Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

My experience with RentCheck has been very positive. The platform makes inspections much easier to manage. I would especially like to recognize the Human Agents team, specially Tanajah, who has been... Zobacz więcej

Oceniono na 1 z 5

RentCheck takes more than an hour to complete in addition to any extra time to charge your phone if you haven’t planned ahead. If you met with a real person to check out of your apartment instead... Zobacz więcej

Oceniono na 5 z 5

Rentcheck has made managing my move ins and move outs SO much more uniform and transparent! The inspection features they provide are much more detailed and usable than the AppFolio included inspectio... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The RentCheck team has been extremally helpful during our onboarding, and even before we decided to go with them. All our questions were answered thoroughly and quickly, and they kept us up to date wh... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Utrzymanie nieruchomości

Napisane przez firmę

Property management solution that helps property managers save time on inspections with resident-led inspections and time-efficient internal inspection processes.


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

158 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great Team!

I really appreciate the follow up and the quickness of responses to any and all questions. Very friendly and knowledgeable staff. Great work!

27 kwietnia 2023
Opinia niezależna
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Odpowiedź od RentCheck

Thanks so much for sharing PJ! Always happy to help.

Oceniono na 4 z 5

The support team is extremely…

The support team is extremely responsive and accommodating where they can. I made a suggestion and within minutes it was implemented for me. They are always quick to respond and happy to help. Brett and jack is also my favorite representative. They are always quick to respond and very helpful.

20 kwietnia 2023
Opinia niezależna
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Odpowiedź od RentCheck

Thank you so much for sharing Katina!

Oceniono na 2 z 5

No Concern for the Renter

The app doesn’t seem concerned for the renter’s privacy. you “may or may not share my location information?” So you know when i’m not home, have pics of my doors and locks and the approach to my home.
I tried your help page first but it only takes me to articles on how to increase inspection times and how to pester your tenants with emails.

13 kwietnia 2023
Opinia niezależna
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Odpowiedź od RentCheck

Hi Kirk,

Thank you so much for sharing your experience and feedback. RentCheck's mission is to make the renting experience fair and transparent by removing bias from the inspection process. Renter experience is as important to our team as property managers'.

To ensure photos taken during an inspection are current, RentCheck geotags and timestamps the files. That way the inspection is properly timestamped, and can’t be doctored in any way. This also helps with keeping the final report consistent and organized.

I confirmed with our development team that our mobile app doesn’t request or use location beyond the geotagging we get from the pictures themselves, which will match with the inspection address. We are not using any additional geolocation data from the mobile app. Inspections are available to view by your property management company and owners of the property.

While our Help Center is full of articles, they might not answer all your questions. We have a dedicated support chat for residents and property managers to assist in real-time with inspections. Our intended resident experience is for time spent in RentCheck to be productive and beneficial to both renters and property managers.

Please let me know if you have any questions about all this!

Live long and prosper 🖖

- The RentCheck Team

Oceniono na 4 z 5

It was a very nice app that every…

It was a very nice app that every Property Manager would want to use. It's very handy as well. It is normal to experience tech issues but the great thing is that they have a very accommodating and helpful customer service people who are ready to be of any assistance, especially, Jack. Thanks!

11 kwietnia 2023
Opinia niezależna
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Odpowiedź od RentCheck

Hi Kaye, thank you so much for sharing. We appreciate your time and patience while we make RentCheck the best experience possible, and hope to earn that fifth star from you in the near future!

Oceniono na 5 z 5

Well-thought-out app, detailed questions

Doing inspection of an apartment as a renter, i like how inspection process in RentCheck app is broken down by areas/rooms, with instructions what to look for and how to take photos; that did not have to complete it all at once (progress is saved).

Had an issue with completed report PDF causing app to crash - contacting support, an CSR (Emmy) replied within minutes and gave me link to download the report - amazing!

2 kwietnia 2023
Opinia niezależna
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Odpowiedź od RentCheck

Thanks so much for sharing! Resident experience is equally important to us as property manager's so this is especially helpful to our team to know you're enjoying using the app.

Oceniono na 5 z 5

Issues resolved quickly / Suggestion added within minutes!

The support team is extremely responsive and accommodating where they can. I made a suggestion and within minutes it was implemented for me. Although it is somewhat of a work around it will suit our needs until it is fully integrated into the program. Many thanks for the quick response Jack!

3 kwietnia 2023
Opinia niezależna
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Odpowiedź od RentCheck

Thanks so much for sharing, John-Michael! It's been a pleasure helping you get everything set up to your liking and we can't wait to provide even more tools and features for your process.

Oceniono na 5 z 5

Great Staff!

I love the crew here. They are always quick to respond and happy to help. They have helped me incredibly with using their app and are always open to suggestions.

7 marca 2023
Opinia niezależna
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Odpowiedź od RentCheck

Thanks so much Jeremy! We're incredibly grateful for all your feedback and suggestions.

Oceniono na 5 z 5

Awesome service!!

Provided me with the support I needed and did it quickly and efficiently

21 marca 2023
Opinia niezależna
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Odpowiedź od RentCheck

Thanks so much for sharing Ed!

Oceniono na 5 z 5

Definitely recommend it

Staffs are very friendly. They respond to all my questions and requests promptly. Our clients(owners) love their reports.

13 marca 2023
Opinia niezależna
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Odpowiedź od RentCheck

Thank you for sharing Iris! We're always happy to help, and we're glad to hear your clients are a fan of our reporting.

Oceniono na 5 z 5

Great product! Great service! 10/10!!!

Great product! This method of Tenant-led, contactless inspections is saving my company a MASSIVE amount of time while still keeping up to date with any property issues and helps reduce contact between my staff and Tenants. The people at RentCheck have gone above and beyond with helping me incorporate these inspections and also listening to my feedback.

13 marca 2023
Opinia niezależna
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Odpowiedź od RentCheck

Thanks so much for sharing Brenden! We're happy to help make RentCheck work as best it can for your needs.

Oceniono na 5 z 5

Rent Check Inspection process was awesome

The inspection process was awesome! It was clearly outlined in a straightforward, easy-to-use, step-by-step app (Rent Check).

As a disabled amputee, I appreciate that I was allowed an extension of time for completion of my inspection; mostly done in my wheelchair, & it was seamless.

Lindsey was patient, informative, & made herself available to me to answer any questions during the entire process.

Thank You ACCPM for providing me with the Excellent Customer Service I have come to appreciate.

Elma L. Pierce

9 marca 2023
Opinia niezależna
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Odpowiedź od RentCheck

Thank you so much for sharing Elma! Your experience as a resident is extremely important to our team and we're glad you found the process simple and straightforward.

Oceniono na 5 z 5

Our office is very new (one day lol) to…

Our office is very new (one day lol) to RentCheck and I needed to ask a question. So I used the chat button which says someone gets back to you within 20 min and was totally surprised and elated that someone answered right away! LOVE IT!! Jack was so helpful in answering my questions and setting up buildings and inspections! Thanks so much and really excited to try our first team inspection today!

28 lutego 2023
Opinia niezależna
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Odpowiedź od RentCheck

Thank you so much for sharing Robin! We can't wait to see how you use RentCheck to make you and your team's jobs easier.

Oceniono na 5 z 5

They were able to retrieve a inspection…

They were able to retrieve a inspection that had been deleted and saved the agent hours of having to go back and redo.

27 lutego 2023
Opinia niezależna
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Odpowiedź od RentCheck

We're happy to save you time and make sure you're having the best experience possible. The Hover Girl team is always a pleasure to work with!

Oceniono na 5 z 5

The team is always fantastic to deal…

The team is always fantastic to deal with! We've been with RentCheck for a couple of years now. I like the growth and changes. They really listen to the property managers... we are the ones in the field and know what we need and like. The Flash report option is awesome feature. I like the several options of the reports and the dashboard is a really nice addition.

23 lutego 2023
Opinia niezależna
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Odpowiedź od RentCheck

Thank you so much for sharing Eileen! We take pride in making RentCheck a great experience for everyone 💖

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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