Gardenhouse24 Recenzje 

166
•
Wynik TrustScore: 4 na 5

4,0

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Very disappointing experience so far. I have now been waiting almost three months for the delivery of my doors. Unfortunately, all I have received so far are promises and further delays, with n... Zobacz więcej

Oceniono na 5 z 5

This process exceeded expectations at every step. After deposit taken our garden room was delivered on a pallet a few weeks later. Catherine kept us informed about delivery and when the garden house w... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The whole process from researching delivery to the build process was relatively painless. Gardenhouse expecially Catherine were very helpful with any queries I had. I bought the Paris garage,... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I cannot recommend this Company enough. They were so patient during the selection and decision making process. They were exceptional workers when on-site and I am thrilled with the final result. With... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Domki z bali

O Gardenhouse24

Napisane przez firmę

Nordic quality garden rooms, summerhouses, saunas and other garden buildings for sale in Ireland. We provide a full suite of services including delivery and installation.


Gardenhouse24 covers the whole range of timber house production – from sheds, garden houses, and log houses to prefab homes and saunas.


Our customers can count on excellent customer service, a 5-year anti-rot warranty, Trusted Shops guarantee and 14-day withdrawal - no questions asked.


For more information visit gardenhouse24.ie Stay up to date with our new products, special offers and discounts - follow us on Facebook

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Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

166 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,0

Wszystkie recenzje

(166)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 14

Napisz recenzję
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Oceniono na 5 z 5

Quick, professional and great quality!

Thank you for providing quick and professional delivery. Catherine kept in contact the whole time and was great help. I would highly recommend!

20 grudnia 2022
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Odpowiedź od Gardenhouse24

Thank you for your review, I wish you many happy years of enjoyment with your new log cabin

Oceniono na 5 z 5

Excellent response time with order

Easy to navigate website and having placed the order as requested with slight alterations and contact with suppliers everything was very straightforward looking forward to the Summer

19 stycznia 2023
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Odpowiedź od Gardenhouse24

Thank you for your kind review. Best Regards Catherine

Oceniono na 5 z 5

We are so happy with our Kevin 44

We are so happy with our Kevin 44. The building is fantastic quality and it has created a lovely space for us to work in. The process was excellent from start to finish. Catherine was very helpful and the cabin arrived in the expected time. The delivery driver was helpful and friendly. We would definitely recommend this company.

17 lutego 2023
Opinia niezależna
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Odpowiedź od Gardenhouse24

Thank you for your lovely review, I wish you many happy years of enjoyment in your new garden room

Oceniono na 5 z 5

Gallops Leopardstown

Great Service from initial purchase right the way through to completion.

Matt and Connor who installed Fargo 44 A were fantastic and excellent crew

Had Storm damaged to roof made call immediate response and repair.

Thanks to Catherine in office for all your help Excellent service

18 stycznia 2023
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Odpowiedź od Gardenhouse24

Hi, Thank you for your lovely review, I will be sure to pass on your well wishes to Conor and Matt. We are very lucky to have such wonderful people working with us in Gardenhouse24.

Oceniono na 5 z 5

It was the best ever !!

It was the best ever !!! There was no pressure and very helpful Catherine in Milltown Malbay was excellent and any time you’d ring there was never a problem

15 września 2022
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Odpowiedź od Gardenhouse24

Thank you for your lovely review, I wish you the very best Kindest regards

Oceniono na 5 z 5

Catherine provided great support…

Catherine provided great support before, during and after the build, and was fantastic to deal with in the process. The unit itself (Emma 70) is rock solid with lovely timber.

The door mechanism was a little off - but they got someone out to fix it since - and my only recommendation for the team might be to get a slightly smoother and solid lock and handle system for the bi-fold doors. Just to match up with the quality of the wood.

20 stycznia 2023
Opinia niezależna
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Odpowiedź od Gardenhouse24

Thank you for your lovely review and your recommendation, it is wonderful to get feedback from customers in ways that will improve our product and service, as customer satisfaction is of upmost importance to us. I wish you many happy years of enjoyment in your Emma 70

Oceniono na 5 z 5

Efficient, knowledgable and great service

I didn’t end up getting the garden room in the end but I must say that I had a very positive experience in dealing with Catherine. She was extremely helpful and knowledgable on the garden sheds. She was very understanding and it was great to actually see the rooms in person. I would highly recommend. Unfortunately due to unforeseen circumstances I could not go through with getting the garden room but it is something that I will still consider down the line, and will be contacting Catherine if so.

19 stycznia 2023
Opinia niezależna
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Odpowiedź od Gardenhouse24

Hi Jack. Thank you for your lovely review of our customer service department. It was lovely meeting you down in Miltown Malbay, I wish you the very best of luck with everything, please do not hesitate to contact me in the future

Oceniono na 5 z 5

Almost a year later- still a happy customer

I ordered a garden room in Q1 of 2022. I honestly found the whole experience so professional and stress free. Catherine did an excellent job of keeping me updated and I was happily surprised to learn that my cabin was ready ahead of time.
The assembly team were efficient and hard working and I am very happy I ordered from garden house 24.
Any follow up issues and queries were fully addressed without any issues.
I fully recommend this company.

19 stycznia 2023
Opinia niezależna
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Odpowiedź od Gardenhouse24

Hi Sinead, Thank you for your review, Im delighted to hear you are still so happy with your purchase a year later. I wish you many many more years of enjoyment with your room.

Oceniono na 5 z 5

My Cabin arrived on time and built very…

My Cabin arrived on time and built very quickly 👍

2 grudnia 2022
Opinia niezależna
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Odpowiedź od Gardenhouse24

Hi Eddie, Thank you for your review, I wish you many happy years of enjoyment from your garden room. kind regards

Oceniono na 2 z 5

Sales support good. Contractor poor care

The sales support was good but the contractor's care and attention to detail was poor. The contractor blocked a drain and messed up the base and had to fix it. I was compensated for the miss-steps and that was appreciated but the contractor showed very little care of sensitivity to the frustration caused by him making a mess, blocking my gully and mistakenly taking my shovel. A more considerate tone would have resulted in a good score and less complaint.

16 grudnia 2022
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Odpowiedź od Gardenhouse24

Hi Darren, Thank you for your review. Im sorry that you felt the contracted team showed very little consideration to your frustration regarding your base and accidently taking your shovel. Kind regards

Oceniono na 5 z 5

Most amazing company to deal with from…

Most amazing company to deal with from start to finish. Catherine’s attention to detail and communication was so reassuring. Thrilled with my garden office. Highly recommend them

14 grudnia 2022
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Odpowiedź od Gardenhouse24

hi, thank you for your lovely review. I wish you many happy years with your garden office

Oceniono na 3 z 5

Great product - NO self-build instructions

5 stars for the product - Material, build, and packaging quality.
1 star for the self-build instructions.
I bought the Gettorf garage and Monaco garden room.
So if you paying to have this build, go for it!
It's a great product.
If you self-build, start scratching your head.
With such little effort, extra guidance on the building steps could be given, but this is almost a "figure-it-out-yourself" build.

20 grudnia 2022
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Odpowiedź od Gardenhouse24

Hi, thank you for your review, Im sorry to hear that you had difficulty with the instructions, The factory have completed more user friendly instructions that are now in the process of being supplied with all cabins for self build customers. we take all customer feedback into account and try to ensure a wonderful experience each time for our customers. It is due to customer feedback that we can improve on our service so I thank you for taking the time to give your feedback regarding the instructions. Kind regards, Catherine

Oceniono na 5 z 5

Fantastic Shed with an equally amazing Service

I explored garden sheds for months. I was talking to Catherine for months and she was patiently responding to all my queries. I did not kno anything about sheds. Thanks for gradually educating me on sheds. Finally with a great price discount I ordered the shed. It came in time as was communicated. Great service in fitting the shed. The fitters took good few hours and it was raining that day, but the lads did a fantastic job. They r the best in their job. A great customer service. You will cherish business with them. I ordered and fitted in Dublin doing all business Online with them and still a great experience. Highly recommend it.

5 października 2022
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Odpowiedź od Gardenhouse24

Hi. Thank you for your lovely review, our main priority is a good customer experience with our company while suppling high quality products. I will be sure to pass on your kind words also to our install team who work very hard to ensure customers are extremely satisfied with the end product. I wish you many happy years of enjoyment out of your new garden shed.

Oceniono na 4 z 5

Shed is brilliant

Shed is brilliant, little problem with doors which I think I can sort out myself. Other than that, delighted with the shed, the product , the workmanship-both local and abroad-sounds expensive but great value for money. Have gone through 2 ordinary sheds already, but I know now that I have a shed for life.
Thanks Gardenhouse
Vince Kelly.

11 października 2022
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Odpowiedź od Gardenhouse24

Hi. Thank you for your review, I will be sure to pass on your kind words to all members of the team who take excellent customer service as a priority. Kind regards, Catherine

Oceniono na 5 z 5

Love my new writing shed!

Love my new writing shed!

Throughout the entirety of the process with Catherine and the team, we were very well looked after. From ordering of the Monaco 44 to its delivery, assembly and after sales service, we could not have asked for better service. Some small snags were dealt with in a timely and efficient manner and Catherine was always contactable. We would highly recommend!

18 sierpnia 2022
Opinia niezależna
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Odpowiedź od Gardenhouse24

Hi. Im delighted to hear you are so happy with your purchase of the Monaco 44 garden room, I will be sure to pass on your kind words to our transport and delivery teams.

Oceniono na 5 z 5

The service and advise from Catherine…

The service and advise from Catherine was exceptional. The room is all I was hoping for and great quality. The only issue I had was that the instructions for assembly was very poor gave very little guidance however I would definitely recommend gardenhouse to friends and family.

14 października 2022
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Odpowiedź od Gardenhouse24

hi thank you for your lovely words and very kind review. the factory are currently reviewing ways in which to make the instructions more user friendly. kind regards

Oceniono na 5 z 5

I can't praise Garden house 24 highly…

I can't praise Garden house 24 highly enough. From the first communication with Catherine, their highly efficient customer relations person, the service was top class. No question was too trivial and I got prompt answers every time. The lead time for my barrel sauna was 10 - 12 weeks, it arrived within 4 weeks. I was away on holiday, so Catherine kept it in their warehouse till my return. Delivery was excellent and Catherine facilitated difficult access to our property. The sauna is now set up and looks fantastic, really good quality. Just now waiting for the electric sauna heater to be connected. Can't wait to try it out!! I would thoroughly recommend Garden House to anyone looking to purchase a sauna or one of their great looking garden houses. Top class service and products, a rarity in this day and age! Thank you again Catherine and team.

7 listopada 2022
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Odpowiedź od Gardenhouse24

Thank you so much for your lovely words and kind review, We are very lucky to have such a wonderful team working with us that are happy to ensure customer satisfaction at every point along the way from sales right through to delivery and build if required. I wish you many wonderful years enjoyment out of your Barrel Sauna

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