Disappointed - ordered Colourful Cats Canvas Oil Painting 70x140cm (27x55in) Lovely print BUT there is no boarder around the print so although it is a canvas print it CANNOT be stretched over a basic... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I love this print so much! It is the perfect addition to our master bathroom. There were no instructions included to put together the canvas, however, it was easy enough to figure out by looking at th... Zobacz więcej
The item was delivered in the timeframe expected. When the item didn’t work, they honored the return and refund very easily. Thank you fur baby for making the purchase and return an easy process.
J'ai commandé, pour l'anniversaire de ma sœur, une plaque métallique personnalisée avec la photo de ses 3 chats. Furbabyfriend a été très réactif et a ajusté ses propositions de mise en page pour un r... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Beautiful and unique gifts for all pet lovers, with worldwide shipping
Dane kontaktowe
Zjednoczone Królestwo
- help@furbabyfriend.com
- furbabyfriend.com
4,4
Doskonała
105 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Love the looks of the scarf but
Love the looks of the scarf but it ruined a black cashmere sweater with so much fuzz that rubber off
21 listopada 2024
Odpowiedź od Furbabyfriend
Hi Nancy, our cashmere scarves do not shed or pill excessively, so I wonder if you are reviewing the correct product/company?
Odpowiedź od Furbabyfriend
Thank you Nancy!
Merry Christmas Quick service
Quick service. This is a Christmas gift to my sister. I have it but it's still wrapped up from the shipping, I havent seen it. It was well wrapped if that counts... I don't think anything is broken? Thank you just the same, it's a wonderful Christmas gift. She and I both have cats.
21 września 2024
Odpowiedź od Furbabyfriend
Thank you Jimmy!
I ordered 2 items
I ordered 2 items
One was okay
The other had melted in transit so I had to throw it out! Waste of money!!
21 września 2024
Odpowiedź od Furbabyfriend
Hi
I have just picked up your review with some dismay as I did not hear from you at all regarding any issues with the catnip licks! I would have addressed them straight away had you contacted us. Please could you kindly contact me directly to discuss, as we have never heard of the catnip licks melting and of course we would want to address this.
Thank you
Jessica
Poor quality!
The Peeping Tom looksscratched and cheap, definitely not worth the amount paid. It was purchased as a gift but had to find something else!
23 sierpnia 2024
Odpowiedź od Furbabyfriend
Hello, please could you contact us directly regarding this issue so that we can address it for you.
Thank you,
Jessica
Great experience quality merchandise
Great product and wonderful reliable client experience
21 sierpnia 2024
Odpowiedź od Furbabyfriend
Thank you so much Roberta!
My kitten likes her toy
My kitten likes her toy, but I was disappointed that my 5 month old kitten's playing continuously caused the unit to separate. I had to velcro the ends in order for her to play with it.
5 sierpnia 2024
Odpowiedź od Furbabyfriend
It sounds like she did some serious playing! The Magic Organ toy is connected by a powerful magnet. Im glad however she is still able to beat it up! Even my 17 year old love this toy, so you made a great choice!
Got a new mask in record time after I…
Got a new mask in record time after I didn’t receive the other one-thanks!
16 lipca 2024
The quality was much better than I had…
The quality was much better than I had anticipated it would be. The colour combination, design, and luxurious softness of the wrap was impressive. Customer service was swift and attentive when I had to deal with a minor issue. I highly recommend this product.
28 lipca 2024
Odpowiedź od Furbabyfriend
Thank you so much Trudy! I love that you love the pashmina!
Odpowiedź od Furbabyfriend
Hi Janice, I wonder if you could kindly clarify with us, as we can see that you placed your order on 16 July 2024 and it has been delivered to you, with proof of delivery photos, so we are a little confused by your review?
Creative customisation products
I bought a personalised welcome mat with a photo of my cat, Lola. The designers at Furbaby improved my original design, creating a unique and delightful entrance mat with Lola eagerly waiting for me.
8 lipca 2024
Opinia niezależna
Odpowiedź od Furbabyfriend
We absolutely loved designing your doormat with you! Lola is so photogenic! Jess
I stumbled upon this company while…
I stumbled upon this company while scrolling through Instagram and decided to check out their products. They have an adorable selection of items for animals. Shipping to the US was reasonably priced and my order arrived quickly. Everything was well-packaged and arrived in perfect condition. I'm very pleased with my purchase and would definitely order from them again!
9 czerwca 2024
Opinia niezależna
Odpowiedź od Furbabyfriend
Thank you Holly! We love that you found us!
Furbaby plaques are absolutely superb…
Furbaby plaques are absolutely superb in every way. The attention to detail in reproducing the photo on my personal choices is second to none.
I would love to give 10 stars, but 5 will have to do!
Excellent in every single way 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
There you are 10 stars!!
I can only submit one date, but I have had 3 plaques in total in the past 6 months.
30 kwietnia 2024
Opinia niezależna
Odpowiedź od Furbabyfriend
Aw thank you som much, Judy! We loved creating your designs with you! Love, Jess
Odpowiedź od Furbabyfriend
Hi Heather, we have tried to reach out to you regarding your experience, but we have not heard from you. I note you purchased one of our hugely popular cashmere scarves - which have a consistent 5/5 star rating on our Etsy shop page, so we are a little puzzled by this review! Perhaps it was meant for another store? Please do contact us so we can understand your concerns further and try to assist.
I have NOT received the shawl I…
I have NOT received the shawl I purchased…….I need some explanations!!
10 czerwca 2024
Odpowiedź od Furbabyfriend
Hi Judith, Please could you kindly contact us with your order number so we can investigate and assist you? help@furbabyfriend.com
Love their Facebook page
Love their Facebook page, a mixture of fun, facts & pure cuteness.
Thank you for putting a smile on my face every day.
3 czerwca 2024
Opinia niezależna
Great seller
Great seller! Very fast and excellent quality- I felt they really cared about their products and their customers satisfaction. I would highly recommend them and I’m very pleased with all my orders from them.
1 grudnia 2023
Odpowiedź od Furbabyfriend
Thank you so much for your lovely comments Alex! We are so glad you found us!
Odpowiedź od Furbabyfriend
Hi Fiona, the tracking shows your order was delivered to you on 22 May. We have sent you an email to confirm. There are proof of delivery photos provided by Evri. Perhaps you may be thinking about another order from another company?
Odpowiedź od Furbabyfriend
Thank you Alex!
Total RIP OFF! When my $32 snow globes arrived
When my $32 snow globes arrived, they were cheap, plastic rubbish that you would expect from one of those $1.00 toy machines. Total rip off merchants.
3 listopada 2023
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.