The products are good but the production lead time (3-5 weeks) is problematic to my own production logistics. Communication is often poor. My last email inquiry on order status went unanswered. I'v... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
The products are good but the production lead time (3-5 weeks) is problematic to my own production logistics. Communication is often poor. My last email inquiry on order status went unanswered. I'v... Zobacz więcej
Reakcja na opinię
I was going to provide 2 stars, due to my expectation that the masks were manufactured by FLS (made in China), but feel like that’s my fault for not ensuring made in USA. Price is ok, but cheaper KN95... Zobacz więcej
This shipment was a little late, it normally comes in 2 days, guess they are backed up. I feel secure knowing these masks come with a certificate of authenticity and they have a snug fit, even on my... Zobacz więcej
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If you work in a lab, you need Foxx's products. For years, my lab wasted time and money before getting Foxx's leak-free spigots. The only carboy spigot I've ever found that does not leak. They also ca... Zobacz więcej
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Headquartered just north of Boston, Foxx Life Sciences is a privately held, global supplier to the research, pharmaceutical, and biotechnology markets. Foxx is proud to sell and promote an extensive line of high-quality, custom single-use systems (SUS) including tubing, bag, bottle, flask and carboy assemblies, filtration, fluid management, and laboratory safety products. In addition to the Foxx product line of nearly 4,000 products, the company distributes an additional 2,000 products from Borosil, Ami Polymer, Abdos, and CPC. Quality focused, Foxx maintains ISO 13485 (certified since 2010), ISO Class 7 cleanrooms, and 3 locations worldwide. Our Product lines include Biotech and Pharmaceutical Single Use, Laboratory Equipment, Supplies and Services, Including Lab Filtration, Carboys, Bottles, Flasks, Lab Safety Products, Vacuum Traps, Solvent Waste and Borosil Glassware.
6 Delaware Drive , 03079, Salem, Stany Zjednoczone
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent Quality Prodcuts! Always delivered products on time!!
Ive had issues with every order from products showing a 2 week shipping lead time and it turning into 16 weeks to customer service not responding or caring about getting you what you ordered.
Excellent quality masks for back to school, quick delivery!

Odpowiedź od Foxx Life Sciences
I gave you five stars this time Even I was disappointed at the first order but you made me impressed as on time delivery and thanks for you support.

Odpowiedź od Foxx Life Sciences
The best price of all vendors, delivered timely. What's not to like?

Odpowiedź od Foxx Life Sciences
I asked for a quote and lead time on the item purchased. When I purchased the item I was informed there wasn't any in stock and the lead time would be a month. When I followed up on the ship date after 3 emails, I had to escalate the issue to involve my supervisor as I did not receive any responses. He also tried a few times before anyone answered.
Our company purchased a VacTrap XL. Prior to purchase we consulted with a rep for pricing and part numbers. The item arrived poor quality and setup incorrectly. We were able to switch the tubes over to a correct orientation, however the item still did not work. Prior to connection, the vacuum suction was very strong, but after connection to a 4L or a 1L tube, the suction was dead. the tubing collapses on itself. We relayed all our troubleshooting to our rep. She was able to escalate our claim to the right person. I have been following up now for 2 weeks now trying to get our refund processed however it has not happened yet.

Odpowiedź od Foxx Life Sciences
Excellent service and delivery time, thank you very much

Odpowiedź od Foxx Life Sciences
This shipment was a little late, it normally comes in 2 days, guess they are backed up. I feel secure knowing these masks come with a certificate of authenticity and they have a snug fit, even on my thin face. I have recommended Foxx Life Sciences to many friends and family.

Odpowiedź od Foxx Life Sciences
Exxceptionally quick delivery. Items arrived well packaged in sturdy boxx. Exxactly what I ordered. No items were mixxed up. Great exxperience. Exxtremely happy customer. Exxcited to place another order soon. Exxcellent 5 star rating for Foxx Life Sciences.

Odpowiedź od Foxx Life Sciences
The product was exactly what I was looking for! Thank you!

Odpowiedź od Foxx Life Sciences
Great communication about confirmation and tracking. However, I was hoping to find the paid invoice in my email or in the packaging.
Great product! a little better communication would bring you all to a 5 star.
I had a question about specifications prior to placing my order and Foxx's Sales Rep answered all my questions and suggested an alternative that suit my needs perfectly. Thanks for the recommendation and for the timely delivery.
I originally ordered a waste container off of amazon, only received the lid. Returned through amazon and only recieved another lid. Then went through the company and still only ordered a lid. Then was told that this $230 waste container was only a lid. I wanted to return it, had to reach out again, and was told it actually does come with a container.
Back ordered part arrived so late the project was already over.
Also website did not allow the customer to see what was in stock and what wasn't.
The products however fill a niche.
This site is just what I need at this time of the pandemic. The medical supplies are quality. The prices are affordable and discounts are provided. Thanks for making available the medical supplies I need! Keep on serving the public!
Quick delivery. The product is exactly what I expected.
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