Had really amazing support from Harlyn (but of course, the entire customer support team in general!). The team always takes the initiative and actively helps me manage my care, which is doubly help... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Mindful has given me peace of mind and convenience for the several years. The medical providers are top notch and are compassionate listeners. The support team personnel are timely with their help a... Zobacz więcej
Reakcja na opinię
I really appreciate the customer service! Dealing with pharmacies is very stressful but it's nice to know whenever I need support, the customer service at Mindful is always there to help. With my most... Zobacz więcej
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So far, Mindful has been great, especially their support team. I have been using Mindful for almost 3 years now and have only had a couple of issues, which their support team helped right away in reso... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Fast, Convenient, and Expert Mental Health Services. Get professional care from the comfort of your home, anytime you need it.
Dane kontaktowe
Stany Zjednoczone
- getmindfulhealth.com
4,7
Doskonała
348 recenzji
Odpowiada na 95% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
My experience with Mindful Health has…
My experience with Mindful Health has been excellent from start to finish. I met with a practitioner on Monday, and she was incredibly easy to talk with — the kind of conversation that puts you at ease right away. The follow-up afterward has been just as impressive. Anytime I've had a question, the team has made everything super user-friendly and quick to resolve. They even went the extra mile by calling my pharmacy to check on a prescription and then following up with me directly to let me know it was ready — something I never even asked them to do. That kind of above-and-beyond service is rare these days, and I genuinely appreciate it. Highly recommend.
12 maja 2026
Opinia niezależna
Odpowiedź od Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Good customer service
Good customer service, they’re quick to resolve any issues. Michael sorted out a miscommunication with my pharmacy and I was able to quickly get my medication.
11 maja 2026
Opinia niezależna
Odpowiedź od Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Hope was incredibly helpful!
Hope was incredibly helpful in resolving my issue.
11 maja 2026
Opinia niezależna
Odpowiedź od Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
They are amazing
They are amazing, they helped Micka helped me a lot and the Dr. Shelia, I have been going through a lot and they have made a big difference in my life. In life you have to keep trying, never give up.
8 maja 2026
Opinia niezależna
Odpowiedź od Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Customer support is great
Lin is great! Very helpful. Great customer support
6 maja 2026
Opinia niezależna
Odpowiedź od Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Odpowiedź od Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
I’ve had to deal with lots of customer…
I’ve had to deal with lots of customer service people today, and I will say without a doubt that my experience with mindful has been the best experience of them all. The wait time was short there was no AI to have to fumble through. The agent was pleasant. Understood my request and executed it flawlessly. I appreciate this more than I then I can express in a this Message. Dealing with customer service as of late has become one of the most nightmarish experiences and I am thankful that this was easy and fast and I am thankful to your customer service agents!
6 maja 2026
Opinia niezależna
Odpowiedź od Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Odpowiedź od Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Mindful is an excellent provider for ADHD Mamagement
Mindful is an excellent provider for people with ADHD. The customer service is easily reachable by both phone and email. If ever there is an issue with prescription processing Done/Mindful replies straight away, in less than 24 hours. Being able to seamlessly contact your physician to verify any queries that may arise is their strong suit.
In addition, the doctors are excellent. I’ve seen the same physician consistently, he is funny and kind.
The best bit is the online interface, using Zoom for appointments as opposed to having to go to the doctor every 3 weeks to refill my prescription has been life changing.
Appointment scheduling, physician contact information, and medication records are so clear and organized because of this handy interface. I highly recommend Mindful/Done to anyone who wants to easily manage their ADHD.
6 maja 2026
Opinia niezależna
Odpowiedź od Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
The Mindful team and and providers
The Mindful team and providers have been very caring, helpful and supportive, always addressing concerns when help is needed thank you
5 maja 2026
Opinia niezależna
Odpowiedź od Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Michael was super helpful with my…
Michael was super helpful with my customer support concern. He resolved in a matter of hours of me submitting an inquiry. Wish every company had a michael available!
5 maja 2026
Opinia niezależna
Odpowiedź od Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Friendly and Helpful Customer Service 5 Stars!
I called customer service because I wanted assistance switching new providers. Allen expertly helped me do so and scheduled me for the first available appointment. He was very helpful and empathetic to my situation and reminds me why Mindful Health is a wonderful solution for me. Thank you, Allen. You are a customer service rockstar!
5 maja 2026
Opinia niezależna
Odpowiedź od Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Easy to work with
4 maja 2026
Opinia niezależna
Odpowiedź od Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Mark has been one of the easiest people…
Mark has been one of the easiest people to talk to not only when speaking to this company but with a lot of customer support I’ve dealt seen (and I’ve been there) 10/10 needs a raise. Probably would’ve left and gone somewhere else if it wasn’t for him. I work in data analytics, you’ll see what I mean,
4 maja 2026
Opinia niezależna
Odpowiedź od Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Response time and customer service was…
Response time and customer service was really good.
3 kwietnia 2026
Opinia niezależna
Odpowiedź od Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
I honestly had faith in them.
I was exited to get an appointment scheduled for that day. I’m in the middle of switching doctors and needed a refill. I made the appointment and they immediately charged me. I received a text message saying my appt scheduled for that day was changed to the following day. Ok I can deal. The following day I received a message saying my appointment was changed to MAY 8! That’s a more than a week!
Iv already had someone help me with my “urgent” need. This company stole my money.
28 kwietnia 2026
Opinia niezależna
Odpowiedź od Mindful
Hello,
We take your feedback seriously and are concerned to hear that your experience did not meet our standards for care. To address this properly, we have conducted an internal audit of our records but are unable to find a patient profile matching your description or the name provided here.
To help us investigate and resolve this for you, we kindly request the following:
Verify your details: Please respond to the formal Trustpilot Request for Information we sent you. This allows us to securely identify your record while protecting your privacy.
Speak with us directly: Once we have verified your identity, we would like to speak with you. You may also schedule a direct call with our Patient Care Coordinator here: (https://getmindfulhealth.as.me/schedule.php).
To help us provide the most thorough follow-up possible, we would love to learn a bit more about your visit. Providing these details is the first step in allowing us to personally look into your concerns and find a positive resolution together. We’re here and ready to help as soon as we hear from you!
This a very convenient and…
This a very convenient and straightforward way to discuss and manage a program with your doctor. I appreciate the most the follow ups from an administrative stand point where I always feel I am doing things the right way and I am not messing anything up. I high recommend this service if you are looking for a easy convenient way to meet with medical professionals and maintain a good health plan.
23 kwietnia 2026
Opinia niezależna
Odpowiedź od Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
From start to finish mindful was on the…
From start to finish mindful was on the ball. Very happy.
Mark and Lucy were amazing
There is an adderall shortage in NY. Mark went as far to call the pharmacies in the area and found me a prescription. I was truly blown away by his work
Thanks again
1 kwietnia 2026
Opinia niezależna
Odpowiedź od Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Customer service was very good
Customer service was very good , had too switch pharmacy cause of low/no stock of medication . Just had to wait a couple days an everything worked out .
1 maja 2026
Opinia niezależna
Odpowiedź od Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
The customer support is awesome
The customer support is is very caring and responsive to the patient. The doctors are well informed and provide very safe treatment plans. I've had a good experience with having adjustments to my treatment plan to receive the level of care I need.
13 kwietnia 2026
Opinia niezależna
Odpowiedź od Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
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