Order placed but goods not received although says fulfilled on order details. No tracking details. I was also sent an email to review my non delivered items. No response to numerous messages to cust... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Absolutely shocking and terrible experience. I waited almost 3 weeks for them to even confirm they’d received my return, and now I’ve been told the refund can take another 14 days. I rarely leave revi... Zobacz więcej
Purchased via ASOS under Kacoo Retail Ltd. Do not buy!! Quality is terrible and the price absolutely does not support it. Sizing is all off, clearly they use cardboard cut outs rather than actual peop... Zobacz więcej
Sempre una garanzia :) look bellissimi!! Unica pecca che sul sito hai a disposizione una selezione di prodotti limitata, sarebbero bello vedere tutti i capi, anche quelli che vedi dai rivenditori 😊😍... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Established in 2007 in Manchester, U.K, Glamorous has experienced phenomenal growth becoming one of the leading womenswear brands on the UK and International Markets. Our roots may be British, but today we’re truly a global brand. Glamorous can be found in over 30 countries throughout the world including the U.S.A, Canada, Russia, Italy and Germany. We partner with some of the best retailers globally and can be found in more than 4,000 retail doors worldwide.
Dane kontaktowe
Manchester, Zjednoczone Królestwo
- care@glamorous.com
- glamorous.com
1,4
Bardzo słaba
164 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Ordered twice from this company
Ordered twice from this company. The first was a beautiful 60’s style outfit that got lots of compliments and was great quality. The second was a dress in the sale which unfortunately didn’t suit me. I returned this for a refund and received the refund quickly without any problems whatsoever. Wish more company’s were this good-thank you!
4 marca 2022
Opinia niezależna
Ordered 2 pairs of boots
Ordered 2 pairs of boots, prompt delivery, fit great, loved them both, great prices, happy customer. Recommend
20 stycznia 2022
Total disappointment horrible service
I bought a few items in my country and I liked their clothes. I thought to buy them online but that was a big big mistake!!!! I ordered a coat on December 26th and I didn’t get it until now almost a month ago!!!!!!!!!! The company is not answering my emails in anyway and I never seen such a horrible customer service!!!!!!!! I just want you all To think twice before ordering cause maybe you won’t get what you’ve ordered 😡
16 stycznia 2022
Opinia niezależna
Very disappointed
Deve All
I like to express My total disappointment in regard to the delivery of My purchase ….i bought it on 29 november and as per to Day not delivery has occurred yet…it was meant to be a Christmas present… I am very sad
19 grudnia 2021
Odpowiedź od Glamorous.com
Hi Paola,
We are so sorry for the service you have received! We have looked into this and Royal Mail have informed us that Poste Italiane are currently experiencing a huge delay due to IT issues. On behalf of Royal Mail we can only apologies and will look to refund your delivery charge and will continue to support anyway we can! Thank you and apologies again for this inconvenience, Glamorous XX
I ordered from… glamorous. com
I ordered from glamorous. com
you withdraw the money but you sent no confirmation mail?
I dont have an order number and nothing?
I payed via Paypal to KACOORETAIL
15 listopada 2021
Opinia niezależna
Great purchase!
I was looking for a bag to match an outfit and it was on offer with free delivery.
Fast delivery, tracking throughout.
Packaging was excellent!
11 października 2021
My friend who received the dresses love…
My friend who received the dresses love them so much! She said they were good quality, fit well and also fast delivery. Thanks.
10 października 2021
I paid for next day delivery on Friday…
I paid for next day delivery on Friday they still haven’t arrived it’s now Tuesday ! Won’t ever be ordering again
7 września 2021
Odpowiedź od Glamorous.com
Hi Charlotte,
We can only apologies for the inconvenience caused for this; we have been experiencing courier issues across the board. This is still inexcusable. Please note we have refunded your Next Day Delivery payment and can only apologies for the issues this has caused
Thank you
Glamorous
X
Do not buy online !
Returns process is actually shocking it is the worst of them all not made easy in the slightest feel like I'm trying to jump through hoops
18 lipca 2021
Very quick delivery
17 lipca 2021
I give this 0 star I ordered a lot of…
I give this 0 star I ordered a lot of packages and after that I wasn’t able to track my package or even email them . I’m so upset
23 czerwca 2021
Opinia niezależna
Odpowiedź od Glamorous.com
Hi Fehintola
Please can you confirm your order number ASAP so we can look into this for you? We dont see to have any order in your name and think unfortunately you may have left a review for the wrong retailer?
Thank you
Glamorous x
No phone number
No phone number, no email response when I emailed a return of items request. Sent me size 6 items not size 10 items as I ordered. Scammers!
25 maja 2021
PERFECTION!
I waited until I received my order in the mail to write this review. I am honestly very impressed by this company. They sell affordable, SUSTAINABLE, excellent quality clothing, and all of those in the same sentence is a miracle. I was able to get a gorgeous dress made from recycled material for less than 30 USD! That's actually better than most fast fashion these days. The quality is beautiful; no stitch out of place, fabric was very soft. Sizing is accurate, too! I was afraid my size 6/8 in US wouldn't translate well to UK sizing, but I was indeed a size UK 10! I definitely recommend this company. I love what they stand for and their beautiful clothes.
15 maja 2021
I realize that I just recently placed…
I realize that I just recently placed my order, order #GRO70849 it shows awaiting shipment. Any details would be nice. I had a difficult time finding a contact us on their main site.
5 maja 2021
Opinia niezależna
Odpowiedź od Glamorous.com
Hi Robert
Please note that order number doesn't match to our system :-(
We are concerned you have contacted the wrong retailer. Please note you have left a review for the following website
https://www.glamorous.com/
Thank you
Glamorous
X
I ordered 47 things and there was 0…
I ordered 47 things and there was 0 delivered That just says enough.
29 kwietnia 2021
Opinia niezależna
Odpowiedź od Glamorous.com
Hi Fadumo
Please can you confirm your order number ASAP so we can look into this for you? We dont see to have any order in your name and think unfortunately you may have left a review for the wrong retailer?
Thank you
Glamorous x
Beautiful jacket
Beautiful jacket, arrived sooner than expected! Extra sale discount added at checkout too.
24 kwietnia 2021
I still haven't received my things and…
I still haven't received my things and I paid lost of money. I hope this is not a scam... I want my things or my money. I've been waiting.
Edit: My order number is #1535
Please get back to me...
19 kwietnia 2021
Opinia niezależna
Odpowiedź od Glamorous.com
Hi There,
Please note you have contacted the wrong retailer. This order number does not exist in our system
Thank you
Glamorous
X
Odpowiedź od Glamorous.com
Thank you so much for your lovely feedback! x
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