Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Just an extraordinary level of service. Tom rang a manufacturer for me to make sure I got the right product, always got back to me promptly, made me a video to show me how to programme the water time... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent service as always. They have everything you need and much more. Their packaging service go above and beyond to ensure no leakages of products. Also the courier services they use are exce... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Very positive experience with GHEDirect, great company to deal with. Small problem with delivery quickly dealt with by friendly real people. Product arrived (not used yet) very well packed and protec... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Good ordering experience and helpful comms from the seller, and the delivery company. Product is exactly what I wanted, which was difficult to find elsewhere. Arrived very well packaged. I’m happy.

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca sprzętu hydroponicznego

Napisane przez firmę

Long established family run business (est 2000) selling only the best horticultural products in the UK. With specialist hydroponic, gardening and ventilation departments we have the experience to provide solutions across many industries. Our exceptional customer service means we stand out head and shoulders above our competitors, both in store and online, ensuring our customers get the best advice and experience. GHEDirect has worked with many large and small scale horticultural projects across the globe including a government reforestation programme and the set up of large scale nurseries in Borneo as well as being a preferred supplier to the top Universities in the UK.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

662 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I've just bought a replacement grow light

I've just bought a replacement grow light for my propogator. GHE were one of only a few companies that stocked the right light, and were cheaper than the others. The light arrived very quickly, very well packaged and in perfect condition.

5 stycznia 2026
Opinia niezależna
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Odpowiedź od ghedirect.co.uk

Thanks so much for the review Tim, glad you were able to find what you needed at a great price too!

Oceniono na 5 z 5

Excellent service

We ordered a propagator for delivery and one of the plastic panels cracked along the journey. After a call to Helen, a replacement part was received the next day! You can't ask for better service than that - things do go wrong, but its how a company handles a problem that makes the difference. Well done. Highly recommended.

8 stycznia 2026
Opinia niezależna
Logo ghedirect.co.uk

Odpowiedź od ghedirect.co.uk

Thanks so much for your review, customer service is a priority to us, happy customers, happy business!

Oceniono na 5 z 5

Excellent product with next working day…

Excellent product with next working day delivery. Vitapod propagator was very carefully packaged. Highly recommend this company

6 stycznia 2026
Opinia niezależna
Logo ghedirect.co.uk

Odpowiedź od ghedirect.co.uk

Thanks for the 5 stars Andrea, happy propagating with your new Vitopod!

Oceniono na 5 z 5

Excellent products

Excellent products, exactly what I needed, shipped very promptly with an excellent overnight courier, what’s not to like, I’ll be back!

30 grudnia 2025
Opinia niezależna
Logo ghedirect.co.uk

Odpowiedź od ghedirect.co.uk

Thanks Richard for the kind words, glad everything was to your liking :)

Oceniono na 5 z 5

Much better price than Amazon for what…

Much better price than Amazon for what we wanted, even with the cost of next day delivery. Delivered on time by a polite and cheerful APC delivery driver - well packaged and was just what we ordered. Very happy.

29 grudnia 2025
Opinia niezależna
Logo ghedirect.co.uk

Odpowiedź od ghedirect.co.uk

Thanks so much Charlie.....music to our ears....we appreciate you :)

Oceniono na 5 z 5

A last a company that does actully care about it's customers

I’m not one for leaving positive reviews, good services is generally what we all pay for. However having purchased a propagator for her indoors for Christmas, and wrongly putting it together, Helen and the customer service team were right on it. Prompt response to my email followed by a back up call a few hours later.
Bravo, top notch service.

2 stycznia 2026
Opinia niezależna
Logo ghedirect.co.uk

Odpowiedź od ghedirect.co.uk

Thanks so much Mr Rattle, we really appreciate you leaving us such a positive review, we are always here to help.

Oceniono na 5 z 5

First time purchase


First time purchasing and was very impressed with the items sent, the quality of the packing and the speed.

I ordered right before Christmas, so genuinely wasn't expecting the items until a few days after 25th, however, the package arrived on 24th.

I'm always loathe to order propagators by parcel delivery, as I've had several smashed in the past, and seeing the way the delivery drivers throw parcels into and out of vans, it's easy to see how the damage occurs. However, although the top of the external dome from the three I ordered was slightly scratched, the internal packing was a great job, neat, tidy and very secure.

The items all seem to be of good quality, and I'm pleased to report that the heat mats have helped germinate my first batch of chilli seeds already.

Will definitely use again.

24 grudnia 2025
Opinia niezależna
Logo ghedirect.co.uk

Odpowiedź od ghedirect.co.uk

Thank you so much for this lovely review - you are right - it can be tricky to get propagators delivered in one piece, but with our expert packers, we do our best to get them there intact every time.

Oceniono na 5 z 5

great customer service and products

great customer service, always helpful. had one issue with a delivery but Helen was fantastic. Everything is sent securely packaged. would highly recommend

25 grudnia 2025
Opinia niezależna
Logo ghedirect.co.uk

Odpowiedź od ghedirect.co.uk

Thanks so much Neil, Helen will always get any issues sorted out in a timely manner, she is a star!

Oceniono na 5 z 5

Speedy delivery

Speedy delivery, ordered on a Sunday..delivered on a Tuesday. Value for money product

23 grudnia 2025
Opinia niezależna
Logo ghedirect.co.uk

Odpowiedź od ghedirect.co.uk

Thank you for the 5 stars Shakira, we appreciate it.

Oceniono na 5 z 5

5 stars

5 stars
Superbly packed
Wide selection
Customer service alone gets 5 stars.
Just use this company.

23 grudnia 2025
Opinia niezależna
Logo ghedirect.co.uk

Odpowiedź od ghedirect.co.uk

Thank you 👍so glad to hear you appreciate our level of customer service

Oceniono na 5 z 5

Fast and friendly

Fast, friendly and extremely knowledgeable, I’ve used GHE a few times now and will definitely continue to do so. A massive thank you and merry Xmas to all at GHE.

21 grudnia 2025
Opinia niezależna
Logo ghedirect.co.uk

Odpowiedź od ghedirect.co.uk

Thanks so much for the review Steve, a Merry Xmas to you too!

Oceniono na 5 z 5

On time delivery

On time delivery. Efficient pleasant delivery driver.

18 grudnia 2025
Opinia niezależna
Logo ghedirect.co.uk

Odpowiedź od ghedirect.co.uk

Thanks so much for the 5 stars Valletta, we apprecaite it.

Oceniono na 5 z 5

Excellent customer service

I am giving this review based on the customer experience I have had with GHEDIRCT LTD . I have place an order for a ph pen and they mixed up the order, when I realize they have send out the wrong one I call them and explain they told me leave it with them and they sort it out the next day. I have received the correct pH pen the very next day . The management and staff at GHEDIRCT LTD was understanding very apologetic and sincere so my thanks goes out for they professionalism and very good customer service.
From
Ricardo Rowe👍👍👍👍👍

17 grudnia 2025
Opinia niezależna
Logo ghedirect.co.uk

Odpowiedź od ghedirect.co.uk

Thanks so much for your review Ricardo, I'm glad we were able to sort out the mistake in a timely manner for you and that you were patient and understanding through out!

Oceniono na 5 z 5

Very impressed with how the order was…

Very impressed with how the order was processed and information on delivery, as it was a present I cannot comment on the product but was impressed with ghedirect, and will use them again

10 grudnia 2025
Opinia niezależna
Logo ghedirect.co.uk

Odpowiedź od ghedirect.co.uk

Thanks so much Stewart - I hope the present is received well!

Oceniono na 5 z 5

‘Top Dollar’ as they say in the States

I have used these guys previously and like before, swift dispatch of goods, excellent quality of goods and excellent communication via Hellen in customer service. Technical knowledge available also. One stop shop for all your gardening / horticultural needs.

15 grudnia 2025
Opinia niezależna
Logo ghedirect.co.uk

Odpowiedź od ghedirect.co.uk

Thanks so much Adrian, our team are on hand to help wherever we can :)

Oceniono na 1 z 5

The item that arrived was not the same…

The item that arrived was not the same as the photo on the website and as it is a very large garden tray that needs to be repackaged and returned it's a job I could do without this time of the year as well as waiting in for it to be collected. I am disappointed that the photo on the website was not accurate.

9 grudnia 2025
Opinia niezależna
Logo ghedirect.co.uk

Odpowiedź od ghedirect.co.uk

Hi Caroline, my sincere apologies for the inaccuracy of the photo on our site, this is an old image which we have since rectified. I believe my colleague Helen has spoken to you and sorted this out, its not what you need to be dealing with at such a busy time close to Christmas and we recognise this, and hopefully resolved it in a timely and satisfactory manner for you.

Oceniono na 5 z 5

Great Customer Service

The order was acknowledged and dispatch was notified by e-mail. The delivery schedule was very quick and exactly as communicated in the e-mail. By the end of the transaction I really felt like a valued customer. That doesn't happen often these days well done GHE!!

2 grudnia 2025
Opinia niezależna
Logo ghedirect.co.uk

Odpowiedź od ghedirect.co.uk

Thanks Martin, we try our best! As a family business we try to keep as much of our service as personal as we can. Whilst we may have to send the odd automated email you can rest assured when you pick up the phone or send us an email a real person will deal with you as we value each customer.

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