My experience start to finish ordering online was seamless. I used the try them on tool and felt way more comfortable than shopping in public and not being able to see. I ordered trifocal prog... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was heavily relying on the glasses ai being accurate and true to the way it looked on my screen but it doesnt do it justice. Either yall get rid of that software, upgrade it, or do something else wi... Zobacz więcej
Everything was easy. Shipment arrived earlier than estimated. Prescription sunglasses are amazing. It was cheaper to buy with discount than using my vision insurance. They are just as advertised and l... Zobacz więcej
I've been wearing bifocals for 32 years. I did not find an option on Glasses.com to select bifocals with lines, only progressives. I'm having trouble adjusting to progressives, stumbling on the sta... Zobacz więcej
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Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Shop designer glasses and sunglasses at Glasses.com. Customize your model, lenses are included! Free shipping and free frame adjustments.
Dane kontaktowe
Luxottica Place 4000, 45040, Mason, Stany Zjednoczone
- glasses.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
This was a great way to use my vision insurance
This was a great way to use my insurance benefits. Combining those with a great sale I was able to afford the transition lenses I wanted. I also received my glasses more quickly than I expected. The prescription is spot on and I couldn't be happier. The website is easy to use adding in insurance to see what you're paying right upfront. Great way to get glasses from the comfort of your own home. Highly recommend.

Odpowiedź od Glasses.com
Rx Sunglasses are Perfect
Great Price on Rx Sunglasses using my Insurance and easy to fill out Rx form. Delivery Service was extremely fast!

Odpowiedź od Glasses.com
They shipped my glasses without my lenses
I have reached out six times to customer service and when I asked my question and they have hung up 5 times. One woman was very kind but just told me to wait.
My dilemma: I ordered their glasses with a prescription. I paid for prescription lenses and frames. My insurance company was then billed and I received only the frames and not the lenses. This is after having specifically asked customer service questions right after purchase. I had contacted three before delivery and was hung up on twice and then finally told you’ll just have to wait, if you don’t like them return them. I then received the frames with no prescription lenses and contacted three more times to be hung up once twice once again (they would start the chat, take my information, say I wasn’t responding and hang up…as I was responding) then I was told I could get a refund but that it wasn’t in their system yet and I’ll need to wait for up to two days for a return slip to be emailed.
There needs to be better customer service and order fulfillment. I received an email stating someone would reach out to verify all the specifications of my glasses and prescription to be sure before shipment and never did receive that call. I’m very disappointed as the frames are very nice but the fact they charged my insurance and didn’t reach out to me as their order placement email stated and then proceeded to hang up on my almost a half dozen times has left me not wanting to give them business.
I really couldn’t recommend them to anyone as this customer service and order placement needs major changes. Even just being kind goes a long way.

Odpowiedź od Glasses.com

Odpowiedź od Glasses.com
I absolutely love the Versace glasses…
I absolutely love the Versace glasses and the price point. They were well packaged and protected.

Odpowiedź od Glasses.com
Awesome glasses!
Awesome glasses!! They fit perfectly. Thank you for the fast service!!

Odpowiedź od Glasses.com
Have not received glasses
I got a notification yesterday saying that my glasses were delivered, but they were not delivered to either my door or mailbox. Can you please track my package with USPS to find out where it is?

Odpowiedź od Glasses.com
I loved the frames
I loved the frames. The shipping was quick. But my lenses feel off I read doubles so I think something is a mess. Not sure how to fix this . Any advise

Odpowiedź od Glasses.com

Odpowiedź od Glasses.com
These glasses are wonderful!
These glasses are wonderful!
Absolutely love the look and so light weight,

Odpowiedź od Glasses.com
Ordering glasses
Ordering glasses, seamless and simple.
Prescription glasses with progressive and prism added. Perfect . Delivered exactly 7 days from ordering. Very happy with your quick process. Very happy with glasses recieved. Thanks.

Odpowiedź od Glasses.com
Coming back for more!
I have purchased from glasses.com several times because I know they offer quality products snd have great customer service.

Odpowiedź od Glasses.com

Odpowiedź od Glasses.com

Odpowiedź od Glasses.com
Very happy with my purchase
Very happy with my purchase! My glasses arrived quickly with regular shipping, and the prescription was spot on. The frames looked exactly like the pictures no surprises, no gimmicks. Great quality, fast service, and a smooth experience from start to finish. I’ll definitely order again.

Odpowiedź od Glasses.com
Meta Rayban Glasses Order
Ordered my Meta Rayban Glasses with prescription from them and it has been an absolute happiness. Its the first time that progressive lenses have worked for me .
Thanks

Odpowiedź od Glasses.com
These are definitely not extra thin
These are definitely not extra thin, as ordered and paid extra for- will be contacting customer service.
They were easy to order with a brief phone call.

Odpowiedź od Glasses.com
Frames are not the color I ordered!
Hello, I received my new glasses today.
I ordered the COACH Striated Maple/Blueberry Frames, because I have Blue eyes.
The Frames I received are DARK and look nothing like your website photo for the Frames from which I ordered, (the Blue and Maple colors)
I have spent a LOT of time researching a color of frames that would be suitable for me and a lot of money too on this pair of glasses.
I am not happy with the incorrect coloring of the frames.
I have photos of what you show online, the color frames I picked out, and a photo of what I received, very dark frames.
The lenses are good but not happy with the Frames.
Please advise. Sincerely,
Deborah Hartless

Odpowiedź od Glasses.com
Great glasses were shipped fast and are…
Great glasses were shipped fast and are perfect

Odpowiedź od Glasses.com
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







