Customer service via online was good, no real people connection so not real customer service. Product easy to assemble. Not as sturdy as I was hoping, and still usable as it’s in a wardrobe.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Lovely treadmill, nice and compact, doesn't take up too much space in the room so no need to fold it up.....can be accessible whenever I want to use it. Also has all the basic functions but does awa... Zobacz więcej
Reakcja na opinię
They are reselling stuff from Etsy doing triple the price. They get triple the money while small business on etsy do all the handwork. For example the hamper theyre selling was $120, reversed searched... Zobacz więcej
Reakcja na opinię
I have ordered products previously through your company and just loved what I ordered. This time, the products I ordered are for gifs (Xmas shopping) early this year and once again love the produ... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
At Gifts Hub Australia, we believe that every occasion deserves to be celebrated with something special. Since our inception, we have been committed to offering a thoughtfully curated selection of premium gifts designed to bring joy, appreciation, and lasting memories to every recipient. Based in Australia, our mission is simple: to make gifting effortless, meaningful, and truly personal. Whether you’re celebrating a birthday, anniversary, corporate milestone, or simply want to show someone you care, our extensive range of high-quality products ensures there’s something perfect for every moment. From luxury hampers and personalized keepsakes to elegant homewares and lifestyle accessories, each item in our collection has been handpicked for its quality, style, and ability to delight. We work closely with trusted suppliers and artisans, both locally and internationally, to deliver exceptional craftsmanship and value to our customers. At Gifts Hub Australia, we pride ourselves on our commitment to outstanding customer service, secure and efficient delivery, and a seamless online shopping experience. With a passion for excellence and an eye for detail, Gifts Hub Australia has quickly grown to become a trusted name in Australia’s online gift marketplace. We are honored to be part of your special moments and look forward to helping you create beautiful memories, one gift at a time.
Dane kontaktowe
6/370 Stuart Hwy, 0820, Winnellie, Australia
- 1300768603
- support@gifts-australia.com.au
- gifts-australia.com.au
4,1
Dobra
21 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great experience.
Staff were very informative and helpful in organising the process.
21 lipca 2026
Opinia niezależna
Customer service via online was good
Customer service via online was good, no real people connection so not real customer service.
Product easy to assemble.
Not as sturdy as I was hoping, and still usable as it’s in a wardrobe.
6 lipca 2026
Opinia niezależna
Odpowiedź od Gifts Hub Australia
Hi Debbie, thank you for taking the time to share your experience — we really appreciate the honest feedback. We're glad the ordering was smooth and the item was easy to assemble, and we've noted your comment about the sturdiness, which is genuinely helpful for us. You're also right that a friendly human should always be within reach — our Australian support team is here any time at support@gifts-australia.com.au and would love to help. Thanks for choosing Gifts Hub Australia. — The Gifts Hub Team
Arived in perfect condition and I'm…
Arived in perfect condition and I'm happy with the size
27 czerwca 2026
Opinia niezależna
Odpowiedź od Gifts Hub Australia
Thanks so much, Michael! We're really glad it arrived in perfect condition and that the size was spot on. Enjoy it — and thank you for taking the time to leave a review. — The Gifts Hub Australia team
Excellent and Thanks
Excellent and Thanks. Flower in a dome. Most beautiful
14 lipca 2026
Opinia niezależna
Odpowiedź od Gifts Hub Australia
Thank you, Melelanie! The flower dome is one of our favourites too — "most beautiful" honestly made our day. We hope it brings a little joy every time you see it. Thanks for shopping with us. — The Gifts Hub Australia team
I purchased a great set of sharpening…
I purchased a great set of sharpening stones. Wet stones plus a course correction stone. Very happy thanks.
6 lipca 2026
Opinia niezależna
Odpowiedź od Gifts Hub Australia
Appreciate it, Derek! Great pick — the whetstone set with the coarse correction stone makes a real difference. So glad you're happy with it, and thanks for the kind words. Happy sharpening! — The Gifts Hub Australia team
Easy ordering and fast delivery
1 lipca 2026
Opinia niezależna
Odpowiedź od Gifts Hub Australia
Thank you so much, Kim! 🌟 We're thrilled the ordering was easy and your delivery arrived quickly — that's exactly the experience we hope to give every customer. We really appreciate you taking the time to share this, and we look forward to having you back soon!
Lovely treadmill
Lovely treadmill, nice and compact, doesn't take up too much space in the room so no need to fold it up.....can be accessible whenever I want to use it. Also has all the basic functions but does away with all the peripheral parts. It even has a slight slope (if you wanted to use it) for more effect. Arrived in a short amount of time and was easy to put order through. Thank you
13 lipca 2026
Opinia niezależna
Odpowiedź od Gifts Hub Australia
Hi Iris, thank you so much for the wonderful review! We're so glad the treadmill fits your space perfectly and that the ordering and delivery went smoothly. Enjoy your workouts — and thank you for choosing us! 🖤
Excellent quality product and great quick service…
Great quality product and great service,, Thank you ..
13 czerwca 2026
Opinia niezależna
Odpowiedź od Gifts Hub Australia
Thanks so much, Bill! We really appreciate you taking the time to leave a review, and we're thrilled you're happy with both the product and the service. Hope to see you again soon!
They are reselling stuff from Etsy…
They are reselling stuff from Etsy doing triple the price. They get triple the money while small business on etsy do all the handwork. For example the hamper theyre selling was $120, reversed searched found the original item for $55.
1 lipca 2026
Opinia niezależna
Odpowiedź od Gifts Hub Australia
Hi Jen, thank you for taking the time to share your feedback — we always appreciate hearing from our customers. We understand price is an important consideration, and we respect that. What's shown elsewhere doesn't always reflect the full picture, including options, variations, and the service that comes with your order. We genuinely value the makers we work with and always aim to do right by both them and our customers. If you'd like us to look into your specific order, we'd be glad to help — just reach out to support@gifts-australia.com.au and we'll take care of you. 🖤
Every thing right one word said it all…
Every thing right one word said it all excellent
6 lipca 2026
Opinia niezależna
Odpowiedź od Gifts Hub Australia
Thanks so much, Graeme! "Everything right" is exactly what we aim for. We really appreciate you taking the time to leave a review — thank you for choosing us!
Odpowiedź od Gifts Hub Australia
Thanks, Sarah! Fast delivery is something we work hard on, so it's great to hear it landed quickly. We appreciate the review and hope to see you again soon! 🖤
Everything arrived quickly and…
Everything arrived quickly and everything was there they promised. I am very happy with my gift purchase.
29 maja 2026
Opinia niezależna
Odpowiedź od Gifts Hub Australia
Thank you, Kim! There's nothing better than a gift that arrives on time and exactly as promised. We're so glad we could be part of your gift-giving — thank you for choosing us!
Speedy and cost effective way to…
Speedy and cost effective way to purchase gifts.
15 maja 2026
Opinia niezależna
Odpowiedź od Gifts Hub Australia
Hi Earl,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
We are absolutely thrilled to hear that you found Gifts Hub Australia to be a speedy and cost-effective way to shop for your gifts. We work hard to make gift-giving both affordable and effortless, so knowing we hit the mark for you truly makes our day!
Thank you for supporting our business. We look forward to helping you with your next speedy gift delivery soon!
Warmest wishes,
The Gifts Hub Australia Team
Odpowiedź od Gifts Hub Australia
Hi Michelle,
Thank you so very much for the beautiful 5-star review!
We are absolutely delighted to hear that you found it easy to order and that your package arrived with fast delivery. Most of all, it warms our hearts to know it was the perfect gift for your sister! Making those special family moments seamless is exactly why we do what we do at Gifts Hub Australia.
Thank you for choosing us to help surprise your sister, and we look forward to welcoming you back for the next special occasion!
Warmest wishes,
The Gifts Hub Australia Team
Great product
Great product, just what I needed to shave in the shower, reasonable price and quick delivery ..... overall a great shopping experience ...... thanks
23 kwietnia 2026
Opinia niezależna
Odpowiedź od Gifts Hub Australia
Hi Steve! 😊
Thank you so much for the 5 stars! ✨ We're so glad you love the product and that it's perfect for your shower shaves! 🪒
Thanks for shopping with Gifts Hub Australia, we appreciate you! 🛍️🙌
Best,
The Gifts Hub Australia Team 🌸
Xmas shopping
I have ordered products previously through your company and just loved what I ordered. This time, the products I ordered are for gifs (Xmas shopping) early this year and once again love the products and your prices are reasonable.
My parcel arrived within a reasonable amount of time and it was exactly what I expected. I'd definitely buy from you guys again & will recommend you to anyone who is looking for a particular item at a reasonable price.
😊💙💙
27 kwietnia 2026
Opinia niezależna
Odpowiedź od Gifts Hub Australia
Hi Froggie! 😊
Thank you so much for the 5 stars! 🌟 We love an organized queen getting that Christmas shopping done early! 🎄✨ It means the world to us that you keep coming back to our shop and loving your goodies.
Thanks for recommending Gifts Hub Australia, you're the absolute best! 🛍️💖
Hugs,
The Gifts Hub Australia Team 🌸
I was sent a different brand massager…
I was sent a different brand massager and then they tried to tell me the specifications were the same. Really? They accepted my return but I had to wait almost 2weeks for a return shipping label. I was then told they would process my refund once I provided the Auspost receipt confirming the item was sent. When the receipt was provided they then said the item had to arrive at the warehouse. DO NOT BUY from this company. Very poor customer experience BEWARE very unprofessional and sneaky. I will report them to Fair trading
11 marca 2026
Opinia niezależna
Odpowiedź od Gifts Hub Australia
Hi there,
We are very sorry for the frustration and delay you experienced with your return. It is never our intention to make a return feel complicated.
While we do sometimes upgrade items to a matching or better specification when a specific brand is out of stock, we completely understand you wanted the exact brand ordered. Our standard warehouse policy does require items to be scanned back into our facility before a refund is finalized, but we apologize if this timeline caused further frustration.
As we have accepted your return and your refund is underway, we hope this resolves the matter for you. Thank you for your patience through this process.
Warm regards,
The Gifts Hub Australia Team
I ordered a CerviLux™ Electric Massager…
I ordered a CerviLux™ Electric Massager but instead received a Cosseal massager. After waiting two weeks for delivery, the seller reluctantly disclosed that the item was being shipped from China. The product I received was a completely different brand from what I ordered, and it does not work at all.
The item cost nearly $100 and is entirely unusable. It has been impossible to contact the company by phone, as they do not answer calls. I have requested a refund and have yet to receive any response.
Be cautious when dealing with this company — my experience has been extremely disappointing and unprofessional.
26 lutego 2026
Opinia niezależna
Odpowiedź od Gifts Hub Australia
Dear Slavica,
Thank you for reaching out. We would like to clarify a few points regarding your order to ensure the facts are represented accurately:
Product Specifications: We noticed in your comments a concern regarding the power source. Please note that the listing for the CerviLux™ Massager specifies that it is a wired device designed for consistent power during use. We do not market this specific model as wireless or battery-operated.
The Return & Refund Process: We have already acknowledged your return request and it has been fully authorized. As per our standard policy, once the item is received back at our warehouse and inspected, a full refund will be processed immediately. We are simply waiting for the tracking information or the physical arrival of the return to finalize this for you.
Duplicate Reviews: We have noted that you have posted multiple reviews across different accounts regarding this single purchase. We kindly ask for your patience as we follow the official return protocol to resolve your complaint.
We pride ourselves on our service and look forward to closing this matter once the return is completed.
Best regards,
Sam
Not Happy
Never again will I buy from this place.
Tracking links you to an app and then it took 3 weeks to arrive.
What I though I was getting wasn't what I got.
Read the refund and return policy carefully also.
23 lutego 2026
Opinia niezależna
Odpowiedź od Gifts Hub Australia
Hi Neilos, we're sorry your order took far longer to arrive than it should have, and that the tracking was confusing — that's not the experience we want for anyone. We'd genuinely like to look into what happened and make it right; please drop us a line at support@gifts-australia.com.au with your order number. Thank you for the feedback, and our apologies for the frustration. — The Gifts Hub Team
Not shipped after 12 days
Seems this company is taking advantage of another company with an almost identical name, this company has added a dash in between words. I placed an order on 1 April 23, the order hasn’t been shipped yet. Very suspicious 🤨
1 kwietnia 2023
Opinia niezależna
Odpowiedź od Gifts Hub Australia
Hi Sherbee, we're sorry your order didn't arrive in the timeframe you expected, and for any confusion around our name — Gifts Hub Australia is an independent Australian business and we take dispatch times seriously. If anything was ever left unresolved, we'd still like the chance to help; please reach out to support@gifts-australia.com.au. We appreciate you taking the time to share your feedback. — The Gifts Hub Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.