I’m very happy with the service I received from Freeman Jones. The whole process was explained clearly, and the team were supportive, patient and professional throughout. They kept me informed at ev... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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I just wanted to take a moment to thank you all for your help and support throughout the IVA process. Your guidance and reassurance have made what could have been a very stressful experience much e... Zobacz więcej
Obviously having money worries is very stressful, but they made me feel so comfortable speaking to them about it, very very friendly and super helpful. I would advise anyone with money worries to take... Zobacz więcej
From my very first contact, the team treated me with complete empathy. They explained every option clearly, without any pressure, and helped me get my life back on track. Wonderful service!
Informacje dotyczące firmy
Napisane przez firmę
Freeman Jones is a firm of insolvency practitioners specialising in Individual Voluntary Arrangements (IVAs).
Dane kontaktowe
Floor 15, Blue Tower, MediaCityUK, , M50 2AB, Salford Quays, , Zjednoczone Królestwo
- 0161 672 8999
- customer.services@freemanjones.co.uk
- freemanjones.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 66% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very easy to navigate options
Very easy to navigate options help is available all the way everyone I dealt with was compassionate polite helpful and has made such a difference to my mental health knowing I no longer have to struggle financially
There is helpful hand
The experience I gained was remarkable customer service was very satisfactory
The staff where very knowledgeable polite and very understanding and supportive
They did not judge me, but clearly they did all they could to help me when I needed help the most
About a year ago i thought i was just sinking no one to turn to but luckily i was guided by a kind gentleman from customer services from a bank who gave me the No for Freeman Jones. Reluctant but finally I telephoned them and my situation was dealt with in confidence
I am very happy and I would recommend others who are in any financial difficulties to seek help, rest assure you will never be judged; matters in fact you will feel relieved once you have spoken to them.
Just glad it's over and that each year…
Just glad it's over and that each year was stressful as the communication was terrible and hard to work with

Odpowiedź od Freeman Jones
Very supportive and always available to…
Very supportive and always available to answer any questions, highly recommended
Communication is awful
Communication is awful. They don't respond to emails in a timely manner and they ignore legitimate questions.

Odpowiedź od Freeman Jones
Wish I knew about this a year ago.
I started speaking to heather few weeks back and finished speaking to heather over the weeks. Professional, helpful and very passionate about helping me. Wow!
Excellent service all the way through
Excellent service all the way through. Really lovely, helpful advisors. Highly recommend
Mathew from the money wellness group…
Mathew from the money wellness group was brilliant, full of information and knowledge, always followed through on what he said he was going to do to the timescales and always made sure information was understood correctly by going through it in detail. Very patient, understanding and respectful, always supported me and my decision. Thank you
Honestly words can’t describe how happy…
Honestly words can’t describe how happy and easy this process was, best decision and highly recommend special thank you too mathew for going beyond and answering everything and the great communication and support.
They have thrown me a new life line by…
They have thrown me a new life line by negotiating with my creditors and allowing me to pay an affordable and manageable amount each month. Thank you so much for you help and hard work
My experience has been overwhelming…
My experience has been overwhelming felt like ive been supported so much and im so thankful, i can finally start seeing my future a little better now thanks to you all
Thank you!
Just wanted to shout out Sam weaver and Heather Johnson, who personally worked on my case. Both were so helpful and really reassured my each step of they way. They were so thorough. I really cant thank them enough. Helping me through such a tough time. Thank you to you!
From the beginning to being accepted…
From the beginning to being accepted for our debt solution freeman jones and there respective team have both been understanding and fully informative of the correct solution for our need.
Professional understanding and supportive from the beginning to where we are now and also found a solution of which we did not think possible.
Everyone went the extra mile
Everyone was supportive and made me feel very relaxed when speaking on the phone for many of hours, they were all very professional with the way they went around their business.
It was a very long process very embarrassing at times but all done with the utmost respect to myself and mine unforeseen circumstances due to illness.
May I take this opportunity to thank all members of the team for their hard work and effort put into this situation.
Kindest regards
Mr W Mackney
Clean and continuous updates and communication
Constant updates and communication. Everything was made clear.
Brilliant experience and peace of mind
I contacted Freeman Jones in the summer of 2019 as I was struggling to make payments to my creditors and needed help. They were understanding and helped me with an IVA which I could afford lasting 6 years. I have finally received my completion certificate today.
I have nothing but good things to say about this company. As long as you stay up to date with sending them any payslips or documents they need you'll have a good experience here.
I had to pay additional monies (which I kept aside and paid in full at the end of my IVA). I was allowed to keep the first 10% of anything over my standard monthly wage with 50% of anything over that going into my IVA. This was made clear to me at the start so not a surprise as others may claim in their reviews. So bear this in mind when starting your IVA journey.
Customer service was always first class and I've got nothing but praise for the people who helped me.
For the first time in years I'm debt free and the feeling is fantastic.
Thank you Freeman Jones. I really appreciate all the help and peace of mind you'll given me throughout this journey.
Staff where very helpful and super…
Staff where very helpful and super friendly.
Staff made it seem really easy and…
Staff made it seem really easy and talked me through the whole process
Very professional and very…
Very professional and very knowledgeable. The members of staff who I had dealings with were very friendly and offered very good advice. Very happy with the outcome and I can now look forward to finally getting back on my feet.
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