According to the company's website when I first placed my order (GW2415), it was supposed to be delivered by yesterday, 6/24/26. I've been ordering from this company for over a year because they... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Took very long to get mailed out and didn’t get mailed until AFTER I finally reached out to the company, almost a month after purchase. When it arrived, the hair itself was very thin, and nothing like... Zobacz więcej
Listen with so much scammers out there you don’t want to take the chance , I have been shopping with genius wigs for two years now and the communication is great the wigs are even better , I really lo... Zobacz więcej
Reakcja na opinię
If I could leave zero stars I would. I placed an order ORDER GW2097 to not recieve a response from them at all. I have messaged then on Instagram & sent 5 emails & no response. I will be refunded by... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
We sell high-end human hair wigs, hair extensions, closure and frontals at reasonable prices and good service quality. If you have any questions, please contact our official customer service: service@geniuswigs.com. You also can find us on social media platforms, IG @geniuswigsofficial; YTB @GeniusWigsOfficial
Dane kontaktowe
2391 Zanker Rd #350, San Jose, CA 95131, 95131, San Jose, Stany Zjednoczone
- service@geniuswigs.com
- geniuswigs.com
2,8
Średnia
34 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I really like them I m gonna wait to…
I really like them I m gonna wait to see how long they last 4 days going strong 💪
18 lutego 2024
Odpowiedź od Geniuswigs
Thank you for your supreme evaluation. It is our duty to provide quality products and services to every customer.
Bests,
GeniusWigs Service Team
I have ordered 4 HD crystal lace wig
They do not dissapoint!! I have ordered 4 HD crystal lace wigs from Genius within the last 2 years or so. All of them exceeded my expectation. The density has always been accurate. What you see listed on their site is exactly what you get! Although some are pricey, to me its worth it when you know quality is what you will get. I almost always use their pay in 4 plan making it more cost effective for me. I am not an influencer nor paid to write this review either. I think most important part of my experience is the customer service you receive. From timely responses to questions, to placing the order and they even follow up to make sure you received your shipment. I can recall one time getting a text response from Yoki at 12 am in response to me needing to place an expedited order!!
26 grudnia 2023
Odpowiedź od Geniuswigs
Thank you for trusting GeniusWigs! Our team is all in China and we still have customers who trust us and order wigs from us every year. We are all very impressed. Now in time the profit is very low we still insist to pass the good goods to customers.
Bests,
GeniusWigs Service Team
Odpowiedź od Geniuswigs
Thank you for your supreme evaluation. It is our duty to provide quality products and services to every customer.
Bests,
GeniusWigs Service Team
Purchase from Geniuswigs, It will make you brighter in every way.... lol...Seriously…
Geniuswigs has the best customer service. They have the best units. They care about their customers and they give you exactly what you are asking for. Great quality, Great prices/deals, Great business-ship, Great building customer-ship...... Now I feel like family because they prove to me I can trust them in every way with no lies about product, no false advertising from Geniuswigs only the Truth.....and no worries. I will keep purchasing From Geniuswigs and you should too if you want the Truth. I Love love love my purchase. Merry Christmas to Me
12 grudnia 2023
Odpowiedź od Geniuswigs
Thank you for your supreme evaluation. It is our duty to provide quality products and services to every customer.
Bests,
GeniusWigs Service Team
Amazing hair
Customer service was excellent, the communication with the vendor was great. I love the quality of the hair and the lace. 10/10 would recommend.
29 listopada 2023
Odpowiedź od Geniuswigs
Thank you for your supreme evaluation. It is our duty to provide quality products and services to every customer.
Bests,
GeniusWigs Service Team
Great wig and customer service
I was really happy with the wig and the customer service that I have experienced before I received the wig was phenomenal . Very nice experience so overall.
24 listopada 2023
Odpowiedź od Geniuswigs
Thank you for your supreme evaluation. It is our duty to provide quality products and services to every customer.
Bests,
GeniusWigs Service Team
I didn’t receive the correct wig…
31 października 2023
“I had an amazing experience with this…
“I had an amazing experience with this company. The customer service was outstanding, and the product was exactly what I was looking for.”
“I was so pleased with the service I received from this business. They went above and beyond to help me find the perfect item.”
“I was very impressed with the quality of the product I received. It was exactly what I was hoping for.”
Vicky especially was outstanding, she is the best. She gave me all the support and advice I needed. I love 💕😘 her to bits. This company should be grateful of having her as the part of the team. Her experience and service was perfectly excellent. She was accommodating and responsive to my questions.” thank you Vicky 💋❤️.
5 października 2023
Opinia niezależna
Odpowiedź od Geniuswigs
Dear Brenda,
Thank you for your supreme evaluation. It is our duty to provide quality hair products and services to every customer.
Bests,
Vicky
Best customer service ever
Best customer service ever. The seller was just amazing. I had a we’d and needed the hair asap the seller rushed my delivery
27 września 2023
Odpowiedź od Geniuswigs
Thank you for your supreme evaluation. It is our duty to provide quality products and services to every customer.
Best,
GeniusWigs
Odpowiedź od Geniuswigs
Thank you for your supreme evaluation. It is our duty to provide quality products and services to every customer.
Bests,
GeniusWigs Service Team
Glueless kinky straight pre plucked wig
I ordered a Glueless kinky straight pre plucked wig with kinky edges. It is very natural looking.
The medium cap is a little small for me. My head is on the cusp of medium and large. I should have ordered the large cap. The customer service person graciously offered to help me exchange it, although, I decided to keep it in the end. The edges on the wig blend in with my own effortlessly.
I am pleased with my purchase and I will order again very soon.
11 lipca 2023
Opinia niezależna
Odpowiedź od Geniuswigs
Hi Erica,
Thank you for sharing your honest experience with us.
These keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.
Bests,
Geniuswigs Support Team
Compré mi primera peluca en Genius y…
Compré mi primera peluca en Genius y estoy gratamente sorprendida por la calidad, el pelo es muy lindo, muy satisfecha con el tiempo de envío
9 czerwca 2023
Opinia niezależna
Odpowiedź od Geniuswigs
Gracias por compartir su experiencia honesta con nosotros.
Estamos muy contentos de escuchar eso con su pedido.
Todas las compras con GeniusWigs tienen calidad garantizada. Como siempre, puede comunicarse con nuestro equipo en support@uniwigs.com o por chat si tiene más preguntas o inquietudes.
Atentamente,
Soporte técnico de GeniusWigs
Besos y abrazos
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