Just an extraordinary level of service. Tom rang a manufacturer for me to make sure I got the right product, always got back to me promptly, made me a video to show me how to programme the water time... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Just an extraordinary level of service. Tom rang a manufacturer for me to make sure I got the right product, always got back to me promptly, made me a video to show me how to programme the water time... Zobacz więcej
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Excellent service as always. They have everything you need and much more. Their packaging service go above and beyond to ensure no leakages of products. Also the courier services they use are exce... Zobacz więcej
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Very positive experience with GHEDirect, great company to deal with. Small problem with delivery quickly dealt with by friendly real people. Product arrived (not used yet) very well packed and protec... Zobacz więcej
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Good ordering experience and helpful comms from the seller, and the delivery company. Product is exactly what I wanted, which was difficult to find elsewhere. Arrived very well packaged. I’m happy.
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Long established family run business (est 2000) selling only the best horticultural products in the UK. With specialist hydroponic, gardening and ventilation departments we have the experience to provide solutions across many industries. Our exceptional customer service means we stand out head and shoulders above our competitors, both in store and online, ensuring our customers get the best advice and experience. GHEDirect has worked with many large and small scale horticultural projects across the globe including a government reforestation programme and the set up of large scale nurseries in Borneo as well as being a preferred supplier to the top Universities in the UK.
Zjednoczone Królestwo
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I've just bought a replacement grow light for my propogator. GHE were one of only a few companies that stocked the right light, and were cheaper than the others. The light arrived very quickly, very well packaged and in perfect condition.

Odpowiedź od ghedirect.co.uk
We ordered a propagator for delivery and one of the plastic panels cracked along the journey. After a call to Helen, a replacement part was received the next day! You can't ask for better service than that - things do go wrong, but its how a company handles a problem that makes the difference. Well done. Highly recommended.

Odpowiedź od ghedirect.co.uk
Excellent product with next working day delivery. Vitapod propagator was very carefully packaged. Highly recommend this company

Odpowiedź od ghedirect.co.uk
Excellent products, exactly what I needed, shipped very promptly with an excellent overnight courier, what’s not to like, I’ll be back!

Odpowiedź od ghedirect.co.uk
Much better price than Amazon for what we wanted, even with the cost of next day delivery. Delivered on time by a polite and cheerful APC delivery driver - well packaged and was just what we ordered. Very happy.

Odpowiedź od ghedirect.co.uk
I’m not one for leaving positive reviews, good services is generally what we all pay for. However having purchased a propagator for her indoors for Christmas, and wrongly putting it together, Helen and the customer service team were right on it. Prompt response to my email followed by a back up call a few hours later.
Bravo, top notch service.

Odpowiedź od ghedirect.co.uk
First time purchasing and was very impressed with the items sent, the quality of the packing and the speed.
I ordered right before Christmas, so genuinely wasn't expecting the items until a few days after 25th, however, the package arrived on 24th.
I'm always loathe to order propagators by parcel delivery, as I've had several smashed in the past, and seeing the way the delivery drivers throw parcels into and out of vans, it's easy to see how the damage occurs. However, although the top of the external dome from the three I ordered was slightly scratched, the internal packing was a great job, neat, tidy and very secure.
The items all seem to be of good quality, and I'm pleased to report that the heat mats have helped germinate my first batch of chilli seeds already.
Will definitely use again.

Odpowiedź od ghedirect.co.uk
great customer service, always helpful. had one issue with a delivery but Helen was fantastic. Everything is sent securely packaged. would highly recommend

Odpowiedź od ghedirect.co.uk
Excellent service really quick delivery, flexible tray was spot on

Odpowiedź od ghedirect.co.uk
Speedy delivery, ordered on a Sunday..delivered on a Tuesday. Value for money product

Odpowiedź od ghedirect.co.uk
5 stars
Superbly packed
Wide selection
Customer service alone gets 5 stars.
Just use this company.

Odpowiedź od ghedirect.co.uk
Fast, friendly and extremely knowledgeable, I’ve used GHE a few times now and will definitely continue to do so. A massive thank you and merry Xmas to all at GHE.

Odpowiedź od ghedirect.co.uk
On time delivery. Efficient pleasant delivery driver.

Odpowiedź od ghedirect.co.uk
I am giving this review based on the customer experience I have had with GHEDIRCT LTD . I have place an order for a ph pen and they mixed up the order, when I realize they have send out the wrong one I call them and explain they told me leave it with them and they sort it out the next day. I have received the correct pH pen the very next day . The management and staff at GHEDIRCT LTD was understanding very apologetic and sincere so my thanks goes out for they professionalism and very good customer service.
From
Ricardo Rowe👍👍👍👍👍

Odpowiedź od ghedirect.co.uk
Very impressed with how the order was processed and information on delivery, as it was a present I cannot comment on the product but was impressed with ghedirect, and will use them again

Odpowiedź od ghedirect.co.uk
I have used these guys previously and like before, swift dispatch of goods, excellent quality of goods and excellent communication via Hellen in customer service. Technical knowledge available also. One stop shop for all your gardening / horticultural needs.

Odpowiedź od ghedirect.co.uk
The item that arrived was not the same as the photo on the website and as it is a very large garden tray that needs to be repackaged and returned it's a job I could do without this time of the year as well as waiting in for it to be collected. I am disappointed that the photo on the website was not accurate.

Odpowiedź od ghedirect.co.uk
Exceptional quick turnaround product was delivered next day beautifully packaged in perfect condition

Odpowiedź od ghedirect.co.uk
The order was acknowledged and dispatch was notified by e-mail. The delivery schedule was very quick and exactly as communicated in the e-mail. By the end of the transaction I really felt like a valued customer. That doesn't happen often these days well done GHE!!

Odpowiedź od ghedirect.co.uk
Great prices and next day delivery. Would highly recommend.

Odpowiedź od ghedirect.co.uk
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