My experience start to finish ordering online was seamless. I used the try them on tool and felt way more comfortable than shopping in public and not being able to see. I ordered trifocal prog... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was heavily relying on the glasses ai being accurate and true to the way it looked on my screen but it doesnt do it justice. Either yall get rid of that software, upgrade it, or do something else wi... Zobacz więcej
Everything was easy. Shipment arrived earlier than estimated. Prescription sunglasses are amazing. It was cheaper to buy with discount than using my vision insurance. They are just as advertised and l... Zobacz więcej
I've been wearing bifocals for 32 years. I did not find an option on Glasses.com to select bifocals with lines, only progressives. I'm having trouble adjusting to progressives, stumbling on the sta... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Shop designer glasses and sunglasses at Glasses.com. Customize your model, lenses are included! Free shipping and free frame adjustments.
Dane kontaktowe
Luxottica Place 4000, 45040, Mason, Stany Zjednoczone
- glasses.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
The frames feel like cheap plastic
The frames feel like cheap plastic. After my insurance paid for everything I still paid $28. I thought my insurance would have covered the whole thing.

Odpowiedź od Glasses.com
I’d give zero stars if possible
I’d give zero stars if possible. Placed an order for frames and lenses, shows my prescription input on the order; but received only frames. CS is saying that it’s only frames on my order. Placed another review, which they replied to email them; but there’s been no response. Buyer Beware

Odpowiedź od Glasses.com
Very Satisfied
Selection of frames was abundant and easy to select. Requesting prescription lenses was easy to understand and maneuver through the website. Prices were very reasonable and insurance is accepted. Processing and delivery was quick. Definitely recommended and will use this service again.
Great quality but disappointing color!
Quality is great and shipping was quick. Prescription spot on. What I don’t like is that the frames look nothing like the picture or virtual try-on. They are much much darker with no visible confetti colors. I got these thinking they’d be fun and they are very plain. Disappointed.

Odpowiedź od Glasses.com
Glasses arrived faster than expected
Glasses arrived faster than expected. Lense prescription feels correct. Quality is as expected. Ordering was easy. Will buy here again.
Very quick service
Very quick service. Ordered online. And the glasses were shipped quickly.
The online experience was easy to…navigate.
The online experience was easy to navigate. The selection of the choices was easy to understand and implement.
Fast and easy
I liked the ease of ordering and applying insurance. Nice selection and great sizing information. Process was fast, I got my new glasses in about a week. I love my new frames, fingers crossed I will see through my new lenses better soon. I know with progressives it can take a day or two.
My just received glasses on a sat today…
My just received glasses on a sat today is sunday and theyare not charging back up. I have googled and went through every reset attempt to make them charge. Can you please help??

Odpowiedź od Glasses.com
Website is sketchy
Website is sketchy. A lot of "bait-and-switch" -
1. Prices of frames show discount but when added to cart, the price is changed.
2. The total amount (for frame &lenses) shown is higher than my calculation. It appears.they apply a near-50% "discount" to my insurance benefits instead of applying the whole benefits amount (not that much to start with)

Odpowiedź od Glasses.com
New glasses
Receiving my glasses in a speedy manner was a plus. The frame isn't exactly like the eye doctors office had that I liked but close enough. The price was great and affordable. Did I mention it was easy to order them online with my prescription and very quick and affordable.

Odpowiedź od Glasses.com
Very pleased I was eager to get them
Very pleased I was eager to get them. I worried about the color but when I got them, they're just perfect and I couldn't ask for anything any better and I didn't have to pay those high prices that I have to pay at the eye doctor. The only thing is they're a little bit tight in the back of my head back there over my ear so I guess maybe I need to go get them adjusted a little bit but other than that was great thank you

Odpowiedź od Glasses.com
This website is awesome
This website is awesome, I love how easy to since my vision insurance, shipping is really quick, and the quality is beyond perfect.

Odpowiedź od Glasses.com
I received the wrong glasses
I received the wrong glasses, that I could even look through. Tried to speak to a representative, but took me 6 times in chat, to get to someone. Not satisfied, so I demanded a shipping label to return and get a refund. Then was told it was up to me to contact your company to stop my insurance payment.

Odpowiedź od Glasses.com
Highly recommend!
Ordering my glasses online was super easy, and I received them quickly. I was able to use my vision insurance so the price was very affordable. My glasses were perfect!

Odpowiedź od Glasses.com
Great quality, service, and fit!
Glasses were received in less than a week. Great quality as always. Glasses fit great especially because glasses.com provides great info on sizing, virtual try on and virtual AI recommendations.

Odpowiedź od Glasses.com
Great Company, Great Product
The product was made exactly the way I wanted. It seemed to take forever to deliver, only because I was anxiously waiting on them. But the delivery was not as long as they said it would take. So, plus there. I love all the choices you get with making the pair of glasses the way you want them.

Odpowiedź od Glasses.com
I ordered prescription glasses under…
I was very frustrated after not receiving my glasses in time and then receiving the wrong pair. After reaching out, Leann from the customer service team was very responsive and did everything to correct the error. I now have my glasses and am satisfied with the experience.

Odpowiedź od Glasses.com

Odpowiedź od Glasses.com
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







