getonwardticket.com Recenzje 

79
Wynik TrustScore: 4.5 na 5

4,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Best Support Team!!! They respond within minutes. I would often book their tickets when already at the Gate or getting pulled out the line and not having a return flight. This has saved me so much mon... Zobacz więcej

Oceniono na 5 z 5

The service was fantastic, a friend mentioned and I had to purchase at the Philippines airlines desk as they wouldn’t give me a boarding pass unless i had a forward ticket. In Less than 5 minutes an... Zobacz więcej

Oceniono na 5 z 5

A legitimate company and would use again when needed. We ordered flights for last-minute use, but it didn't come on time due to their office being closed. They refunded our money instantly.... Zobacz więcej

Oceniono na 5 z 5

Tried to do a visa extension and already had an outward bound ticket from this company to fool the Indonesian government but because the flight was in the day if the expired visa they would reject my... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

79 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(79)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 35

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

This company is a scam

This company is a scam. They never gave me my ticket and I did not get my visa.

4 stycznia 2025
Opinia niezależna
Logo getonwardticket.com

Odpowiedź od getonwardticket.com

Hello Chantelle,

We delivered your booking.

We can see in our records that you didn't open our email which suggests that the email landed in your spams.

Unfortunately that is not in our control, this doesn't mean that our company is a scam.

Sorry for the inconvenience.

Oceniono na 5 z 5

Was put on the spot at Manila airport…

Was put on the spot at Manila airport for an onward ticket from Thailand and these guys came through in a matter of minutes. Really impressed as this was my first time needing a service as a matter of urgency. Good job.👍😀🎅🏻

17 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

I am pleased with the swiftness of…

I am pleased with the swiftness of service delivery by Getonwardticket. I initiated a request and got my onward ticket within the next 5 minutes. I later realized I had made an error on the travel dates and reached out to helpdesk for assistance. I was prepared to pay a penalty for the resolution but not only did they resolve my booking within the shortest waiting time but I also did not have to pay any extra fees.

For all my onward tickets for visa, my family and I will use Getonwardticket and the booking can also be cross referenced on the airline's site.

13 października 2024
Opinia niezależna
Oceniono na 5 z 5

Perfect and quick just before boarding

Perfect - thought I’d be able to book a visa run flight once in Indonesia but Qatar already wanted to see one in Berlin before boarding. Booked within 2 mins and to my surprise went through perfectly fine. The guy at the counter just said “hm Batik, haven’t heard of this Airline before” 😅

7 października 2024
Opinia niezależna
Oceniono na 1 z 5

DO NOT RECOMMEND!

DO NOT RECOMMEND!

We couldnt verify our booking on the airline's website and customer support hasn't answered so far (wrote 2 e-mails yesterday during their office hours).

We are about to board our plane and thus have to use a different comoany now!

We desperately hope to hear back and get at least a refund!

3 sierpnia 2024
Opinia niezależna
Logo getonwardticket.com

Odpowiedź od getonwardticket.com

Hello Katharina,

Unfortunately, that was not during our office hours, we operate on Bangkok timezone.

We instantly refunded your payment as soon as we saw your request.

Best.
GetOnwardTicket Team.

Oceniono na 5 z 5

Legit company with great service.

Legit company with great service.
At first they gave me a ticket that did not show up on the airline website. I emailed about it, and very quickly I got a new ticket that did work. Passed through migration easily.

1 grudnia 2023
Opinia niezależna
Oceniono na 4 z 5

Booking not valid after 2 hours - Fixed immediately, Great costumer service.

I made a booking reservation for a flight 2 hours ago because I have a visa appointment and I see the reservation is not available anymore at the airline website!
It is promised that the reservation is valid for 2 days minimum and it lasted less than 2 hours!
Seeing the reviews I thought I might give a chance I book through here but this is not fair!
I want to get this fixed before my appointment or get a refund!

UPDATE 19/10/2023: Right after writing this review, I sent an email to their costumer support explaining my complain about the validity of the first ticket. I got an answer from their costumer support agent, Reed, the next day early in the morning with a new ticket with 2-day validity guaranteed, a refund for the first ticket that i will get in a few days back in my account, and I got offered the next booking for free. I can say I was very satisfied with the way they treat their costumers when there is a problem with the booking.
Till today, the second ticket sent is still valid, I could show it during my visa interview and got approved.
I will continue to use their services in the future!

17 października 2023
Opinia niezależna
Oceniono na 5 z 5

I had a fantastic experience with…

I had a fantastic experience with getonwardticket.com. The process of purchasing a reserve ticket was incredibly fast and easy. Their website was user-friendly and intuitive, allowing me to quickly select and secure my ticket without any hassle. Moreover, I was thoroughly impressed with their customer service. They were prompt, attentive, and went above and beyond to address my inquiries and ensure a smooth transaction. Overall, I highly recommend getonwardticket.com for their efficiency and excellent customer support.

15 października 2023
Opinia niezależna
Oceniono na 5 z 5

I had a last minute request

I had a last minute request, on a Saturday night, to get a return from Colombia, for a 7am Sunday flight.
Reed got my ticket handled in 10 minutes, and when I had an issue with the carrier, he rebooked me immediately with no extra charge.
I went to the airport, showed them my return ticket, and now I am in Colombia.
If I had to do this myself, I would have had to buy the ticket, land in Colombia then cancel the ticket and wait for a refund on my debit card for money I need here.
This is an amazing service with great after-hours customer service, thanks Reed!

2 września 2023
Opinia niezależna
Logo getonwardticket.com

Odpowiedź od getonwardticket.com

Thank you so much for your honest and heartwarming review Stephen! We try our best to over-deliver.

Oceniono na 1 z 5

Issues fake dummy ticket

Issues fake dummy ticket. PNR cannot be verified on the airline's website. Customer support number does not exist

1 września 2023
Logo getonwardticket.com

Odpowiedź od getonwardticket.com

Hello Somrita,

Thank you for your feedback. We understand your concerns and would like to clarify our process. Our bookings are verified, but occasionally, some airlines restrict online verification for customers.
To address this, we offer email support to deliver a new, manually verified booking when needed.

We noted your refund request and promptly processed it. We regret that this experience led to your 1-star review and the impression of a "fake dummy ticket." Our goal is always to provide reliable and transparent service. We would appreciate the opportunity to rectify this situation and regain your trust.

Best,

Reed - GetOnwardTicket team.

Oceniono na 1 z 5

Ticket did not arrive for a long time

Ticket did not arrive for a long time. Useless for my needs. No refund offered, even though it could not be used.

12 czerwca 2023
Opinia niezależna
Logo getonwardticket.com

Odpowiedź od getonwardticket.com

Hi David,

We've just become aware of the delay and inconvenience you experienced with your booking from June 11. I want to offer my personal apologies; we had a migration in our email system around the time you reached out, and your message was, regrettably, overlooked.

I understand how frustrating this must have been, especially considering the time-sensitive nature of onward tickets. To make it right, we've gone ahead and issued a full refund to you today, October 16.

We're committed to improving our system and processes to ensure that such an issue doesn't happen in the future. Thank you for your patience, and we're deeply sorry for any inconvenience this has caused you.

Warm regards,
Reed.

Oceniono na 2 z 5

Money Wasting and Unreliable Service

A Disappointing Experience with GetOnwardTicket.com

I recently used GetOnwardTicket.com for obtaining an onward flight ticket for visa purposes, and my encounter with their service was deeply unsatisfactory.

After making the payment, I received a confirmation email promising delivery of the ticket within 24 hours. However, I was only provided with a two-hour booking, which was of no use for my travel needs. I promptly contacted their customer support, expressing my dissatisfaction and requesting either the correct ticket or a refund.

To my disappointment, GetOnwardTicket.com displayed a lack of responsiveness and failed to address my concerns in a timely manner. Despite my repeated attempts to contact them, including a refund request, they remained unresponsive.

I strongly caution against using GetOnwardTicket.com for any travel-related services due to their unreliable nature and poor customer support. It appears that they make enticing promises but do not deliver on their commitments. Additionally, the lack of effective communication and disregard for customer satisfaction is deeply concerning.

Update: I am pleased to share that GetOnwardTicket.com has issued a refund for my booking after a month. While this resolution does help alleviate some of my concerns, I still believe it is important to highlight the challenges I faced during the process.

27 czerwca 2023
Logo getonwardticket.com

Odpowiedź od getonwardticket.com


Hello Burak,

Really sorry about the mix-up with your ticket and the slow response. We're working on making things faster and more reliable. Glad to hear you got your refund, and we appreciate your honesty. It helps us get better.

Best,

Reed - GetOnwardTicket team.

Oceniono na 5 z 5

Prompt, excellent customer service

To be honest, I had a bit of an issue when trying to book my ticket with them. This was mostly due to me doing it at the very last minute in the middle of the night. However, as soon as customer service woke up the next morning, they handled my issue promptly, and even went above and beyond what I was expecting. Fantastic customer service.

6 lipca 2023
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej