I have a visa gift card I purchased from Kroger and it is managed by giftcardmall.com. Somebody hacked the card by logging into giftcardmall.com and registered it under their phone number and name.... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I purchased a gift card from giftcardmall or whatever for $175. As soon as I activated I tried to use it at Walmart but it kept declining. When I called the number to check the balance it asked for a... Zobacz więcej
Reakcja na opinię
My son received a gift card as a birthday present and when we went to use it, the entire balance had been drained by a scammer. I called customer service and they said since I didn’t file a claim in... Zobacz więcej
Reakcja na opinię
They are in the process of stealing my money. I had to look them up and found all of these horrible reviews. I bought a gift card that never left my possesion, they say it's registered in someone el... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Welcome to GiftCardMall.com, where we help you create gifts as unique as your loved ones. From custom Visa Gift Cards to store gift cards and e-gift cards, we are your one stop shop for celebrating individuals. Want to know more about our company and how we’re active in our community? Connect with us on social media, read our blog and past press releases. If you are looking for cards for your business, visit our corporate site OmniCard.com where you can find incentive cards and professional greeting cards.
Dane kontaktowe
1,2
Bardzo słaba
2 tys. recenzji
Odpowiada na 99% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I was given a gift card mall card for…
I was given a gift card mall card for $50. Went to use it the first time and there was already a charge from TikTok for the full amount. I disputed the charge and after 2 months they replaced the card. I then tried using the card for a partial payment on some shoes and it was denied. I then checked the balance only to find another unauthorized charge from TikTok for $47.50. I again disputed the charge. GCM agreed to immediately replace the card. I received the card and when I checked the balance it only had a $1.50 on it. Gift Card Mall appears to be a total scam.
18 marca 2025
Opinia niezależna
Odpowiedź od Gift Card Mall
Hello Ted,
We're very sorry to hear about your frustrating experience with your Gift Card Mall card. We understand how concerning it must be to see unauthorized charges and to go through multiple disputes. Please check your email, including your spam folder, for a message from noreply.notifications@trustpilot.com—we need to gather some details to assist you further. We appreciate your patience and the opportunity to make this right.
Regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 03/25/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1- (888) 371-2109; our team will help you.
Maurice V.
Giftcardmall.com
They Robbed Me!
Bought a $200 gift card and was unable to use it. When I went to use it I found out that $199.19 was immediately used at a "Club Core Department". Tried multiple times through their 800 # and was unable to get through. Stay away.
5 marca 2025
Opinia niezależna
Odpowiedź od Gift Card Mall
Hello John,
We're very sorry to hear about your experience with your gift card and the unauthorized transaction. We understand how frustrating this must be, and we want to help resolve this issue. Please check your email for a message from noreply.notifications@trustpilot.com, as we’ve reached out to gather more details so we can assist you further. If you haven’t received it, please let us know.
Regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 03/07/2025:**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Giftcardmall.com
You cannot use this card anywhere for…
You cannot use this card anywhere for anything. I bought it on amazon and was told you cannot use it on amazon. Granted I did use on a couple months ago but now it no longer works. I used it a week ago for an EBAY purchase through paypal, but today they say nope. And all they say on the phone, is I understand I am trying to help look at a list of merchants you can use. I dont buy a visa gift card to be used in 4 locations. This company should not be allowed to function they front lies and dishonesty. What a joke3
3 marca 2025
Opinia niezależna
Odpowiedź od Gift Card Mall
Dear Kimberly,
Thank you for sharing your feedback, and we sincerely apologize for the frustration you've experienced with your Visa gift card. We understand how inconvenient it must be to encounter difficulties using it, especially after previous successful transactions. To resolve this matter and look into your specific case, we’ve sent a request for more details via email from noreply.notifications@trustpilot.com. Please check your inbox so we can better assist you. We appreciate your patience and hope to work towards a solution.
Warm Regards,
Josh R.
Giftcardmall.com
I received 2 giftcards in June
I received 2 giftcards in June, 2024, one for $100 and the other for $50, and my son received a gift card in December, 2024 for the amount of $50. We finally tried to activate the giftcards and they were all three used up. They were hacked! I emailed giftcardmall and they responded telling me that the rep, Andrea R. Andrea R. was committing to resolving the giftcard transaction. the dispute team, Karen A. from Blackhawk Network informed me that "because the transactions listed above have exceeded this 60 day time frame, we no longer have recourse to attempt to recover the funds from the merchant through the Card Network. Furthermore, we must abide by the Terms and Conditions enclosed with your card." She added, "We are unable to credit your account and will be closing this dispute at this time. Although we are not able to assist you further, you may pursue this matter directly with the merchant(s)." Really? When I have receipts and bank statements of my family purchasing the gift cards? I don't think so!!! This is $200 thrown out the window! Hacked! I would encourage others never to buy one of these horrible cards! They are NOT secure and the poor customer service doesn't care about helping you get your gift that your loved ones intended for YOU, not thieves! I'll be reporting this to the BBB and pursuing other legal matters.
27 lutego 2025
Opinia niezależna
Odpowiedź od Gift Card Mall
Hello!
We're sorry to hear about your experience with your gift cards. We understand how frustrating this situation must be, and we appreciate you sharing your concerns. Please check your email from noreply.notifications@trustpilot.com, as we have requested further details to look into this matter and assist you. We want to do our best to address your concerns.
Warm regards,
Josh R.
Giftcardmall.com
I am extremely disappointed with my…
I am extremely disappointed with my experience. Two $100 gift cards purchased, but both arrived with no funds. After a lengthy phone call, I was sent two replacement cards. However, when I checked them again, I found no funds loaded. I did not immediately reach out as I’ve been busy, but when I called today, I was informed that the cards had been used and the charges were outside the dispute window. This situation seems very suspicious – it’s hard to believe that the funds were suddenly used after I had already verified the cards. Overall, I feel this is a scam. While the customer service representatives were polite, the resolution was unsatisfactory and didn’t address the issue effectively. I would not recommend this service
1 marca 2024
Opinia niezależna
Odpowiedź od Gift Card Mall
Dear Ashley,
Thank you for sharing your feedback. We understand your frustration with the issues surrounding the gift cards you purchased, and we sincerely apologize for the inconvenience this has caused. We’re committed to resolving this matter for you, and we’ve reached out via email from noreply.notifications@trustpilot.com to gather more details so we can investigate further and assist you in resolving this issue. We look forward to working with you to find a solution.
Warm Regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 02/23/2025:**
Hello Ashley, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.
Josh R.
Giftcardmall.com
I have used this site for several years
I have used this site for several years, perhaps 7, with no problems whatsoever. Have issued cards as gifts and heard no complaints from recipients. When I did inquire about the card use, (3 or 4 times total), no one expressed any problems. I wish my track record of satisfaction with other service and manufacturing businesses was as notable. I have used other gift card providers - banks, credit card companies etc. - with basically the same satisfaction levels as my experience with GiftCardMall.com (GCM). It does give me pause, however, when I hear negative comments as tracked by your organization but I am also very aware of the myriad of GMC pretenders who scam the public. I will keep such reporting in mind for my future needs of such product(s).
1 lipca 2024
Opinia niezależna
Odpowiedź od Gift Card Mall
Hello there,
Thank you for your loyalty and for sharing your positive experience over the years! We're delighted to hear that GiftCardMall.com has consistently met your expectations and that both you and your gift recipients have had a smooth experience. We truly appreciate your trust and your awareness of the challenges posed by fraudulent sites. Your feedback means a lot to us, and we look forward to continuing to serve your gift card needs in the future!
Regards,
Maurice V.
Giftcardmall.com
Scam!!
spent 200$ for 2 visa gift cards, and it was the worst experience ever, both cannot be used to purchase anything.
1 lutego 2025
Opinia niezależna
Odpowiedź od Gift Card Mall
Dear Bob,
We're sorry to hear about your experience with the Visa gift cards. We understand how frustrating it must be not to have them working as expected. To assist you further, we've requested additional details via email from noreply.notifications@trustpilot.com. Please check your inbox and respond at your earliest convenience so we can look into this for you.
Warm regards,
Josh R.
Giftcardmall.com
SCAM!!!!!!!!!!
This company is a scam. Activate card online, tried to use it online - declined, tried to use in store - declined. Called the number and person said the card is registered to a person and asked me to verify name and address. I said no, online activation didn't ask for that info so no card isn't registered to someone. They insisted it was and said I can't use it without verifying that info. Card is brand new, just activated. Company and employees should be in jail.
1 lutego 2025
Opinia niezależna
Odpowiedź od Gift Card Mall
Hello there,
We're sorry to hear about your experience with your card activation and usage. We understand how frustrating it must be to have your card declined both online and in-store. For security reasons, some transactions may require additional verification, but we want to ensure you can use your card as expected. Please check your email for a message from noreply.notifications@trustpilot.com, as we need to gather more details to assist you further. We appreciate your patience and look forward to resolving this for you.
Regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 02/05/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1- (888) 371-2109; our team will help you.
Maurice V.
Giftcardmall.com
Invalid $200 Visa Gift Card
I bought a $200 Visa gift card from my local post office. I tried to use it at Walgreens, and then at Walmart, but it was declined both times. I realized that maybe I needed to register it, but when I went to the website to do so, it said that it was not a valid card. I tried to check the balance and it said the same thing. I double checked to make sure I was on the correct site, and I was. I called the number on the back, but it said it was an automated service, so I couldn't talk to anyone. I called the number on the website, and a message said that they could only help if I bought the card directly from the website. I am out $200, and there is no one who can help me get my money back or a new card issued.
30 stycznia 2025
Opinia niezależna
Odpowiedź od Gift Card Mall
Hello Carrie,
We're very sorry to hear about your experience with your Visa gift card. We understand how frustrating it must be to have your card declined and then face difficulties registering or checking the balance. We’d like to assist you further—please check your email for a message from noreply.notifications@trustpilot.com, as we need some additional information to look into this for you. We appreciate your patience and hope to resolve this as soon as possible.
Warm Regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 02/04/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1- (888) 371-2109; our team will help you.
Maurice V.
Giftcardmall.com
Company is a scam
I received several of these cards as gifts this year for Christmas. I activated them (that wasn't easy-but I did get it done). I went to use one-declined. Got home, checked balance (again not easy), all money used?! I have used two other cards with no issues. Their website is terrible. It hardly works and checking balances is hard. I've been blocked more than I've gotten through. I feel like I've had $200 stolen from me. I sent an inquiry, but have gotten NO response. Based on what I'm seeing here, I'm guessing this is how they work. I'm NEVER going to give one of these as a gift again.
27 stycznia 2025
Opinia niezależna
Odpowiedź od Gift Card Mall
Dear Deborah,
Thank you for sharing your experience. We're truly sorry to hear about the difficulties you faced with activating and using your gift cards, as well as with navigating our website and contacting us for support. We understand how frustrating this must be, especially given the balance concerns you described. To assist you further, we've sent you an email from noreply.notifications@trustpilot.com requesting additional information. Please check your inbox, as we're eager to investigate this matter and help resolve the issue.
Warm Regards,
Josh R.
Giftcardmall.com
Zero Star rating. Do not purchase from this company.
I would give them a zero star rating if it were possible. Do not purchase a gift card from this vendor.
I received a gift card from my boss and was unable to activate it and it indicated that there were no funds on the card.
I have been communicating with Jose S. in their "customer service" department. There has been no resolution to my issue, and I have been told to consult with the person who gave me the gift card. I was told that the funds were refunded to the purchaser, but when I asked for additional information, such as when and at which store, I was met with "unfortunately, we have no additional information."
In other words, they are not at all interested in honoring the gift card and they are perpetuating a fraud.
UPDATE: Don't be fooled when they reach out and claim to want to rectify the situation. Despite being provided my contact information and indicating they would reach out by phone, the company has not. I continue to deal with Jose S. who has stonewalled my efforts at obtaining information. He simply indicates that the "activation" of the card was voided. And, has offered nothing other than that I must return to the purchaser for relief. They simply mark their issue as "resolved." This company is a complete sham.
23 stycznia 2025
Opinia niezależna
Odpowiedź od Gift Card Mall
Dear Marti, thank you for sharing your experience. We deeply regret the frustration you've encountered while trying to resolve this issue. Please know that we take your concerns seriously and would like to assist further. To proceed, we’ve requested additional details via email from noreply.notifications@trustpilot.com. Once we have this information, we will work to address your concerns promptly. Thank you for bringing this to our attention.
Warm Regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/28/2025:**
Hello Marti, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Josh R.
Giftcardmall.com
I recently purchased a $200 gift card…
I recently purchased a $200 gift card thru Amazon. Used it twice once for Door Dash and once for Amazon both totaled around $80. Went to use again and was surprised I couldn't. Called 888 524 1283 and was told only had .46. The transactions were odd transactions. They want me to send body picture of me holding my ID. Hell no!!! You scammed me once. Please be advised the card is like some heavy duty paper. Doesn't look like traditional gift card. Amazon is useless. Why is Amazon allowing these companies to scam us. I too will be filing FTC complaint and posting on any sites I can to help others from falling into this scam.
22 stycznia 2025
Opinia niezależna
Odpowiedź od Gift Card Mall
Dear Dawn, thank you for sharing your experience. We're deeply sorry for the frustration you encountered with your gift card and the transactions you described. We truly understand your concerns and want to help resolve this issue. Please check your email for a message from noreply.notifications@trustpilot.com, as we’ve requested further details to investigate this matter. Your feedback is important to us, and we’re committed to assisting you as quickly as possible.
Warm regards,
Josh R.
Giftcardmall.com
Be careful when purchasing Gift Cards
I purchased a $50.00 from a Wegman's Store in New York State on December 23rd. 2024, for Christmas Present.... The card was activated on January 8th. 2025 and on the same day, the money was pulled to an Immigration and Naturalization Service in Denver, Colorado, not by myself or my Son, to which the card was bought for... When he tried to use the card in New York State it was declined because of lack of funds..... I am very upset that this happened because I purchased the card for a Christmas Gift and the funds went to an organization that neither one of us approved the transaction for... I spoke with a Representative from Wegman's where I purchased the Visa Card, and I was told that nothing could be done on their end and that I needed to contact the 888 number on the back of the card... I have tried multiple times calling the number, but I haven't been able to talk to a live representative, so nothing has been done, yet the money is gone!!!
8 stycznia 2025
Opinia niezależna
Odpowiedź od Gift Card Mall
Dear Charlene, we sincerely regret to hear about your experience with the gift card purchased at Wegman's. Your frustration is completely understandable, especially considering this was intended as a Christmas gift. To assist you further and look into this matter, we’ve requested additional details via email from noreply.notifications@trustpilot.com. Please check your inbox, and we’ll work diligently to resolve this issue.
Warm regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARMALL.COM 01/27/2025:**
Hello Charlene, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Josh R.
Giftcardmall.com
I received a $50 MC gift card from a…
I received a $50 MC gift card from a friend. I tried to use on Amazon, it was declined. I looked up the website because when I called no one to talk to, they say go to the website. They ask for a zip code....got nowhere.
Went online, cannot activate, when I put the card numbers in, it showed a negative of $49.99 with a 1 cent balance. Really ridiculous! Have to question if this is all a scam up front.
24 stycznia 2025
Opinia niezależna
Odpowiedź od Gift Card Mall
Hello there,
We’re sorry to hear about the difficulties you've encountered with your gift card, and we understand how frustrating this experience must be. Issues with activation and unexpected balances can certainly be concerning, and we’d like to investigate this further for you. We've sent you an email from noreply.notifications@trustpilot.com to gather more details and assist in resolving this matter. Please check your inbox and respond at your earliest convenience so we can help.
Warm Regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/29/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(877) 944-3822; our team will help you.
Maurice V.
Giftcardmall.com
You do not even deserve one star
You do not even deserve one star. People pay money to give these cards as gifts and you make it impossible for the gift holder to even use. Are you hoping they give up and then you can pocket the money after a year? You need a class action suit brought against you! This is ridiculous! You cannot register it, you cannot get ahold of anyone to try to help you, you try to buy something when it says it is registered but it keeps getting denied. You people suck and deserve to be shut down. I'm reporting you to the Attorney General's office regarding your illegal business habits!
22 stycznia 2025
Opinia niezależna
Odpowiedź od Gift Card Mall
Hello Debra,
We're truly sorry to hear about your frustrating experience, and we understand how disappointing it must be to face difficulties using your gift card and reaching our support team. Please know that we take concerns like yours seriously and are committed to resolving any issues you may be facing. To assist you further, we’ve sent an email from noreply.notifications@trustpilot.com to gather more details. We encourage you to respond so we can work toward a resolution as quickly as possible.
Warm Regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/24/2025:**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Giftcardmall.com
Scammed
This is the second gift card that I have received that the funs have been used fraudulently. This time on PayPal and it is clearly evident it is fraudulent as they took a $1 out first and larger amount the second time. Discovered this when paying for a purchase at the Mall. Called Customer Service and was on hold to close to 1 hour. Filled out the required paperwork required for the dispute. Received email back this morning stating that after "careful review" there was not enough evidence to reissue the funds back to me.
This is not acceptable!! I would like the company to do the right thing and replace the card with the value that was on it.
Will not recommend purchasing these Visa giftcards in the future. Too easy for scammers to steal your money!
** 2/16 - still no resolution. Keep getting weekly emails stating they are working on my case and to be patient. Giving a range of 30-90 days to resolve. **
31 grudnia 2024
Opinia niezależna
Odpowiedź od Gift Card Mall
Dear Jillian,
We sincerely regret to hear about your experience with the fraudulent activity on your gift card and the challenges you faced in resolving this matter. We understand how frustrating it must have been to wait on hold and then receive a response that did not meet your expectations. Please know we are committed to helping resolve this for you. To gather additional details and assist further, we have sent an email from noreply.notifications@trustpilot.com requesting your information. We hope to address this promptly and restore your trust in us.
Warm Regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/24/2025:**
Hello Jillian, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Josh R.
Giftcardmall.com
100$ Visa gift card drained
Bought a 100$ Visa gift card to use online on 1/19/2025, But when I called to check the balance on 1/20/2025 it was all stolen, there was only .40 cents left on it. I email and called but I haven't gotten any reply back. the only information I got from calling was that it was spent on Ebay. It seems like there is a scam going around with these cards.
03/09/2025 I got my refund. The people at the call center were really nice, Its just that sometimes its hard to hear what they are saying. So lots of back and forth with emails and calling.
18 stycznia 2025
Opinia niezależna
Odpowiedź od Gift Card Mall
Dear Brandon, thank you for bringing this matter to our attention. We deeply regret to hear about your experience with your Visa gift card and the unauthorized transactions you mentioned. Please check your email for a message from noreply.notifications@trustpilot.com, as we’ve reached out to gather more details and assist you further. Resolving this issue is a priority for us, and we hope to make things right.
Warm regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/24/2025:**
Hello Brandon, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Josh R.
Giftcardmall.com
Scammed
My experience is similar to others I've read on here.
Received a gift card for Christmas. Tried to use it several times and couldn't. Called Customer Service, who said the balance was already used up by a scammer. They promised to issue me a new card and then left me on a never-ending hold. This whole experience feels like a scam.
22 stycznia 2025
Opinia niezależna
Odpowiedź od Gift Card Mall
Hello Brenda,
We’re very sorry to hear about your experience and understand how frustrating it must be to receive a gift card only to find the balance already used without your knowledge. We apologize for any inconvenience caused during your interaction with our customer service team and for the extended hold time. Please know that we take these concerns seriously and would like to assist you further. We’ve sent you an email from noreply.notifications@trustpilot.com to gather more details and work toward a resolution. We appreciate your patience and look forward to helping you.
Warm regards,
Maurice V.
Giftcardmall.com
VERY QUESTIONABLE EXPERIENCE
We received a $500 Christmas gift card from this company. After activation the card would not work even though I registered and saw the balance. After calling in we were told it was fraudulent registered and they wanted the receipt for this gift along with personal information from me. I am in my third phone call that goes into a looping hold then disconnection. This company is a scam, obviously and hate informing my gift giver.
EDIT - after 1.5 hours the last time on hold they say they will make it right with a reissue. We will know in 5-7 business days but it’s gone on for a month. Funny how that and the review coincided.
7 stycznia 2025
Opinia niezależna
Odpowiedź od Gift Card Mall
Hello Julie,
Thank you for sharing your experience, and we sincerely apologize for the frustration you've encountered with your gift card. We understand how concerning it must be to experience activation issues, lengthy hold times, and the need to provide additional information to resolve the matter. We're glad to hear that a resolution is in progress with a reissue, and we truly appreciate your patience throughout this process. To ensure we can assist you further, please check your inbox for an email from noreply.notifications@trustpilot.com and respond with the requested details at your earliest convenience.
Warm regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/23/2025:**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Giftcardmall.com
Received a 200.00-dollar visa gift card…
Received a 200.00-dollar visa gift card for Christmas. Through Jan 10th spent 150.. check balance on jan8th and it was .34 cents. Fraudulent charges 53.00. Tried for 3 days to contact someone at gift card mall and could not get through. The only thing I would get was their recordings. Total waste of time!!! Worst experience ever!!! Neve do business with this company again!!! ANY CHARGES WITH Retailer city:
855-836-3987 ARE NOT MINE!!!
6 stycznia 2025
Opinia niezależna
Odpowiedź od Gift Card Mall
Dear Mike, we sincerely regret the frustration and inconvenience you've experienced with your Visa gift card and our support services. We understand how concerning fraudulent charges and difficulties reaching our team can be. Please check for an email from noreply.notifications@trustpilot.com as we’ve requested additional details to investigate this matter further and assist you promptly. Your feedback is valuable, and we appreciate the opportunity to make things right.
Warm regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/23/2025:**
Hello Mike, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Josh R.
Giftcardmall.com
Doświadczenie Trustpilot
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