Bodywork & paintwork perfect. Only spoilt by not vacuuming the deer hair from under bonnet. most people would prefer signs of accident removed. Also unnecessary tyre paint didn’t dry. Checked tyre pre... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Bodywork & paintwork perfect. Only spoilt by not vacuuming the deer hair from under bonnet. most people would prefer signs of accident removed. Also unnecessary tyre paint didn’t dry. Checked tyre pre... Zobacz więcej
Reakcja na opinię
Only giving 1 star because I can’t give zero. Awful experience with Gemini Accident Repair Centre Glasgow. I was sent to this place by esure. Avoid at all costs. Terrible attempt at a repair... Zobacz więcej
Pretty poor customer comms from hewd office. Very unhelpful person on the phone after being on hold for 30mins. Despite having a repair reference number, CSA wouldn't look it up or explain why the rep... Zobacz więcej
Reakcja na opinię
Absolutely first-class service from Gemini Accident Repair Centres from start to finish. The initial process was painless — their online portal for uploading damage photos was remarkably straight... Zobacz więcej
At Gemini, we are proud to be the one of the leading independent, multi-award-winning Accident Repair Groups throughout the UK. Established in July 2008, our experience in running highly efficient and professional Bodyshop's is unparalleled.
Stourport Road, DY11 7QL, Kidderminster, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 18% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
An excellent repair service. Car delivered and returned to me as agreed. Returned to me after being thoroughly washed and cleaned inside and out. Delay due to a larger repair than was first thought so extra part had to be ordered but was kept fully informed at all times of the repair progress. Everyone in the company was polite and couteous. Thorougly recommend this copany

Odpowiedź od Gemini Accident Repair UK
This is the 2nd time we have used Gemini (Luton) at the instruction of our insurers and on both occasions the repairs have gone smoothly. The cars were picked up & returned at the prearranged times.
Nicole & Mark kept us informed every step of the way.
Brilliant customer care/service and Brilliant workmanship on the repairs.

Odpowiedź od Gemini Accident Repair UK
No update and delayed completion (once again and again and again......). Delayed 3 times already but without any information/update from the company -no email, no phone calls.
When making phone calls for asking, staff could not say anything to me but asking me to wait, wait and wait......
I made a phone call today and the staff was rude to dismiss my call suddenly......how irresponsible this company is.
Branch-Nottingham

Odpowiedź od Gemini Accident Repair UK
Professional and friendly staff
The car was returned ahead of time and looked immaculate. It had been cleaned inside and out which was an unexpected bonus.

Odpowiedź od Gemini Accident Repair UK
Just wanted to say a big Thankyou to all at Gemini and going that extra mile whilst my vehicle was with you
Thanks again everyone
Would highly recommend

Odpowiedź od Gemini Accident Repair UK
E-sure asked me to use Gemini in Hunslet, Leeds to repair my Renault Zoe. Gemini contacted me the same day. When they had acquired the parts they came and collected my car and repaired it to a high standard. Nice, friendly people with great communication skills and a first rate body-shop to boot.

Odpowiedź od Gemini Accident Repair UK
Repair estimate AG25080099
Good to deal with , I was kept update on a regular basis and work was completed on time to an high specification.
All staff were friendly and helpful.

Odpowiedź od Gemini Accident Repair UK
From start to finish I was kept informed of the expected timeline of the repair to my car. Pedro dropped off my courtesy car and the process was made clear of what to expect. He was very pleasant and respectful both to my property and ourselves.
The car I received was very clean.
I was called at every step of the way right up until I got my own car back which was delivered again by Pedro. Honestly, you would never know there was a repair done !! It included a new door and a repair to another door and is matched perfectly. I certainly would not hesitate using Gemini again. The customer service was certainly 5 star.

Odpowiedź od Gemini Accident Repair UK
From our initial contact with customer services, through to the delivery of our repaired vehicle, we have nothing but praise for Gemini Macclesfield.

Odpowiedź od Gemini Accident Repair UK
Friendly and professional service, pick up was offered but I chose to drop my car off. Car was ready earlier than planned and really pleased with the work done.

Odpowiedź od Gemini Accident Repair UK
I have nothing but praise for the Plymouth repair centre. My car was picked up, repaired and delivered back to my driveway in a very timely fashion with a five year guarantee on the repair. I live quite a way from Plymouth but it didn't matter, it wasn't a problem at all. The office staff were helpful and polite and tried to help me in every way. I was very happy with what they did and how they dealt with me.

Odpowiedź od Gemini Accident Repair UK
Recently used Gemini arc Darlington through my insurance. Very professional, kind and efficient staff. They answered all questions on the phone and booked in a repair date. They then came as planned with phone calls to tell me they were on their way and collected my car. I was left with a lovely sporty corsa courtesy car for a week (my young
son was impressed). When my car was fixed they brought it back immaculate and explained what had been done. An additional repair was needed at a later date due to a delay with a Honda part not being delivered. Once again, this was done in a timely manner with excellent communication. I honestly can't fault any part of the service and highly recommend. Thank you.

Odpowiedź od Gemini Accident Repair UK
Gemini Accident Repair Centre Kingswinford.
Absolutely SHOCKING customer care. I've be waiting for a resolution for over a YEAR. Jumped through all the hoops. They keep promising to get back to me, yet they DON'T. I've contact my insurance company and THEY can't even get a response out of them! Investigation work was carried by Skoda (who were helpful) but when needed they too couldn't get a response out of them. I even had to ask them on the behalf of Skoda to settle their bill, before they would continue to work on my car. The saga continues.

Odpowiedź od Gemini Accident Repair UK
I’ve not had a great experience using Gemini Accident Repair Centre Pensnett. My car was parked and a truck reversed into it.
I found the culprit after some detective work and went through insurance. My insurance company recommended Gemini so they repaired my damage. When my car was returned I noticed new damage on the front driver’s side and that my number plate was changed too. I called Gemini and they investigated. They called me to tell me they were going to fix my damage. The man who picked my car up said they traced the pictures from collection to valeting and found out before my car was washed it had been further damaged. They didn’t give me an explanation for changing my number plate or apologise for damaging my car. I wasn’t grateful they repaired it because IT SHOULDN’T have happened in the first place! They returned my car a second time but I wasn’t in I was at work. When I later went to inspect the repair after I’d finished work, I noticed melted chocolate icecream on my leather passenger seat and on the steering wheel. Luckily for them it wiped off. I shan’t be using Gemini again if a vehicle of mine has an accident. Now I’m left with replacing the number plate they put on my car because it advertises an accident repair center and it doesn’t look the same as my front plate. It’s obvious the rear has been changed and I’ll get questions if I go on to change or sell my car. I’m really annoyed with Gemini.

Odpowiedź od Gemini Accident Repair UK
Great repair at Bodmin branch, done very quickly. Very helpful staff.

Odpowiedź od Gemini Accident Repair UK
Had my car repaired at Gemini Taunton back in January through a 3rd party insurance. The staff were very helpful and kept me updated throughout the repairs. Couldn't fault the repairs and my vehicle was returned cleaned inside and out.
Bmw f30
Charlie Trott

Odpowiedź od Gemini Accident Repair UK
great service, recovered vehicle,
repaired vehicle, and returned when done
daily updates, professional service

Odpowiedź od Gemini Accident Repair UK
MY WHEEL CAME OFF ON A DUAL CARRIAGEWAY .
First of you have my car for a whole month for a headlight and a bottom bonnet.
PLEASE EXPLAIN HOW MY WHEEL HAS COME OFF BECAUSE CANT DO THE SIMPLEST THING OF PUTTING A WHEEL BACK ON ALMOST KILLED ME AND MY MATES ABOUSTELY BELL. ENDS
DO NOT GO TO COMPANY BY ANY MEANS EVEN IF YOUR INSURANCE COMPANY IS TELLING YOU TOO! ALMOST LOST MY LIFE AND COULD Have CAUSED A SERIOUS ACCIDENT.

Odpowiedź od Gemini Accident Repair UK
Recently used Gemini ARC Edinburgh via my insurance company following an RTA. Excellent service and communication. Car picked up and courtesy car delivered at time agreed. Work carried out quickly and car delivered back when agreed. Kept informed at every stage.

Odpowiedź od Gemini Accident Repair UK
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