Freya & Thor of Sweden Recenzje 

237
•
Wynik TrustScore: 4.5 na 5

4,6

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Oceniono na 5 z 5

Funderade hårt och länge, men kunde inte hitta några som helst nackdelar med mitt köp. Smycket jag köpte såg precis ut som på bilden både vad gäller storlek och nyans, priset var rimligt, och det han... Zobacz więcej

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Oceniono na 5 z 5

OTROLIGT bra, fint och seriöst bemötande av bästa Niels! Har aldrig varit med om något liknande när det gäller kundservice. Klantade mig med beställningen och fick hjälp direkt med att lösa detta, v... Zobacz więcej

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Oceniono na 2 z 5

Vore det inte för läder remmen och ringarna som är vällgjort och kvalité Men själva huvudpersonen Ja hammaren va under all kritik en plåttbit som är formad går inte vända på den. då är den en skå... Zobacz więcej

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Oceniono na 5 z 5

The chain and the hammer itself are gorgeous with a simplistic design that doesn't clash or seem overly "tacky". My only issue is that this one shipped with a noticeable deep scratch on the rig... Zobacz więcej

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Informacje dotyczące firmy

  1. Sklep jubilerski

Napisane przez firmę

Freya & Thor offers Swedish handmade, sleek & minimalistic jewellery, taking inspiration from Norse Mythology. The brand was founded in April 2017, with an ambition to offer modern bracelets, necklaces, earrings & rings with a unique design. The Hammer Mjölner became our first Collection, & symbol for protecting the world against inequality, pollution & other threats of the modern world. In 2020 we designed and launched the second main collection out of inspiration from Freya and her tales. Out of deep affection & longing for her husband, travelling the world during long times, she cried Golden Tears the tales tells. The Tear drop became our symbol of deep love in the Tear of Freya Collection. Freya’s second Collection saw it’s light in 2022 – “Lynx of Freya”, designed based on the trust, loyalty & devotion the wild cats showed Freya, helping her pull her chariot whenever travelling somewhere. We not only aspire for people to wear our products and look good, but we also hope you as a wearer will strive to defend our world from poverty, pollution and other for our world evil things, just as Thor did. We look forward to have you as our customer. <3


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

237 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,6

Wszystkie recenzje

(237)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 17

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Oceniono na 1 z 5

The necklaces broke the first time I…

The necklaces broke the first time I wore them. I am very disappointed and will be requesting a refund.

30 stycznia 2023
Logo Freya & Thor of Sweden

Odpowiedź od Freya & Thor of Sweden

Updated status and reply (17th of March 2023):

We were in touch with you over e-mail where you said both necklaces broke the first time you wore them, and that you decided to throw away all the jewellery, and that you cannot reclaim it anymore, but you wanted a refund.
Each chain is pull tested before they come to our foundry, and then when we ship them off to the customer, we pull test once more. The likelihood that your necklaces have broken is therefore very, very small. The likelihood that the pendants have broken is zero as there isn't anything that can break.

All in all, we are sad that you claim these things, and that you have thrown away one necklace made in highest quality up-cycled Sterling Silver 935, which has been plated with 24 carat gold, a second necklace made in up-cycled Sterling Silver 935, and the pair of earrings.

We hope that you see that we are a genuine, hard-working brand, we want to reach out with a story of empowerment and beauty, both on the inside and outside.

Therefore we hope that also our story, and your jewellery pieces story can inspire you to be true and genuine in your life going forward. As this will help not just you, but also the people you meet in your life. The more people that can act in a nice way towards other, the better this world will be.

We now send love from us to you
/Niels and the Freya & Thor team

Dear Amy (our first answer 16th of February 2023),
We are partly shocked and confused - you ordered two necklaces and both broke? We normally never have any mal-functioning necklace chains. One chain out of 100 has a malfunction or is wrongly produced (human error factor). But it also sounds strange since we test and pull each chain before sending them to a customer.
We of course would like you to return the chains, we will inspect them, and then return fully functioning necklace chains, plus reimburse you for the postage costs.
We will also e-mail you to sort this so that you are five-star-happy in the end.
Best
Niels

Oceniono na 5 z 5

Otroligt snabb leverans och trevligt…

Otroligt snabb leverans och trevligt snabbt bemötande via mejl.

7 lutego 2023
Logo Freya & Thor of Sweden

Odpowiedź od Freya & Thor of Sweden

Hej Petra - åh så glada vi är att höra att dina ord - stort tack för att du delar med dig så vi får veta.
Vi hoppas vi snart ser dig igen och kanke för en gåva till någon som också kan behöva en boost i styrka, kärlek och målmedvetenhet framåt.
<3
Niels & teamet på F&T

Oceniono na 5 z 5
Logo Freya & Thor of Sweden

Odpowiedź od Freya & Thor of Sweden

Dear Séverine - thank you so much for sharing - it means a lot for us to get the feedback. :)
We look forward helping you again going forward.
All the best now to you and your family
Niels and the F&T crew

Oceniono na 5 z 5

Beautiful necklace and a lovely hand…

Beautiful necklace and a lovely hand written note inside. I would definitely buy again.

4 lutego 2023
Logo Freya & Thor of Sweden

Odpowiedź od Freya & Thor of Sweden

Dear Michelle - thank you very much for your review - returning customers are very, very dear to us and we have quite a few - we truly look forward to helping you again when you decide to come back.
For now we wish you and your family all the best
/ Niels and the whole F&T crew

Oceniono na 5 z 5

Beautiful craftsmanship

Beautiful craftsmanship, I love it! So much attention given to detail, from packaging to the item itself. Fast shipping to the states. Thanks

2 lutego 2023
Logo Freya & Thor of Sweden

Odpowiedź od Freya & Thor of Sweden

Dear Kristen - thank you so much for sharing your thoughts with us - we are truly happy. :)
We see more and more interest from the USA, and hope to be able to "reach out" with our brand over there also, if you have ideas we would be very happy to hear. If you want to - send us a message at support@thorofsweden.com if you think of somewhere we could resell, or if you have other ideas. We will of course give you something in return in that case as a thank you. :)
All the best now
Niels & the team

Oceniono na 5 z 5

Would recommend

Very nice, high quality jewellery and item was delivered within the estimated range.

7 lutego 2023
Logo Freya & Thor of Sweden

Odpowiedź od Freya & Thor of Sweden

Dear Michael, thank you very much for your review - it means so much for us to get your review knowing our hard work pays off in terms of happy customers! :)
All the best now - to you and your family
/ Niels and the F&T crew

Oceniono na 5 z 5

Love the tear drop necklace which came…

Love the tear drop necklace which came rather quickly from sweden.

6 lutego 2023
Opinia niezależna
Logo Freya & Thor of Sweden

Odpowiedź od Freya & Thor of Sweden

Dear Ruth - we are proud and happy about the design as well - and the meaning it encompasses. We are also very thankful for you sharing that you were happy with your purchase - you cannot imagine how important it feels for us to hear yours and other customers words.
All the best until we "see you" again :)
/Niels and the team of F&T

Oceniono na 5 z 5

Happy wife, happy life

Got my wife a necklace, and she loved it, so I'm pretty happy.

5 lutego 2023
Opinia niezależna
Logo Freya & Thor of Sweden

Odpowiedź od Freya & Thor of Sweden

Daniel - we recognise that one "happy wife, happy life" :-D
We are happy that we in an indirect way could make you happy then!
Whenever you need even more happiness - we are here! :-D
/Niels & the crew

Oceniono na 5 z 5

Very unusual jewellery

Very unusual jewellery , various designs , extremely well made , I have bought twice from this company , they are very helpful , and the nice gestures of a handwritten message is great , very prompt delivery as well . Excellent all round ⭐️

3 lutego 2023
Logo Freya & Thor of Sweden

Odpowiedź od Freya & Thor of Sweden

Dear P - thank you so much for sharing your thoughts and helping us to understand what we do good - you have taken all aspects into accound and this review is, holistically, the most wonderful review we have ever received I believe - it truly means a lot to us!
We wish you all the best and look forward when you are back for a third time :)
/ Niels & the team

Oceniono na 5 z 5

High Quality items

Quality items, great communication and super fast delivery. Highly recommended 10/10

3 lutego 2023
Logo Freya & Thor of Sweden

Odpowiedź od Freya & Thor of Sweden

David - wow we are so happy - it's the first time we get a 10 out of 10 on a 5 graded scale! :-D
The whole team are all smiles and sends regards to you - hope to see you soon and we'll aim for the same super evaluation! :)
Best
/Niels & the F&T crew

Oceniono na 5 z 5

A wonderful story...

My sister had gold coloured earrings shaped like a tear that I loved, she wouldn't give them to me! I loved them because they sometimes looked like a ship's sail. When I was 50 she had replicas made in silver, they meant so much, especially as she died 12 years ago. In 2021 my house was burgled, and the earrings stolen. They meant more than everything else that was stolen put together. I searched for a copy with no joy. A few weeks ago they flashed up as an advertisement on my kindle and I couldn't order quickly enough! Although the originals were between your two sizes they bring a happy tear to my eyes every time I wear them. Thank you.

2 lutego 2023
Logo Freya & Thor of Sweden

Odpowiedź od Freya & Thor of Sweden

Wow - thank you so much for sharing the story behind your purchase. We are incredibly happy that we could be a piece in the puzzle for your life, and the relationship with your sister. The meaning and symbolism in the "Tear of Freya" collection fits so well. If you haven't already, please read our blog post (you find the blog in the footer) about the Tear of Freya design and symbolism.
We wish you all the best and yet again thank you for sharing your story. <3
/Niels & the F&T Crew

Oceniono na 5 z 5

Gorgeous jewellery

Gorgeous jewellery, very pleased with my purchase, prompt delivery, excellent communication.

29 stycznia 2023
Logo Freya & Thor of Sweden

Odpowiedź od Freya & Thor of Sweden

Dear Janice - it makes us super happy to hear your words and that you rate us 5 star - we still continue to develop and improve day-by-day and hopefully the next time you order you will find something new and refined still. :)
All the best to you Janice
/Niels & the F&T crew

Oceniono na 5 z 5

Bracelet fits like I’ve always worn it

Bracelet fits like I’ve always worn it. The ‘mountain range’ cord is a neat touch. Posting was speedy and the packaging is beautiful. Thankyou.

19 stycznia 2023
Logo Freya & Thor of Sweden

Odpowiedź od Freya & Thor of Sweden

We thank you Sandi - both for your order and your feedback - it means a lot to hear what our customers think, and it gives a positive spark for the whole team! :)
All the best
Niels & the Crew

Oceniono na 4 z 5

Beautiful pieces created with love and…

Beautiful pieces created with love and care, love the company mantra, I'm a fan

18 stycznia 2023
Opinia niezależna
Logo Freya & Thor of Sweden

Odpowiedź od Freya & Thor of Sweden

Dear Nicole - thank you so much for your input and for sharing your thoughts! We look forward helping you again and will strive our most to achieve a 5th star from you then :)
Best
Niels & the Crew

Oceniono na 5 z 5

Very happy customer!

Beautiful product, well packaged and with outstanding communication and service. Despite Christmas & New Year international post, everything arrived safely, promptly and trackable.

28 grudnia 2022
Logo Freya & Thor of Sweden

Odpowiedź od Freya & Thor of Sweden

Dear Mark, thank you so much and we are so happy that you are happy! :)
We hope 2023 has started out in the best possible way for you and your family!
Look forward to see you soon again
Best
Niels & the crew

Oceniono na 5 z 5

1st class all the way.

Lovely jewelry - my wife will love her birthday present (and I'll get brownie points).
Loved the personal message in the presentation box, too.

21 grudnia 2022
Logo Freya & Thor of Sweden

Odpowiedź od Freya & Thor of Sweden

Dear Nigel - thank you so much for your feedback - fantastic to hear that your wife was happy and that you gained some valuable life points. All the best - we hope we can soon be of service again :)
Best Niels and the team

Oceniono na 5 z 5

Great personal touch and excellent…

Great personal touch and excellent communication. It's a delightful product range, with a wonderful spirit of the Norse mythology embedded into the design esthetic.

19 grudnia 2022
Logo Freya & Thor of Sweden

Odpowiedź od Freya & Thor of Sweden

Dear Cecilia,
Thank you so much for letting us know your experience - by your beautiful words we get a positive injection to continue working hard for high quality sustainable products, and hopefully continuing, and even developing the way we meet you as a customer.
Thank you again and we wish you a nice, relaxing Christmas :)
/ Niels & the team

Oceniono na 5 z 5

Good products and quick delivery

Good products and quick delivery.
Very helpful staff. Excellent communication. Definitely recommend.

16 grudnia 2022
Logo Freya & Thor of Sweden

Odpowiedź od Freya & Thor of Sweden

Thank you so much for sharing your experience Paul - we wish you a happy holiday and we look forward to be helping you again in the future. :)
Best
Niels & the F&T-crew

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