Hi Leo,
We're sorry to hear you came away with this impression and that your experience wasn't what you expected. We also respect your attempt at maths, however it is worth mentioning this is quite far off, and once again our verified winners on site and across social media have posted their total spends, quite often actually far far far below the retail value. But we understand that without full context some users might get confused.
After reviewing your account, we noticed you didn't contact our support team before leaving this review. We would have been happy to answer your questions and clarify how the platform works.
Your description of the Rolex auction also appears to misunderstand what occurred. We regularly auction multiple Rolex watches, including several Submariners, and it seems you've confused different auctions that were running over different periods. You can view many of our previous winners here: https://www.galaxybids.com/winners. Multiple Rolex Submariner winners have also shared their wins publicly across our social media channels.
GalaxyBids is an interactive shopping platform with clearly published rules, not a traditional auction. Before participating, users are required to accept our Terms of Service, which explain how bids, timers, Buy Now, bid credits, and winner refunds operate. We appreciate that the format is different from conventional shopping, but we strive to make the mechanics transparent.
Regarding your comments about WatchKing NYC, we're proud to work with reputable partners who have helped many genuine customers discover our platform. We value those relationships because they are built on trust and transparency.
Finally, we note that your payment dispute did not ultimately succeed because the purchases were made in accordance with the platform terms that were accepted at the time of purchase. That said, our goal has never been to argue with customers, we'd much rather help them understand how the platform works and resolve any concerns directly.
We genuinely regret that you left with a negative impression. If you're open to it, we'd welcome the opportunity to speak with you personally, answer any questions, and address any misunderstandings. Our support team is always happy to help.