Misrepresentation
Thought I was ordering from the manufacturer but it turns out that MVF misrepresents their relationship and charges more for the same product and doesn't honor the same refund policy or 90-day guarantee. They also charge shipping and then want you to pay additional overseas shipping to return. I was duped and thought I was working with PurePod, whose website I went to and confirmed guarantee and refund policy, and then ordered 5 pure pods. I didn't realize until after that I was working with a middleman. I tried to cancel the order within minutes but no response and then it was too late. Two of the units stopped working within 3 uses and heated to very hot when charging. MVF Brands is a total scam.








