Just an extraordinary level of service. Tom rang a manufacturer for me to make sure I got the right product, always got back to me promptly, made me a video to show me how to programme the water time... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent service as always. They have everything you need and much more. Their packaging service go above and beyond to ensure no leakages of products. Also the courier services they use are exce... Zobacz więcej
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Very positive experience with GHEDirect, great company to deal with. Small problem with delivery quickly dealt with by friendly real people. Product arrived (not used yet) very well packed and protec... Zobacz więcej
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Good ordering experience and helpful comms from the seller, and the delivery company. Product is exactly what I wanted, which was difficult to find elsewhere. Arrived very well packaged. I’m happy.
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Long established family run business (est 2000) selling only the best horticultural products in the UK. With specialist hydroponic, gardening and ventilation departments we have the experience to provide solutions across many industries. Our exceptional customer service means we stand out head and shoulders above our competitors, both in store and online, ensuring our customers get the best advice and experience. GHEDirect has worked with many large and small scale horticultural projects across the globe including a government reforestation programme and the set up of large scale nurseries in Borneo as well as being a preferred supplier to the top Universities in the UK.
Dane kontaktowe
Zjednoczone Królestwo
- ghedirect.co.uk
4,9
Doskonała
662 recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Garden shed
We were very impress with the service received from GHD from order to deliver and installation. Definitely recommend
11 stycznia 2026
Opinia niezależna
Odpowiedź od ghedirect.co.uk
Thanks so much for the 5 stars Pauline, we appreciate your recommendation.
Such a helpful company and spot on with…
Such a helpful company and spot on with there deliveries next day is so good , annoying Leon I forgot to order a few things so will have to place another order but will have to pay p & p as it won’t be enough but that’s life great compa 5*
27 lutego 2026
Opinia niezależna
Odpowiedź od ghedirect.co.uk
Hi Jan, thanks for the review, that's a shame you forgot a few things - in future, give us a call and if we haven't already sent your first order out we can add to it and save you any additional postage costs.
Excellent service from ghe although…
Excellent service from ghe although they were let down by apc courier who damaged one of the items in transit. Ghedirect refunded the same day the problem was reported…. Can’t ask more than that
24 lutego 2026
Opinia niezależna
Odpowiedź od ghedirect.co.uk
I'm sorry to hear one of your items was damaged during delivery - we try our best to ensure things are well packaged to avoid any damages, but should it happen, we always try to resolve as soon as we can, whether that is replacing or refunding.
Couldn't be better!
Best price for the latest version of the Vitapod.
Free next day delivery.
Couldn't be better!
17 lutego 2026
Opinia niezależna
Odpowiedź od ghedirect.co.uk
Thanks so much for the 5 stars Jim, good luck with your Vitopod :)
My go to
Where I’ve been buying my supplies for a while now. Good prices and always lightning quick delivery.
21 lutego 2026
Opinia niezależna
Odpowiedź od ghedirect.co.uk
Thanks so much Ally, glad to hear we are your go to horticultural shop.
Helpful and reliable
I've used the company before and found them very helpful
18 lutego 2026
Opinia niezależna
Odpowiedź od ghedirect.co.uk
Thanks Marcia, always good to hear the staff are always helpful.
Helpful people offering great service
Great company that’s happy to share their knowledge and to make sure you buy the right product for your needs.
Wouldn’t hesitate to recommend.
19 lutego 2026
Opinia niezależna
Odpowiedź od ghedirect.co.uk
Thanks so much for the review Nick, as you say, its about getting the right products for your needs, not just selling you anything.
Affordable sturdy pots
I was looking for square, sturdy, affordable 0.7 and 1 litre pots for potting on seedlings and was really pleased when I found theirs. Good quality and will be used yearly. While browsing I took the opportunity to stock up on Perlite and Vermiculite and organic compost. Very happy with my purchase as it was cost effective and delivered promptly. Now receiving the weekly emails with interesting offers.
19 lutego 2026
Opinia niezależna
Odpowiedź od ghedirect.co.uk
Thanks so much for the 5 stars Sue, glad to hear you are happy with the quality of the pots and that they will be reused annually - I'm a big believer in quality, our motto being ' stock quality products, offer quality advice'.
Greenhouse heat mats
Bought a heat mat bundle first class product communication spot on would not hesitate to order off this company again first class delivery exactly right with there estimation delivery time
23 lutego 2026
Opinia niezależna
Odpowiedź od ghedirect.co.uk
Thanks so much Jeff for your kind words, we appreciate them.
Can’t speak highly enough about this…
Can’t speak highly enough about this company. I had an issue with my order of a new propagation unit, courier only delivered part of the order. Helen called me first thing the day after the courier failed the delivery and had it sorted within 4 hrs. Great service and have ordered more products this week. Will continue to use this company.
22 lutego 2026
Opinia niezależna
Odpowiedź od ghedirect.co.uk
Thanks so much Mike, customer service is the most important thing to us, its not that you have a problem, its how the problems are sorted that make you stand out from the crowd. We hope we do just this.
I requested a Friday or Saturday…
I requested a Friday or Saturday delivery, my days off and the company happily obliged, with no fuss or excuses! Happy with delivery and product, very well packaged and good quality
20 lutego 2026
Opinia niezależna
Odpowiedź od ghedirect.co.uk
Thanks so much for the 5 stars, if we can help, we always will!
Amazing
Amazing. My order of 50L soil arrived intact and quicker than I expected.
20 lutego 2026
Opinia niezależna
Odpowiedź od ghedirect.co.uk
So glad to hear this Ann, always good to exceed expectations :)
My first time using this company
My first time using this company. Goods arrived promptly and followed delivery instructions exactly. Happy with service and will use again.
18 lutego 2026
Opinia niezależna
Odpowiedź od ghedirect.co.uk
Thanks so much for your review Julia, we appreciate it and look forward to seeing more orders from you in the future.
A great experience
I had a great experience. My order was processed quickly, customer service was responsive and helpful, and delivery was fast. The heated propagator and light set were exactly as described. I'm very happy with my purchase and would gladly shop here again. Highly recommended.
15 stycznia 2026
Opinia niezależna
Odpowiedź od ghedirect.co.uk
Thanks so much Lukas, i wish you happy propagation with your lovely new propagator and lights. Any issues, don't hesitate to call us.
Arrived on time as described
Arrived on time as described, great customer service on the phone!
19 lutego 2026
Opinia niezależna
Odpowiedź od ghedirect.co.uk
Thanks Erannan, our customer service is the best! Its always much easier to talk to someone on the phone we feel.
Fantastic communication.
Value for money, great product. Very prompt delivery with great communication.
17 lutego 2026
Opinia niezależna
Odpowiedź od ghedirect.co.uk
Thanks so much for the 5 stars Sarah, we appreciate you taking the time to leave us great feedback.
Purchase was of very good quality and…
Purchase was of very good quality and the delivery was on time and as expected.
Would highly recommend.
18 lutego 2026
Opinia niezależna
Odpowiedź od ghedirect.co.uk
Thanks for the 5 stars, glad to hear everything was as expected.
Great communication from customer…
Great communication from customer service welcoming as I'm a new shopper. I was happy with the price and super fast delivery.. A++++
12 lutego 2026
Opinia niezależna
Odpowiedź od ghedirect.co.uk
Thanks so much Teresa, we appreciate you taking the time to leave feedback.
ORCHID POTS
FOUND A VARIETY OF ORCHID POTS AT A REASONABLE PRICE ( THEY ARE EXPENSIVE IN GARDEN CENTRES ) AND HAD I BEEN IN WOULD HAVE GOT THEM THE VERY NEXT DAY. THEY DELIVERED THE NEXT WORKING DAY AFTER AND I AM VERY PLEASED WITH THE QUALITY AND SERVICE. I CAN HIGHLY RECOMMEND
16 lutego 2026
Opinia niezależna
Odpowiedź od ghedirect.co.uk
Thanks so much for the review - don't forget we have a range of orchid feeds and compost should you need anymore.
Great product and arrived within 24…
Great product and arrived within 24 hours of ordering.
13 lutego 2026
Opinia niezależna
Odpowiedź od ghedirect.co.uk
Now that's what I call service Anne! Thanks for the 5 stars, we appreciate it.
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