DO NOT PURCHASE FROM GENTSURE
A shame i couldnt use 0 - what a bunch of crooks. Product is poor and so requested refund - was told to send items back so did. I have been waiting now since 11th May for refund with all the excuses under the sun - our bank wont process the refund being one - but the end result is that I do not have the product, am out of pocket for return postage and have lost £27 for original purchase. A complete rip off by a totally unrelaible company. DO NOT PURCHASE.
Update - thought I would include some of the comments received!!
1) At this stage, the delay appears to be with the payment provider. However, please be assured that I am not simply leaving the matter there. I am actively working with the payment provider and doing
everything I can to help resolve the situation and ensure the refund reaches your account as soon as possible
2) Unfortunately, we are currently experiencing an issue with our banking/payment provider, which is affecting the completion of some refund transactions. While the refund has already been issued from our end, the provider's processing delay is preventing the funds from being reflected in customers' accounts as quickly as expected
3) Please rest assured that your refund has already been initiated from our side, and there can sometimes be a short delay while it is processed by your original payment provider before it appears in your account.
There are more but this gives a flavour of what a bunch of crooks this scam company is.
IF YOU PURCHASE GOODS FROM THIS COMPANY, BE PREPARED TO THROW YOUR MONEY AWAY! RUBBISH PRODUCT AND NO CHANCE OF GETTING MONEY BACK








