Fast dispatch and delivery of my order. Very good quality of the split peanuts far better than my previous supplier. I have now been buying from Garden Bird for quite a while and will continue to do s... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Prompt service, quick despatch & delivery by helpful DPD driver. The quality of the feed (peanut splits & sunflower seeds) is excellent. I would definitely recommend to anyone who hasn't used th... Zobacz więcej
I’ve placed multiple orders with Gardenbird, and for good reason. The website is easy to use, with simple reordering and ApplePay. There’s also a good reward program which offers a generous discount.... Zobacz więcej
I have been ordering from Gardenbird for a few years now. Regular monthly deliveries ,always arrive swiftly. The seed is premium quality,and we'll packed for transit. Buy little extras from time... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
GardenBird offer the widest range of bird food & accessories online, including our unique range seed mixes.
Dane kontaktowe
Millennium City Park, PR2 5BL, Preston, Zjednoczone Królestwo
- help@gardenbird.co.uk
- gardenbird.co.uk
Odpowiada na 25% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Item delivered promptly and within…
Item delivered promptly and within allotted period. Pleasant driver.
Excellent until they weren't, however they've now updated return policy as per UK trading standards!
Addendum: 07.05.26, since my initial review (15.03.26) I see they've now changed their return policy wording, which is much better, more friendly and now accurate because under the UK Consumer Rights Act 2015, the seller is responsible for goods until they are delivered to you, even if damaged by a courier!!
Update in addition to addendum above 07.05.26 and added another star: I appreciate your reply 'Garden Bird'. Thank you for confirming my reviews are now live as well. The fact remains that your representative ignored the issue that I wanted a refund due to the faulty unit, she only offered replacement parts! Yes we no longer needed the parts because my husband found the missing ones and repaired it, but that's beside the point, it was still a faulty unit and protected under the 30 day UK trading standard ruling, which was not addressed by your staff member! Yes it's a little thing and I guess may seem petty to you, but that's called customer service in that you always give your customer the choice regarding refund UK trading standards rulings! Maybe you need to train your staff further in this. It is however great to see that you've now changed the wording on your return policy too, which is much more amenable and friendly!
Original Review 15th March 26: I did a previous 5 star review for a different order. Now I'm only giving 1 star because they were excellent until I wanted to return an item then it's not a good company! They didn't offer me a refund on a faulty feeder within the 30 days of getting it, which is my consumer rights!
Instead I was just offered replacement parts! Thankfully my husband found the faulty part and mended it himself!
Also I wanted to review 2 feeders I received that weren't good, but I couldn't submit the reviews because the submit button wasn't working, so I informed the company. I received no thanks for bringing this error to their attention, just a brief email saying IT are dealing with it! I also noticed that the existing reviews weren't verified purchases either!
They've now rectified the submit button so I managed to review the feeders in a professional manner, but they haven't appeared! This company is not transparent with their reviews received!
I'm not sure if I'll buy from them again to be honest? If you buy from them make sure you read their return policy because they say they're not responsible for damages in transit, so you better hope your orders arrives intact and undamaged!
I thought this company was too good to be true, now I've been proven right!
Plus points are: Quick delivery and free delivery over £25. Although the customer service response is fast, their reply is cold and brief and not really helpful, just giving the basics!

Odpowiedź od GardenBird
Excellent service as always.
Excellent service as always.
Speedy delivery excellent choice of products and good value for money.
I Would recommend this company always use them.
Arrived promptly and well packaged.
Arrived promptly and well packaged.
Squirrel proof feeder repelling squirrels perfectly and is loved by the parakeets, who now stop to feed.
This is such an excellent company
This is such an excellent company. The products are great and at a good price, the website is straightforward and the delivery is always as speedy as it’s possible to be, especially when we’re out in the Scottish sticks.
Good products at good prices
Great service
I’ve placed multiple orders with Gardenbird, and for good reason. The website is easy to use, with simple reordering and ApplePay. There’s also a good reward program which offers a generous discount. But most importantly, all my orders have been fulfilled very quickly, often arriving the next day at no extra cost. I have no idea how good their customer service is if there’s any issues, simply because I’ve never had any. Overall, Gardenbird is great company to deal with, as a customer I couldn’t be happier.
Prompt delivery and well packaged
Prompt delivery and well packaged. Great products enjoyed by the wildlife
Trustworthy supplier of bird food
We live in a rural environment and get a large variety and number of wild birds (mostly finch, tit, robins, dunnock).
The peanuts from garden bird are being taken almost as fast as I can fill the feeders so the birds are obviously happy and I find garden bird to be a reliable and trustworthy supplier.
Great prices on bulk buys
Great prices on bulk buys - some good offers too. And quality product
Would recommend this company!
Would recommend this company, they have some amazing bird feeders.
We ordered one and when it arrived it was slightly damaged, i emailed the company and a new part arrived the next day, great customer service
Excellent customer service
Excellent customer service... Great quality bird food at a competitive price along with fast delivery.
Customer for many years
I have been buying bird food and accessories from GBS for many years now. Quality, prices, ordering process and delivery are first rate.
Little rewards
Been using GardenBird for a good few years. Ordering from website easy, great updates and always found dispatch and delivery to be extremely efficient. Those little rewards on spend can build up and be quite useful too!
Sunflower seeds
Allways quick with delivery,Let me know when it is coming and brilliant product,birds can't get enough of these Sunflower seeds and at a fair price.
Good Company To Deal With.
I have been using GardenBird for about 3 years and find them a very good company to deal with,Good products at good prices and I like that they do regular discounts on a number of their products.
More than happy to recommend GardenBird and My Garden Birds Enjoy Their Seed.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







