Mark Sumner went above and beyond to get a good deal on electric supply for our small premises. He started with a very reasonable deal,but then said he would try another supplier and see if he could... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Fraser, made the sign-up experience easy. He had a patient and helpful manner and my busy business meant he had to navigate what times was best for me. This is my first experience of Fusion For Bus... Zobacz więcej
Reakcja na opinię
Ethan Stuart was a great help in finding our company a better Electricity deal as we were out of contract and paying over the odds for our supply. Ethan had good knowledge of what was available to us... Zobacz więcej
Thomas the representative was a lovely chap. Great humour great chat thanks for all your help through the process. Let's hope the service going forward is just as good as the signing up process 😉😉😉... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
At Fusion For Business, we believe in the value of genuine human connection - people doing business with people they trust. Navigating the energy market can be complex, which is why we make it our priority to ensure you feel supported, listened to, and confident in the choices available to your business. We manage a wide range of business solutions on your behalf, from energy procurement and account management to revenue recovery and claims processing, helping to simplify what can often feel like an overwhelming process. We understand the frustration many businesses face when their essential energy needs are overlooked or underserved. That’s why the dedicated team at FFB works as an extension of your own - partnering with you to provide solutions that improve TODAY, ongoing support to prepare for TOMORROW and rectifying any wrong-doings of YESTERDAY to create real value for your business. Our goal is to empower you with clear guidance, honest advice, and a service built around relationships, not transactions. We want you to feel informed, and part of a supportive community that believes in doing things differently - so you can focus on what matters most: delivering exceptional service to your customers and growing a successful business.
Dane kontaktowe
Derwentside Business Centre, Consett, DH8 6BN, Durham, Zjednoczone Królestwo
- 01207 258164
- info@fusionforbusiness.co.uk
- fusionforbusiness.co.uk
4,8
Doskonała
447 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 75% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Energy Renewal
Received a phone call from Ethan Stuart to discuss renewing my energy contract and it couldn't of gone smoother . Great customer service and very informative throughout the process.
12 grudnia 2025
Opinia niezależna
Odpowiedź od Fusion For Business
Hi David,
Thank you for leaving your review! We are happy to know that Ethan's service was smooth and informative. We will pass this on to our team to keep up the good work!
Many thanks,
The Fusion Team
Odpowiedź od Fusion For Business
Hi Happy Buyer,
Thank you for leaving your review. Fantastic to hear that we provided you with a great service!
Many thanks,
The Fusion Team
Very helpful
Tom offered very competitive prices and with being a charity we have gone for a zero standing charge which I wouldn't have known about. I found Tom extremely helpful and wouldn't hesitate to recommend him and the Company. The whole experience has been very easy
2 grudnia 2025
Opinia niezależna
Odpowiedź od Fusion For Business
Hi Janet,
Thank you for leaving such a great review! We are happy our staff helped your charity and make an impact on your business! We will pass on to Tom how much you appreciated it.
Many thanks,
The Fusion Team
Odpowiedź od Fusion For Business
Hi Niki,
Thank you for your wonderful feedback! We’re delighted to hear you consistently receive excellent service from us.
Many thanks,
The Fusion Team
Mark was very helpful and efficient and…
Mark was very helpful and efficient and found us a fantastic deal, saving us approximately £9000 a year
25 listopada 2025
Opinia niezależna
Odpowiedź od Fusion For Business
Hi Tonge Cricket Club,
Thank you for your fantastic review! We’re delighted to hear that Mark was helpful, efficient, and able to secure such a great deal for you — saving around £9,000 a year is an incredible result.
Many thanks,
The Fusion Team
New energy contracts
Many thanks to David Potter who has put faith into small businesses by giving them the opportunity to receive cheaper energy costs than other companies who just take advantage. I just can’t thank him enough for the ease in completing 4 separate contracts.
26 listopada 2025
Odpowiedź od Fusion For Business
Hi Robert,
Thank you for your wonderful review.
We’re delighted to hear that David was able to support your business with fair, competitive energy costs and make the process of completing four contracts so easy. We’ll be sure to share your kind words with him.
Many thanks,
The Fusion Team
Top level easy customer service…
Top level easy customer service especially Mr George recommended for any one thanks
26 listopada 2025
Opinia niezależna
Odpowiedź od Fusion For Business
Hi Mr Alfakih,
Thank you for your kind review! We’re delighted to hear you received top-level customer service and that George made such a positive impression.
Many thanks,
The Fusion Team
The member of staff Harrison Thiel went…
The member of staff Harrison Thiel went above and beyond to help me resolve a pretty difficult energy problem with our village hall. The experience was fast, smooth and really helpful
25 listopada 2025
Opinia niezależna
Odpowiedź od Fusion For Business
Hi Wilma,
We really appreciate you taking the time to leave this review.
It’s fantastic to hear that Harrison was able to support you through a challenging energy problem and make the experience seamless. We’re proud to have him on the team.
Many thanks,
The Fusion Team
Ethan was absolutely phenomenal
Ethan was absolutely phenomenal. Very knowledgeable and patient.
25 listopada 2025
Opinia niezależna
Odpowiedź od Fusion For Business
Hi Rakesh,
Thank you for your lovely feedback!
We’re thrilled to hear Ethan gave you such a positive experience. We’ll make sure he sees your comments.
Many thanks,
The Fusion Team
Thomas was very efficient in his work
Thomas was very efficient in his work
Highly recommended
20 listopada 2025
Opinia niezależna
Odpowiedź od Fusion For Business
Hi Andrew,
Thank you for the review! We are happy you thought Thomas did a good job.
Many Thanks,
The Fusion Team
The company found the best deal…
The company found the best deal possible on electricity for our small charity, which equated to a substantial saving in our overheads.
20 lutego 2025
Odpowiedź od Fusion For Business
Hi Rhian,
Thank you for your lovely review.
We’re really pleased we could secure a great electricity deal for your charity and help reduce your overhead costs. If you need any further support, we’re always here to help.
Thanks for choosing Fusion for Business!
Odpowiedź od Fusion For Business
Hi Mrs Johnson,
Thank you for sharing your feedback.
We’re sorry to hear you feel the experience wasn’t transparent, as this is never the standard we aim for. If you’re open to it, we’d really appreciate the chance to discuss what happened and resolve any concerns. Please reach out to our team so we can look into this further and put things right.
Thank you,
The Fusion for Business Team
Thomas
fantastic service extremely helpful and patient service from Thomas would highly recommend to anyone
18 listopada 2025
Opinia niezależna
Odpowiedź od Fusion For Business
Hi Charlene,
Thank you for your fantastic review! We’re so glad to hear you received helpful and patient service. Your recommendation means a lot to us.
The Fusion for Business Team
Mark was able to get me a energy quote…
Mark was able to get me a energy quote that was %50 cheaper than what I am currently paying. He was extremely helpful in helping me choose the correct plan.
17 listopada 2025
Opinia niezależna
Odpowiedź od Fusion For Business
Hi Masood,
Thank you for your great review!
We’re really pleased to hear that Mark was able to help you secure a much cheaper energy quote and guide you toward the right plan. We appreciate you sharing your experience with us.
The Fusion for Business Team
Great service
Started looking for alternative Business Electric supply prices via internet searches. Received follow up call from Mark Sumner at Fusion - their comparisons appeared best. Over the next few days, we worked the detail, he kept me informed and we got to a new contract position that saved our small company £1,000 on our supply costs.
12 listopada 2025
Opinia niezależna
Odpowiedź od Fusion For Business
Hi Colin,
Thank you for sharing your experience with us.
We’re delighted to hear that Mark Sumner was able to support you through the process, keep you informed, and help secure a new contract that saves your business £1,000. We really appreciate your feedback and are glad we could make a positive difference for your company.
The Fusion for Business Team
Ethan Stuart was attentive and speedy…
Ethan Stuart was attentive and speedy in his response to my enquiry and helpful with answering queries.
13 listopada 2025
Opinia niezależna
Odpowiedź od Fusion For Business
Hi Richard.
Thank you for your review.
We’re really pleased to hear that Ethan Stuart provided attentive, quick, and helpful support with your enquiry. We appreciate you taking the time to share your feedback.
The Fusion for Business Team
Unexpectedly excellent support.
Small businesses are easy prey for the cunning plans of large corporations. Thomas provided great, unexpected and free help in cutting back our recently-escalated electricity tariff. He was professional, thoughtful and detailed. Thanks to his intervention, we should now save at least £1k each year.
11 listopada 2025
Opinia niezależna
Odpowiedź od Fusion For Business
Hi Carl,
Thank you for your fantastic review.
We’re thrilled to hear that Thomas was able to provide professional, thoughtful, and detailed support to help reduce your electricity tariff, resulting in significant savings for your business. We really appreciate you sharing your experience.
The Fusion for Business Team
This company is shocking
This company is shocking. AVOID AT ALL COSTS!!!
They do not have a clue what theyre doing and have given false information to suppliers and now we cant resolve the issues because they dont know what theyve told them.... LOST FOR WORD.
AVOID AVOID AVOID do not believe the 5 star reviews at all.
10 listopada 2025
Opinia niezależna
I never normally write reviews but I…
I never normally write reviews but I felt I had to because the level of customer service I have received has been outstanding. I would like to thank Reece tait for the fast and efficient service. Thank you again .
6 listopada 2025
Opinia niezależna
Odpowiedź od Fusion For Business
Hi Sofia,
Thank you so much for taking the time to leave us this wonderful review!
We’re thrilled to hear that Reece provided you with fast and efficient service. Your kind words mean a lot to us and we’ll be sure to pass your thanks on to him.
We really appreciate your support and look forward to assisting you again in the future!
Best regards,
The Fusion for Business Team
Odpowiedź od Fusion For Business
HI Cathie,
Thank you for your kind words!
We’re delighted to hear you found our service efficient and helpful. We really appreciate your support!
Best regards,
The Fusion for Business Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.