Really impressed with this company. Friendly and informative customer service on the phone. Air circulator fan in stock. Easy to order online. Next day delivery is an amazing service. Product arrived... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
If this company was running the country we would be a world leader again! Shocked /delighted that my Sunday night order was here by Tuesday lunchtime Well packaged but there was a small amount of... Zobacz więcej
First time using GHE Direct. I purchased the hailea HC 500a chiller, had slight damage to the unit. Not GHE's fault, it was a manufacturer fault. Wow, what a company. Spoke to Andy and T... Zobacz więcej
From order to delivery the process was quick and seemless. Price point was unbeatable on the product i purchased, a Hailea HC500 chiller. And over all very happy with the service and product
Informacje dotyczące firmy
Napisane przez firmę
Long established family run business (est 2000) selling only the best horticultural products in the UK. With specialist hydroponic, gardening and ventilation departments we have the experience to provide solutions across many industries. Our exceptional customer service means we stand out head and shoulders above our competitors, both in store and online, ensuring our customers get the best advice and experience. GHEDirect has worked with many large and small scale horticultural projects across the globe including a government reforestation programme and the set up of large scale nurseries in Borneo as well as being a preferred supplier to the top Universities in the UK.
Dane kontaktowe
Zjednoczone Królestwo
- ghedirect.co.uk
4,9
Doskonała
685 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great prices and next day delivery
Great prices and next day delivery. Would highly recommend.
2 grudnia 2025
Opinia niezależna
Odpowiedź od ghedirect.co.uk
Thanks Nicola for the 5 stars, we appreciate you :)
Another excellent online order
Another excellent online order from ghe started using this company last year have placed several orders since great online shop to deal with fast delivery and great customer service
28 listopada 2025
Opinia niezależna
Odpowiedź od ghedirect.co.uk
Thanks so much James for your continued support, we really do appreciate it.
What a great run company
What a great run company
Great products, value for you money. Speedy delivery. Enough said. 10/10
28 listopada 2025
Opinia niezależna
Odpowiedź od ghedirect.co.uk
Thanks so much Paul......we have great customers too!
Haven’t yet received my ordered items…
Haven’t yet received my ordered items though they were expected yesterday, message said they were delayed. Thought they would come today but no information. Tried ringing APC at 3.15. No response ? Finished for the weekend.
Have waited in 2 days. Have no
Idea whether they will come over the weekend.
Cannot comment on the firm
I ordered from or the items but I would prefer if they could find a better delivery service. I know it’s near Christmas and it’s busy, I just need up to date information
Have to report that I did get a notification of delivery and they arrived within that time slot by a very pleasant driver. Haven’t opened the packages as they are a Christmas present. So alls well!
Had a response from the firm too. Many thanks for that. Much appreciated. Best wishes.
28 listopada 2025
Opinia niezależna
Odpowiedź od ghedirect.co.uk
HI Mrs Johnson, my apologies for the delay on your delivery. I have had a look into this case and can see that you were notified originally on the expected day of delivery (Thursday) that your order had been delayed. I can see from their notification that they had said they would notify you again when they could resolve the issue in delay and provide a new delivery date and time. I like you, were disappointed to see they had not resolved the issue the next day, however you were notified the following day (Saturday) that it would go out for delivery, and it was delivered before lunch that day.
This is an unfortunate issue, and whilst all delivery companies aim to deliver 100% of the time as promised, there can always be factors that disrupt this. Please always contact us direct if you have an issue with the delivery and our amazing customer service team will go above and beyond to keep you in the loop and resolve for you.
A great company and as an inexperienced gardener very helpful.
The helpfulnes and friendly approach of the staff.
24 listopada 2025
Opinia niezależna
Odpowiedź od ghedirect.co.uk
thanks so much for the review :)
Odpowiedź od ghedirect.co.uk
Thanks for the 5 stars
Very reasonable customer service
Very reasonable customer service. Good delivery set up. Products as ordered. An easy company to do business with.
24 listopada 2025
Opinia niezależna
Odpowiedź od ghedirect.co.uk
Thanks so much for your order Paul and the 5 star review!
Best online grow shop.
Never had any problems using this company.
Great prices.
Very helpful customer service and next day delivery.
100% recommended.
19 listopada 2025
Opinia niezależna
Odpowiedź od ghedirect.co.uk
Thanks so much Darren for the feedback, we appreciate you.
Brilliant
Brilliant, from ordering to receiving, and the product is now working nicely in the greenhouse. I am delighted with the whole process.
20 listopada 2025
Opinia niezależna
Odpowiedź od ghedirect.co.uk
Thanks so much Karen for leaving us a 5 star review, we appreciate it.
Great service!
I have used this company twice now and they have been extremely helpful. Orders arrived within a few days, customer service first class. Will definitely be using again and would highly recommend to others.
18 listopada 2025
Opinia niezależna
Odpowiedź od ghedirect.co.uk
Thanks so much for this feedback Julie, we look forward to serving you again soon.
Great product and fast service!
15 listopada 2025
Opinia niezależna
Odpowiedź od ghedirect.co.uk
Thanks for the 5 stars Vera :)
Delivery and customer service
Have not used the propagator yet, but excellent fast delivery.
14 listopada 2025
Opinia niezależna
Odpowiedź od ghedirect.co.uk
So glad to hear delivery was nice and quick, just as we expect it!. Thanks for the 5 stars.
Very good very wuick
As described , good quality deep trays and arrived in a flash
12 listopada 2025
Opinia niezależna
Odpowiedź od ghedirect.co.uk
Thanks for the 5 stars Colin, glad to hear the trays are as you expected.
Amazing service
Amazing service. Ordered an electric propagator which arrived next day. Unfortunately the lid had a crack, called Helen she straight away sorted it out and lid arrive 2 days later. Talking about speedy Service and Helen just an amazing customer support, polite and just sorted everything out. Keep up the good work Helen you are just a BIG STAR :-)
12 listopada 2025
Opinia niezależna
Odpowiedź od ghedirect.co.uk
Thanks so much for this review, I have passed on your comments to Helen, you are right, she is a STAR!
Terrific service from the man that…
Terrific service from the man that answered my call (didn’t catch his name) and a very thorough email from Helen explaining everything about my order and delivery. Top quality customer service from start to finish
14 listopada 2025
Opinia niezależna
Odpowiedź od ghedirect.co.uk
Thanks Oliver, I will pass your feedback on to the lads in the shop, they will all claim it was them!
Prompt attention
Contacted the firm about a product I wished to buy. Received a very prompt, helpful response and proceeded to order the item which was dispatched the same day and I received the goods next day. Excellent
6 listopada 2025
Opinia niezależna
Odpowiedź od ghedirect.co.uk
Thanks so much for your review - this is our forte, great knowledge, great delivery service :)
Recommend
Recommend
Wide range of garden and greenhouse products in stock at good prices.
Shipping was next day and Helen and customer services were super nice and very helpful. Thanks
17 października 2025
Opinia niezależna
Odpowiedź od ghedirect.co.uk
Thanks so much Paul for the 5 stars, I will pass on your feedback to Helen and the team. Lovely feedback makes their day.
Speedy delivery good communication
Speedy delivery good communication
4 listopada 2025
Opinia niezależna
Odpowiedź od ghedirect.co.uk
Thanks for the feedback Mark, we appreciate it.
I bought some square plant pot trays
I bought some square plant pot trays, they are an excellent product, service and delivery, just what I needed and I am delighted with them.
31 października 2025
Opinia niezależna
Odpowiedź od ghedirect.co.uk
So glad to hear they are just what you needed, happy gardening!
Had a problem with what i ordered …
Had a problem with what i ordered sorted out straight away on phone delivered next day just excellent bent over backwards to help so friendly . Im not a robot
30 października 2025
Opinia niezależna
Odpowiedź od ghedirect.co.uk
Thanks so much for the review Mark, customer service is of the upmost importance to us, providing 'old fashioned' service to an online site.
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Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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