This Connection Point support for Fundrazr customer service is completely useless. I've submitted several forms with my campaign code and have submitted all required forms and information they asked f... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Someone claiming to be from your team has given us thes account details to pay for services. Pleass advise. Is this authentic? Account Name: Adam Abdulraheem Bank: Lead Bank Routing Numbe... Zobacz więcej
Reakcja na opinię
I put this fundraiser on hold while trying to raise funds for my late wife Kiki's chemotherapy treatments in Malaysia. It failed miserably, and as a consequence she died on the flight (which the docto... Zobacz więcej
Reakcja na opinię
It was amazing how quickly we were able to meet and exceed our $30K goal for the stim bike for Kelda's brain injury rehab. The ability to drive the campaign through social media was a huge factor in i... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Crowdfunding for positive impact. Easy, effective, and free. Certified B Corp. Trusted by over 7000 nonprofits from global organizations to local volunteer groups, alongside countless personal causes, FundRazr’s comprehensive cloud-based solution makes it easy to maximize donor reach, mobilize volunteers, and steward loyal supporters, while providing unmatched visibility and value to corporate sponsors. FundRazr is more than just a traditional crowdfunding platform. We offer best-in-class, enterprise-grade fundraising functionality and innovative donor engagement capability to optimize giving results. https://fundrazr.com
Dane kontaktowe
200-171 Water street, V6B 1A7, Vancouver, Kanada
- support@fundrazr.com
- fundrazr.com
2,7
Słaba
215 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Simply amazing
FundRazr was an excellent tool for us to raise funds for the alinker walking bike. It was so easy to set up and use and was really informative on how to create a page that would attract more traffic to it. I would recommend to anyone
5 czerwca 2019
Opinia niezależna
Odpowiedź od FundRazr
Thank you, Cassie! Happy to hear that your campaign was successful and congratulations on your new bike!
Easy peasy!
It was easy to put a campaign together very effective as well!
18 kwietnia 2019
Opinia niezależna
Odpowiedź od FundRazr
That's what we aim for!
The platform was easy to use and…
The platform was easy to use and Fundrazer staff were helpful. I would use it again!
28 stycznia 2019
Opinia niezależna
Odpowiedź od FundRazr
Hi Carrie, we will be happy to see you again!
Best Fund Raiser Ever!
This is the best fundraiser I have used. It helped to get the word out and our goal was reached 100%. Thank you Fundrazr!
14 stycznia 2019
Opinia niezależna
Odpowiedź od FundRazr
Hi Darlene, congratulations on your campaign!
Just found i have had money taken from…
Just found i have had money taken from my bank account with out my knowledge.
beware of scammers
7 stycznia 2019
Opinia niezależna
Odpowiedź od FundRazr
Hi Stephen, thanks for leaving your feedback and sorry to hear that money was taken from your account. Normally no one can have access to your account/card and definitely can't withdraw money without your permission. FundRazr doesn't have any access to funds, they go straight from a contributor's account to a fundraising campaign owner's account through payment processors such as PayPal, WePay etc. We strongly recommend to contact your bank as it looks like a bank security question.
Fundrazr is a great platform!
Fundrazr is a great platform!
I would recommend this crowdfunding platform to anyone interested in getting started in this area of philanthropy. The customer support team is very responsive and the user interface is intuitive and effective!
2 stycznia 2019
Opinia niezależna
Odpowiedź od FundRazr
Hi Kathryn, thank you for your review. We are so thrilled that your campaign got 146% funding of your goal! Thanks for being with us and helping Sri Lanka become landmine-free by 2020. Happy New 2019 Year and looking forward to working together on some new exciting projects this year!
Having used GoFundMe in the past
Having used GoFundMe in the past, FundRazr was a refreshing change. I didn't have to jump through hoops to recover the funds, I received more of the funds than I did through GoFundMe and the experience was far less painless.
31 grudnia 2018
Opinia niezależna
Odpowiedź od FundRazr
Hi Michael, thank you for your kind words and review. It is always rewarding to hear that our members are successfully funding their causes and getting help from their community fast and painless. This is our mission! Have a great day!
Couldn't avoid tipping.
Tried do donate 10 times over 3 days without any tip. Not possible.
Tried to donate 1 time with tip, all of a sudden there was no problems.
I know that a lot of people had the same experience as I did.
Fair enough that fundrazr wants money for a service, but stop pretending that it is optional!
14 grudnia 2018
Opinia niezależna
Odpowiedź od FundRazr
Hi Louise, thanks for your feedback and sorry for this inconvenience. One of our payment processors made a technical update on their end that temporarily affected the optional tipping processing for a handful of campaigns. Our technical team is on it and this matter is going to be resolved shortly. Meanwhile, you can contact support@fundrazr.com and we will refund your tip.
Again, apologies for this technical inconvenience. We want to reassure you that tipping is purely optional and FundRazr will never take advantage of our community and its kindness.
Stellar experience and my very first…
Stellar experience and my very first fundraiser! Thank you for your excellent coaching and assistance. I would recommend your company to anyone who needs your services.
5 grudnia 2018
Opinia niezależna
Odpowiedź od FundRazr
Hi Catherine, thank you for your kind words. We are happy that you had stellar experience with us! Happy Holidays! :)
WE ARE VERY SATISFIED
WE ARE VERY SATISFIED
Very quiet,fast,and minimal fees
THANK YOU
LYDIE 👑
7 listopada 2018
Opinia niezależna
Odpowiedź od FundRazr
Hi Lydie, thank you for your feedback! We are really happy to hear that your fundraiser went successful! We wish you all the best and safe trip to Turkey.
We exceeded our goal and so we are…
We exceeded our goal and so we are obviously happy. I was a bit worried about using WePay because it is not well known by users but it was flawless and I think users were not troubled.
We did encounter one technical hiccup that we got resolved by your tech support within 12 hours but it was a stressful period because we just got the campaign started, engaged our social media and people started donating an were not able to donate. We had to do a lot of back peddling as we waited to get it resolved. As a suggestion, it would be nice if we had hotline or direct number to call if we encounter a crisis because any glitches can lead to a loss of money.
31 października 2018
Opinia niezależna
Odpowiedź od FundRazr
Hi Dave, we're so happy to hear that your campaign was successful. Thanks for your suggestion, I will make sure to pass your feedback to our technical department so we can discuss an option of adding a direct number for our customers for even faster response!
Good luck with everything and have a great rest of your week!
Was a good campaign
everything went smooth. id still want to have a way to check up on my inventory for products i offer in different perks.
19 października 2018
Opinia niezależna
Awesome experience.
25 września 2018
Opinia niezależna
Simple and effective fund raising
9 września 2018
Opinia niezależna
Odpowiedź od FundRazr
Thank you for your feedback, Brad! :)
Easy to manage and share the campaign
Easy to manage and share the campaign. Options for donations and shares to FundRazr were clear.
14 sierpnia 2018
Opinia niezależna
Odpowiedź od FundRazr
Thanks, Sean! We work hard on making it easy and effective for our fundraisers, we will make sure to pass your feedback to our (hardworking) technical team!
Double Dipping Fundraiser
Was funny... donators were charged a fee for donating.. and then I was charged by WePay for withdrawing. Seems like a double dipping situation..
25 lipca 2018
Opinia niezależna
Odpowiedź od FundRazr
Hi Gary, thanks for being with us! When fundraisers pick our Free Plan, we ask contributors for an optional tip that they can easily opt-out. These tips support us and help us make free fundraising possible.
As for WePay, all payment processors collect their own industry-standard service fees. These fees directly go to the payment processor and we don't control or touch them.
I hope this helps! Have a great day :)
Wonderful site
Wonderful site, fast and easy to use...I enjoy it very much and feel always in control it's utilization!
24 maja 2018
Opinia niezależna
Odpowiedź od FundRazr
Hi Thomas, so glad to hear that you had great experience with us! Congratulations on hitting 186% of your goal. We wish all the best to you and The Sunshine Home!
I thought the experience was great
I thought the experience was great, but the fees could be reduced. Now there are other sites that charge less per transaction, so to be competitive, the fees should be reduced.
16 maja 2018
Opinia niezależna
Odpowiedź od FundRazr
Hi Janine, we are happy to hear that your experience was great! Also, thanks for your suggestion about the fees - we have Free Fundraising option that doesn't charge any platform fees!
Have a great day! :)
Fantastic platform
Fantastic platform. I love how easy it is to set up and use, and it has every feature I need--perks, peer-to-peer, excellent user-interface, nice social media interface. Fundrazr is top-notch.
15 marca 2018
Opinia niezależna
Odpowiedź od FundRazr
Thanks, Dave! We're so happy that you liked it!
Second year and it was good and great
Second year and it was good and great. We did very well and I got the help that I needed Thank you
9 marca 2018
Opinia niezależna
Odpowiedź od FundRazr
Thank you for being with us! :)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.