilliant, highly recom... Zobacz więcej

Oceniono na 4 z 5

We have recently purchased a new lounge, stairs and landing carpet and Amtico for the dining room, hall and kitchen. We are extremely pleased with the end result. There was a problem initially but... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Bethany, Bury St Edmunds branch rang to reply to our request for info about sofas with some suggested models - when we got there she showed us several that fitted our requirements, we were also able... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Very knowledgeable salesman (or should I say sales person) who guided us through what we had previously hoped would be feasible. Great value and good delivery time quoted. Very good salesman!

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep meblowy
  2. Sklep z meblami do sypialni
  3. Sklep z dywanami
  4. Sklep z blatami
  5. Sklep z zasłonami
  6. Sklep z meblami ogrodowymi

Napisane przez firmę

Glasswells are the largest independent home furnishings stores in East Anglia, providing a massive choice of quality furniture and beds, flooring, curtains, blinds and homewares since 1946. Make your house a home at Glasswells in Bury St Edmunds, Ipswich, Haverhill, Saffron Walden and online.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(1144)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 312

Napisz recenzję
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Oceniono na 5 z 5

new super king bed

We needed a new super king bed so was shopping around. We’ve bought furniture from Glasswells in Ipswich before and had a positive experience last time. The store has a beautiful showroom and a lovely cafe if you are feeling a bit peckish! We find the furniture at Glaswells is very good quality and the staff are very professional, friendly and knowledgeable. First dealt with Carl Flurrie on the Saturday, then with Tom Repton on our return in the week. Both gentlemen were extremely helpful and totally not pushy. We did look at other shops and lots of beds, but decided to purchase our bed at Glasswells. We felt the bed was a fair price for a very good quality product. We bought a super king end ottoman base, a stylish headboard and a mattress. The bed will arrive in 3-4 weeks and the team will install the bed and take all the packaging away so that’s great for us. We also took advantage of the January sales. Thank you team Glasswells!

29 stycznia 2026
Opinia niezależna
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Odpowiedź od Glasswells

Thank you for your review. Carl and Tom are great assets to the company, and we’re glad they made your visit a pleasant one.

Oceniono na 5 z 5

This is our second purchase of Bedroom…

This is our second purchase of Bedroom furniture from Glasswells.
Tom the salesman was very helpful and not at all pushy, left us to brows and was there to answer any questions we had which we liked as there is nothing worse than feeling you are being followed around the store when trying to make up your mind.
Furniture we had in the past still looks as good as it did when we got it so that is why we went back to buy more for another room.
Great customer service. Happy customer.

28 stycznia 2026
Opinia niezależna
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Odpowiedź od Glasswells

Thank you for leaving a review. We'll be sure to pass your words onto Tom! Thank you again.

Oceniono na 5 z 5

Glasswells 5 Star

Glasswells are an amazing company & are always willing to help & assist! Special shoutout to Danielle in customer services for all her help! Can’t recommend the Ipswich branch enough!

9 stycznia 2026
Opinia niezależna
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Odpowiedź od Glasswells

Thank you for your review. We’re glad to hear that Danielle left you with a positive experience at our Ipswich branch!

Oceniono na 5 z 5

We had a fantastic experience with Codi

We had a fantastic experience with Codi Bentley at the Glasswells Ipswich branch. From start to finish, Codi was friendly, professional, and genuinely helpful. She took the time to understand what we were looking for, offered thoughtful advice without any pressure, and made the whole process feel easy and enjoyable. Her product knowledge and attention to detail were excellent, and nothing was too much trouble. A real credit to Glasswells, highly recommended. Codi also followed up on my order and contacted me when the order was available for delivery. Thank you.

17 stycznia 2026
Opinia niezależna
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Odpowiedź od Glasswells

Thank you for your review! We are glad Codi was able to find you exactly what you were looking for! We'll pass on your words to her, thank you again.

Oceniono na 5 z 5

Good old fashioned customer service

Our whole experience was good old fashioned personal customer service. Adrian took his time explaining thoroughly to us all the options and then went through them all again the next day with my disabled Mum in a way she could understand. No hard sell, we were given all the options and allowed to choose what we wanted.. perfect service. Thank you so much

23 stycznia 2026
Opinia niezależna
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Odpowiedź od Glasswells

Thank you for your review, we will pass on your kind words to Adrian.

Oceniono na 5 z 5

Excellent customer service received…

Excellent customer service received from Carl who is not only extremely knowledgeable about the product but also courteous and helpful in every way.
Ian E Gittins.

23 stycznia 2026
Opinia niezależna
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Odpowiedź od Glasswells

Thank you for you review! We'll be sure to pass on your words to Carl.

Oceniono na 5 z 5

Excellent customer service and took a…

Excellent customer service and took a lot of time to show us options available to us . Prompt communication and updates and delivery Love our sofa and would highly recommend Glasswells ! Also , do great coffee and cakes etc whilst you ponder your options 😊

10 listopada 2025
Opinia niezależna
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Odpowiedź od Glasswells

Thank you so much for leaving a review, we hope you come back and see us soon!

Oceniono na 5 z 5

We hae used glasswells for our furniture for a while

We have used glasswells for our furniture quite a lot and the staff are excellent always helpful ask if you need help and not pushy leave you to browse Lawrence served us today with our furniture selection whom we have known for a long time and was really good so would like to thank him very much

20 stycznia 2026
Opinia niezależna
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Odpowiedź od Glasswells

We’re delighted to hear that you’ve had consistently positive experiences with Glasswells and that our team has always been helpful. It’s wonderful to know that Lawrence provided such excellent service during your recent visit—he’ll be thrilled to hear your thanks!

Oceniono na 5 z 5

Excellent customer service from Codi

We recently had great customer service at Glasswells in Ipswich. We were greeted on arrival by a very polite and well presented member of staff called Codi, who personalised our browsing experience and made it all a very stress free shop. She was accommodating and knowledgeable of her stock answering all our questions with a great deal of patience. She is a great asset to your team.

13 stycznia 2026
Opinia niezależna
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Odpowiedź od Glasswells

We’re thrilled to hear that Codi made your visit to our Ipswich store so enjoyable and stress-free. It’s wonderful that her knowledge, patience, and personalised approach made such a positive impression. She really is a fantastic part of our team, and we’ll be sure to pass on your kind words to her.

Oceniono na 5 z 5

very knowledgeable staff

very knowledgeable staff, can tell you everything you need to know to make your choice

15 stycznia 2026
Opinia niezależna
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Odpowiedź od Glasswells

We’re pleased to hear that our staff were able to provide all the information you needed to make your choice. Your kind words about their knowledge mean a lot to us.

Oceniono na 5 z 5

First visit to Glasswells at Bury St…

First visit to Glasswells at Bury St Edmunds to buy a couple of sofas and very impressed with the wide range available. Stuart provided excellent guidance without putting any pressure on us and we came away very pleased with what we've ordered.
And of course, where was a very good cafe as well.

14 stycznia 2026
Opinia niezależna
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Odpowiedź od Glasswells

We’re delighted to hear that your first visit to our Bury St Edmunds store was so positive. It’s wonderful that Stuart provided helpful guidance while allowing you to browse at your own pace, and that you’re pleased with your sofa selections.

We’re also glad you enjoyed our restaurant! We’ll be sure to pass on your kind comments to Stuart and the team.

Oceniono na 5 z 5

Simple no fuss transaction.

Simple no fuss transaction, thanks to Adrian

18 stycznia 2026
Opinia niezależna
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Odpowiedź od Glasswells

We’re pleased to hear that Adrian made your transaction simple and hassle-free. We’ll be sure to pass on your kind words to him.

Oceniono na 5 z 5

We are so happy we found this store

We are so happy we found this store! A wide range of high quality furniture and some really good deals in January. Fantastic customer service. Staff are friendly, knowledgeable and helpful. Rachel was really good at organising the finance across different departments and persevered to find the best solution for us. Cafe is really great too. Highly recommend Glasswells.

17 stycznia 2026
Opinia niezależna
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Odpowiedź od Glasswells

We’re delighted to hear that your experience at our Ipswich branch was so positive, from your initial visit to the follow-up call and second purchase. Adrian clearly made a lasting impression with his patience, helpfulness, and expertise, and we’re thrilled that his support made your visit so enjoyable.

Oceniono na 5 z 5

New Sofa

we had a very successful experience at the Ipswich Branch including the next day a telephone call and a second purchase. We were looking for a sofa and not sure where to start. Met with Adrian Capper and after a few minutes chat about our requirements we spent a very informative and enjoyable visit which resulted in our purchase. Have to say we have never met such a helpful and informative sales person who had the patience of a saint! It didnt stop there as telephone call next day for a further enquiry with Adrian on an other piece of furniture led to another sale, Would highly recommend Glasswells for quality of products and friendliness of staff.

16 stycznia 2026
Opinia niezależna
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Odpowiedź od Glasswells

We’re thrilled to hear that your experience at our Ipswich branch was so successful, from your initial visit to the follow-up call and second purchase. Adrian clearly made a lasting impression with his patience, helpfulness, and knowledge, and it’s wonderful to hear how much you appreciated his support.

Oceniono na 5 z 5

Great service

Service was good from advice instore, ordering process, information throughout and finally helpfulness of staff when collecting the items ordered.
The in store cafe is also very good.

16 stycznia 2026
Opinia niezależna
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Odpowiedź od Glasswells

We’re delighted to hear that you were pleased with every stage of your experience, from in-store advice and ordering to collecting your items. It’s also great to know you enjoyed our in-store restaurant too!

Oceniono na 5 z 5

I needed a very comfortable mattress…

I needed a very comfortable mattress for my spine trouble, I have painful scoleosis. I thought it would be very difficult to choose one, however with so much help from James, his knowledge of mattresses is brilliant, he was a superb help, and helped me decide.
Eventually I was so pleased I could choose a very comfortable one with his help, it was a real pleasure shopping at Glasswells, Bury St. Edmunds, Suffolk.

13 stycznia 2026
Opinia niezależna
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Odpowiedź od Glasswells

We’re really pleased to hear that James was able to help you find a mattress that suited your needs. His knowledge and supportive approach clearly made a big difference, and it’s wonderful to know he helped make what could have been a difficult choice into a positive and enjoyable experience.

Oceniono na 5 z 5

Great range of products and helpful staff

There was an extensive range of sofas on show and the salesman was very helpful

13 stycznia 2026
Opinia niezależna
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Odpowiedź od Glasswells

We’re delighted to hear that you were impressed by our extensive range of sofas and found our salesman to be very helpful. It’s great to know that our team made your visit a positive experience.

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