GasBuddy Recenzje 

148
•
Wynik TrustScore: 1.5 na 5

1,3

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

This is the worst customer service ever. We sent in government documents, notarized documents, and government ID's to verify ourselves and to renew our cards and they are treating us like we are scam... Zobacz więcej

Oceniono na 1 z 5

My gas Buddy card expired. I found out they sent a new one to anyone wrong address. I tried to get a new one, and correct any system errors, However GASBUDDY shutdown their customer service numbers... Zobacz więcej

Oceniono na 1 z 5

Gas Buddy is useless. Just signed up and on a trip to Yuma only able to use it at 1.5 stations. Using the Trip Planner in practicality traveling 600 daily miles you can only use $140 daily limit. Way... Zobacz więcej

Oceniono na 2 z 5

ticket number: 1935088 Has gone unanswered for weeks. They refuse to give me missing discount. I arrived to a gas station for flash sale savings in 5 minutes after activation of that said flash deal.... Zobacz więcej

Informacje dotyczące firmy

  1. Stacja paliw

Informacje przekazane przez różne źródła zewnętrzne

GasBuddy is a tech company based in Boston that operates apps and websites based on finding real-time fuel prices at more than 140,000 gas stations in the United States, Canada, and Australia.


Dane kontaktowe

  • Canal Street 60, 02109, Boston, Stany Zjednoczone

  • gasbuddy.com

1,3

Bardzo słaba

Wynik TrustScore: 1.5 na 5

148 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,3

Wszystkie recenzje

(148)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 41

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

The worst

Seems like my account is not working now. I have done everything you asked. Now if you could fix this it would be greatly appreciated. I am a Regional manager for a pharmaceutical company. My company has thousands of GasBuddy accounts. If mine can't get be fixed I am going to have the company discontinue all GasBuddy accounts losing your company hundreds of thousands of dollars.

Silly that you would want this instead of fixing an account which had been with you for years. Simply because one of your employees bullied my nephew who is autistic. I will make sure many people hear about this. They employ immature people like Cady and Nychole who like bullying people.

Absolutely the worst company. Simply find another company is my advice.

8 grudnia 2023
Opinia niezależna
Oceniono na 1 z 5

Unfortunately they employ Cady

I feel Cady with this company should be TERMINATED IMMEDIATELY. This person is the rudest person ever who is a keyboard warrior, and bully. I had an issue he didn't agree with. So he simply terminated my account to prove he supposedly has all the power.

6 grudnia 2023
Opinia niezależna
Oceniono na 2 z 5

Not posting true prices

This community-driven app is only as good as it's subscribers want it to be! Instead of posting the advertised sign price on the pump, they're posting a price that includes rewards they're getting with their gas credit card.

18 listopada 2023
Opinia niezależna
Oceniono na 1 z 5

Gas prices are posted without having to prove you are anywhere near the gas station.

Gasbuddy keeps getting worse over time. They award points to people for posting prices. In order to earn points a lot of posters just post whatever price someone else posts. A lot of the time the prices are very far from the real price. Their disclaimer that they are crowdsourced which could be a valid excuse for all the wrong prices being reported; however, this could be avoided by only allowing the prices to be reported on the app. When a person earns points on the app they have to be within a half mile in order to earn points. When they post on the web I'm not sure how far away they are.
If points are only awarded when posting on the app I think you would see a huge improvement in reports of gas prices.

13 października 2023
Opinia niezależna
Oceniono na 2 z 5

False advertising

Yeah, every time I go to the site and then go to the gas station. There are 45 cents at least 45 cents higher than any of them. What you say they are, so you're false advertising for these companies. You ought to be taken off the website. Never put back on very dissatisfied, wouldn't trust you again if my life depended on it.

15 września 2023
Opinia niezależna
Oceniono na 1 z 5

Don’t give these people access to your bank account!

I had been a loyal customer since 2020, but this recent incident has me fuming! I had fraud on my bank in August and had to freeze everything, so my $9.99 monthly fee was “returned.” About a week later, a charge comes through for $23.80 from GasBuddy. I know I haven’t gotten gas lately, so I email customer service and ask what this charge is. Their representative, Cady, responds that it is their $9.99 fee plus a $15 return item fee. I reply that I never agreed to any egregious $15 fee just because their membership fee was declined. Cady responds with a snotty attitude saying, “All users must agree to our terms of service and that includes a non-sufficient funds clause.” Too bad for Cady, but I already read the terms of service and there is absolutely no mention of any dollar amount associated with their non-sufficient funds clause. I’m still waiting to see if they are going to refund me the full $23.80 and I will update the review when I find out. I will NEVER trust this company again and I have deleted my account with them.

***Update***
They never returned the money they stole from my account, I had to go through my bank and dispute the charge as fraud. Once my bank saw there was absolutely no mention of a bogus $15 fee, they immediately sided with me and returned my money. I hope Gas Buddy enjoys that chargeback, if they get enough, the major credit card companies will remove their right to use them as a payment method. They won’t be in business long after that. Good riddance Gas Buddy.

6 września 2023
Opinia niezależna
Oceniono na 1 z 5

Don't trust Gas buddy

Don't trust Gas buddy
Gad buddy will do everything in their power to complete screw you over just for fun read there privacy policy in witch it clearly states they will share information with law enforcement and insurance company's they keep track of your driving ever if you disable to promotions they still log information and share it with law enforcement and insurance company's while this might not seem like a big deal wait until the cops show up at your door because you were driving about the posted speed limit or wait until your insurance premium goes up because of what Gas buddy is reporting
Don't trust don't use gas buddy

8 września 2023
Opinia niezależna
Oceniono na 1 z 5

I signed up with Gas Buddy on August 9

I signed up with Gas Buddy on August 9, 2023 and today I couldn't sign on to my bank account because my user ID was incorrect. Once I proved to my bank I owned the accounts their research has shown my account user ID was changed. I did have my payment account linked to Gas Buddy and perhaps that is how this all started. So far I have not received any fraudulent charges. Only the Gas Buddy small deposits and withdrawal to verify my account. I don't know if Gas Buddy's site lacks appropriate security or has anything to do with this however I can put out a buyer beware review.

15 sierpnia 2023
Opinia niezależna
Oceniono na 1 z 5

The app hasn't worked in 3 days

The app hasn't worked in 3 days. Customer support is virtually non existing. I restarted my phone and reinstalled the app like they suggested but it still won't work and now they will not answer any emails. Don't install this app.

6 sierpnia 2023
Opinia niezależna
Oceniono na 1 z 5

Not a trusted business and no support

Their rules continuedly change and falsely advertise what they honor. Customer service is 0. Lack of support but provide tons of excuses why the customer was wrong...Scammer of public

22 czerwca 2023
Opinia niezależna
Oceniono na 1 z 5

Incapable and hopeless customary care.

I've been dealing with "Cady" from Gasbuddy regarding invalid GB links and malicious (false) posting of increases of prices by competitors, especially those from newly formed account.

Cady in my opinion doesn't have the aptitude, judgment, and cognitive reasoning to be able to address even the most basic matters. Cady writes "where did I get the invalid links from"? Seriously? Um duh. From your website. Cady appears to me very lazy and unsuitable for their current role.

Trying to escalate this issue is impossible. It's not surprising I suppose given how they're not taking any action against malicious price reporters.

16 maja 2023
Opinia niezależna
Oceniono na 1 z 5

I have been sitting on the side of an…

I have been sitting on the side of an expressway for now four hours . The tow company I finally called them, and they said they never even received an order from these people. WTH. Unbelievable worst sevice I’ve ever seen in my entire life. !!! I don’t buy the roadside assistance. I’m going to cancel it immediately.!! what a waste of money

21 kwietnia 2023
Opinia niezależna
Oceniono na 2 z 5

Very disappointed with GasBuddy lack of accuracy during gas shortage

Very disappointed with GasBuddy and its lack of information during this gas shortage in South Miami Dade County (April 15th-17th and continuing). It took a couple of days to start showing gas stations without gas. Now it shows a few with and without and the "with" actually do not have gas. There's more emphasis on the prices. Who cares about the pricing during a gas shortage crisis? Focus on who has gas and who doesn't. And, yes, I'm aware that they rely on information from the public. That's another concern especially depending on what community you're in. Good luck getting accurate information.

16 kwietnia 2023
Opinia niezależna
Oceniono na 1 z 5

GasBuddy is wildly inacurate and suspicious at best

Regular unleaded at my neighborhood Alon was reported by GasBuddy to be $3.09/gallon based on a user submission 17 hours ago. In reality it's $3.499 and the staff say it's been that price all week. GasBuddy claims to be "crowdsourced" but based on all the complaints about wildly inaccurate prices that can't be true. The "login" system seems to be no more than your username and a system generated nickname that it gives you the option to change it but the new nickname instantly reverts to the system generated one. Overall GasBuddy feels more like "clickbait" for advertising revenue than an actual gas price finder. AVOID and DO NOT TRUST.

28 stycznia 2023
Opinia niezależna
Oceniono na 1 z 5

Most Inaccurate Gas Prices

I am a Gas Station owner in Massachusetts and my gas prices are substantially lower than what is posted on Gas Buddy. Whoever is driving around for this site posting these prices is intentionally making them higher than what they are supposed to be for whatever reason.

23 grudnia 2022
Opinia niezależna
Oceniono na 1 z 5

No longer receiving the 20 cent/gallon…

No longer receiving the 20 cent/gallon discount for the GasBuddy Premium membership. I have tried to contact support for over a week now and have got no reply. I have not exceeded the 50 gallon/month limit. No customer service is the biggest problem here. Will be canceling my membership next month

22 października 2022
Opinia niezależna
Oceniono na 1 z 5

Gas buddy was way off base in terms of the price for regular gas at Sams club in Ontario, California

Just returned from filling up at Sam’s warehouse in Ontario California. When I looked at my gas buddy app while in line it said the price for regular was $5.39. The service station at the Sam’s Club is very small and the line was very long I must’ve waited for 30 minutes before I got up to a station pump when I did I noticed that the price was not $5.39 but $5.69. Even while in line my gas buddy app said $5.39. This was an expensive disappointment. I could’ve gone to Costco which was not very far from where I was at and filled up for less money. In either event you should be able to rely on an app to give you the most recent results. This obviously was not the case and I am truly disappointed in the gas buddy app. Don’t know if I use it anymore.

3 października 2022
Opinia niezależna
Oceniono na 1 z 5

No human beings work in customer…

No human beings work in customer service. Only reply you will get when leaving a message is a Email Bot reply that says nothing about your issue. Same goes when emailing them. Extremely poorly run company and zero customer support. Beware!

4 sierpnia 2022
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej