Your product is taking good care of my…
Your product is taking good care of my health and if my health is great thats mean my work, family, and gym will be great too
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Your product is taking good care of my health and if my health is great thats mean my work, family, and gym will be great too
I think the dosage is overpriced, insufficient for the main purpose of electrolytes.
The Mango doesn't taste like Mangoes, more like Apricot.
More clarity on ingredients is required as "natural colours" source is unknown.
Good product but lacking being current in an involving market.
Great flavours, super refreshing, and perfect for staying hydrated on the go. Definitely recommend!
Great service and product
Been using humantra for more than 2.5 years now
For subscribers, I would keep the New or Special flavors at the same rate as the old ones. Needs to really feel like it’s a real perk to be loyal.
Fast delivery, amazing and very tasty product that will boost you and keep you hydrated 💧✨️
Love everything about HUMANTRA. The daily decision of which mood I am in and thus deciding the matching flavor. The positive results of a daily dose. When interactions are required, the team are fast and friendly and always find an amicable solution.
The help team was amazing, and we resolved the issue within 1 business day
The flavours are amazing and was better than expected.
Speedy delivery service.
Packaging is neat, cared for, no damage to the boxes when it arrived.
Water bottle was sent as promised.
Product quality is worth it!
Some advertised products weren’t available to select for the starter pack, but we’ll order them dor the next round.
Again, exceeding expectations. My Humantra water bottle fell and broke. I wanted to buy a new one, but couldn’t find it available on the website, so I wrote an email asking about it. Straight way they’ve replied saying they would send a new one free of charge, as a recognition for being a long loyal customer.
That’s outstanding customer support!
I absolutely love humantra! Its become such an easy part of my daily routine and I find myself reaching for it instead of other drinks now. Tastes great, super convenient and definitely one of my favourite I’ve tried!
Humantra’s customer service is great in general. This time they took longer than usual to get back to me so one star off. They did apologise though. Although my request was not granted (I requested one of their straw and stirrer gift pouches and they said they will not be able to send me one), I love the products. If the gift set was available for purchase, I would have bought it.
My digital and social feeds are filled with ads for Humantra. When I clicked through to buy the new flavour, I was presented with a screen saying “Sign up for 25% off” in very large font. The qualification that this was “25% off your subscription offer” appeared in much smaller text, which I personally missed. I only noticed it when I went back to check why I wasn't seeing the discount I expected.
Secondly, when I selected my product, the subscription option with recurring payments was pre-selected rather than a single purchase.
I really dislike this approach. In my view, a single purchase should be the default, with customers then given a clear choice to switch to a subscription if they want the additional saving.
I think the subscription and recurring-payment element should be much more prominent throughout the purchase process. As a customer, I found the current presentation potentially misleading and it has left a very bad taste in my mouth.
There is also an AED 20 delivery charge when buying directly from the Humantra website. By comparison, when I buy Humantra through Deliveroo, there is no delivery charge beyond the AED 3 service charge. However, the new flavours aren't available there and can only be purchased directly from the brand website. So to try the new flavours, I have to buy directly, pay the additional delivery charge, and navigate a purchase journey where the subscription option is pre-selected.
I've been a regular Humantra customer, but this experience has made me decide not to purchase from the company again.
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.