FPS Fire- Fire Protection Services Ltd Recenzje 

128
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

FPS are caring and enthusiastic. They're service is second to none & their staff extremely polite & helpful. We've been with them for 5 years now and are extremely pleased with their entire operation.... Zobacz więcej

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Oceniono na 5 z 5

The both the admin organisation and the engineer's service were efficient, friendly and helpful. Everything happened on time and as arranged. The engineer was happy to answer our questions and, toge... Zobacz więcej

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Oceniono na 5 z 5

Excellent sprinkler service. Turned up right time. Very thorough and professional. Answered my questions and discussed the system set up etc. Advised me on next steps as house was missing a sprinkler... Zobacz więcej

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Oceniono na 5 z 5

FPS staff very polite and knowledgeable. Office staff very helpful to set up appointment and reschedule due to a commitment on my part.,. Engineer arrived on time , very presentable and professional.... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Instalacje przeciwpożarowe
  2. Konsultant ds. ochrony przeciwpożarowej
  3. Dostawca systemów ochrony przeciwpożarowej

Napisane przez firmę

FPS was established in 2006 as a multi-disciplined Fire Protection Provider, however in 2016 we re-organised our business to specialise and focus on a smaller number of key Products & Services. ‘FPS’ was born out of my disillusionment with some of the larger ‘players’ in the industry. These large companies appeared to be more concerned with themselves rather than their customers & staff. I felt we could do a much better job. Simon Gwinnett’s ambition for FPS is to be known as a highly reputable company, centered around delivering high-quality products and workmanship, whilst maintaining open and honest business practices that clients can trust. We will achieve this by focusing on our clients’ priorities, consistently exceeding their expectations and building long-term, trustworthy relationships. FPS were one of the 1st companies in Wales to achieve FIRAS third party accreditation for the design, installation and commissioning of sprinkler systems. We have taken a lead in advising clients and building control authorities to ensure that systems are compliant, robust & cost-effective. Our central philosophy of ‘quality first & foremost is at the heart of what we do. We remind ourselves regularly that our installed systems are occasionally brought into action, saving lives & limiting damage to property. Industrial, commercial, residential & domestic Fire Sprinkler Systems Dry Riser Systems Wet Riser Systems Fire Hydrant Testing


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

128 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(128)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 35

Napisz recenzję
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Oceniono na 5 z 5

Easy booking and great value.

Great service from booking to completion of the inspection.
Received detailed report overnight to keep for Insurance cover.
Very pleasant and helpful engineer.

18 października 2024
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Odpowiedź od FPS Fire- Fire Protection Services Ltd

Hi John good afternoon thats great to hear and thanks for the feedback

Oceniono na 5 z 5

We arranged the first call out with fps…

We arranged the first call out with fps to come show us how to use the sprinkler system and tell us how it works. The young boy was very polite and very knowledgeable. We then arranged our service while the boy was here. We had to cancel one and they were very accommodating over the phone getting another appointment booked for the following week. The gentleman who came and service the system was really good in and out in no time at all. No complaints what so ever

1 października 2024
Opinia niezależna
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Odpowiedź od FPS Fire- Fire Protection Services Ltd

Hi Jonathan thanks for taking the time to provide a detailed account of your experience.

Oceniono na 5 z 5

Very professional

Very professional. Great service

19 września 2024
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Odpowiedź od FPS Fire- Fire Protection Services Ltd

Hi Carol good evening and thanks for your feedback. Much appreciated.

Oceniono na 5 z 5

New home sprinkler system - explained in detail

Tom from FPS visited to explain the Sprinkler system in our new Persimmon home. The insight and explanation was far more detailed than could be taken from the documentation supplied in the Welcome pack, so a visit is certainly worth booking.

22 sierpnia 2024
Opinia niezależna
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Odpowiedź od FPS Fire- Fire Protection Services Ltd

Thanks for taking the time and trouble to provide some feedback. Much obliged

Oceniono na 5 z 5

Great service

Great service. Informative.

24 września 2024
Opinia niezależna
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Odpowiedź od FPS Fire- Fire Protection Services Ltd

Hi Joe thanks for the feedback.

Oceniono na 5 z 5

Customer care visit from Tom at FPS

Customer care visit from Tom at FPS. Great service, explained the system and showed how to isolate incase of an emergency

20 września 2024
Opinia niezależna
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Odpowiedź od FPS Fire- Fire Protection Services Ltd

Hi Ian good evening & thanks for your feedback. Much appreciated.

Oceniono na 5 z 5

Tom Gwinnett was great

Tom Gwinnett was great, really easy to talk to and now understand how the system works

18 września 2024
Opinia niezależna
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Odpowiedź od FPS Fire- Fire Protection Services Ltd

Hi Tom good afternoon and thanks for taking the time to provide feedback

Oceniono na 5 z 5

Tom visited for a complimentary usage…

Tom visited for a complimentary usage demonstration and he was brilliant! Very informative and also said he would do a further check to ensure we had the correct parts. Couldn’t be happier with the service

15 września 2024
Opinia niezależna
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Odpowiedź od FPS Fire- Fire Protection Services Ltd

Hi Conor good afternoon and thanks for taking the time to leave feedback for toms visit.

Oceniono na 4 z 5

Opinion

The engineer was efficient and courteous

5 września 2024
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Odpowiedź od FPS Fire- Fire Protection Services Ltd

Hi Hilary good afternoon & thanks for taking the time to review our engineers visit.

Oceniono na 5 z 5

Brilliant Service

Quick, on time, friendly and efficient. I couldn't ask for a better service. Thank you and see you next year.

5 września 2024
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Odpowiedź od FPS Fire- Fire Protection Services Ltd

Hi Lucy thanks for taking the time to give us feedback.

Oceniono na 5 z 5

Great Customer experience

Nathan came to complete our 1st service for our sprinkler system. He was professional and friendly throughout whilst carrying out the service with care in our house. He was happy to explain what he was doing and was able to answer any questions we had. Another great experience with this company who have staff with great knowledge and customer service. Thank you Nathan

5 września 2024
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Odpowiedź od FPS Fire- Fire Protection Services Ltd

Hi Trudy good afternoon and thank you for such a glowing review of Nathans visit. We will be sure to pass this on.

Oceniono na 5 z 5

Nathan completed our annual service…

Nathan completed our annual service today -knowledgeable and courteous -a pleasure to do business with
Geoff

5 września 2024
Opinia niezależna
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Odpowiedź od FPS Fire- Fire Protection Services Ltd

Hi Geoff good evening and thanks for your feedback. Much appreciated

Oceniono na 5 z 5

Nathan was a great help in trying to…

Nathan was a great help in trying to troubleshoot our system. He was punctual, had excellent communication skills and was approachable. I would recommend his services.

4 września 2024
Opinia niezależna
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Odpowiedź od FPS Fire- Fire Protection Services Ltd

Hi Alasdair thanks for taking the time to give us feedback and glad you were satisfied

Oceniono na 5 z 5

Friendly & knowledgeable

Friendly, knowledgeable and reassuring. Tom turned up on time (which is always appreciated!) and explained the system clearly, answering my questions without any judgement if they were silly or not and I even got a sticker with instructions in case I forgot anything 😁 - lovely, professional lad, thank you!

4 września 2024
Opinia niezależna
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Odpowiedź od FPS Fire- Fire Protection Services Ltd

Hi Alexandra its a pleasure and we are glad to hear that Toms visit was positive. Thanks for taking the time to provide a review.

Oceniono na 5 z 5

Service

Service completed by Nathan. Very knowledgeable and gave us some advice on some issues that we may come across. A service that I will continue to request every year. Diolch

4 września 2024
Opinia niezależna
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Odpowiedź od FPS Fire- Fire Protection Services Ltd

Brilliant Marc thanks again for the review

Oceniono na 5 z 5

Great service

Tom came out to give us a demonstration of the sprinkler system. Explained everything clearly and concisely, and booked us in for our annual service, which was completed by Nathan. Again, excellent service and happy to answer any questions!

20 sierpnia 2024
Opinia niezależna
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Odpowiedź od FPS Fire- Fire Protection Services Ltd

Hi Kurt thanks for your feedback and the positive review.

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