Couldn't have hoped for better service. I asked on Wednesday evening if there was any chance I could get print delivered Friday morning. Richie arranged it so it would. I saw on packaging that extr... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I didn't get follow up email as promised after purchase acknowledgement but found out that photo's were on their way after I got in touch. I also thought that the postage seemed expensive compared... Zobacz więcej
Reakcja na opinię
Gorgeous picture of Oranmore castle delivered to my brother in law in Kilkenny- he was delighted with it. One thing I forgot to ask Fotofactory was if the glass could be got in non reflective glass ..... Zobacz więcej
Reakcja na opinię
I Ordered online with ease the website has some of Ireland finest photo's you can Imagine.I Ordered them on Wednesday night and had them on Friday their delivery services are excellent and Richar... Zobacz więcej
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Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Wall Prints Perfect for a Gift, Home Decor, Interior Design, Residential, Commercial. 30 Day Money Back Guarantee, Fast Delivery..
Dane kontaktowe
4,7
Doskonała
82 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Superb service
Superb service. Delivered within a few days of order. Delighted with pictures too..
4 listopada 2020
Odpowiedź od Foto Factory
Dear Teresa
Thank you for taking the time to share your amazing feedback.
We are super happy that you gave us a 5 star rating for our product and service and look forward to being of service again :)
Thank you again
Richie
Foto Factory Team
Damage to artwork
Unfortunately my artwork arrived damaged on the edges,I think more care needed in the packaging of them.Lucky I was able to disguise the damage under the frame.Still love my pieces of artwork though!!!
27 października 2020
Odpowiedź od Foto Factory
Dear Gill
Thank you for taking the time to share your feedback.
We sincerely apologise that your order arrived damaged and have contacted our workshop to revise any packaging issues to ensure the safe arrival of all future orders.
For the inconvenience, we have emailed you a discount code that you can use with your next purchase.
Thank you again
Richie
Foto Factory Team
I didn't get follow up email as…
I didn't get follow up email as promised after purchase acknowledgement but found out that photo's were on their way after I got in touch.
I also thought that the postage seemed expensive compared to other internet outlets but photos arrived safely.
thanks
Amanda
11 października 2020
Odpowiedź od Foto Factory
Dear Amanda
Thank you for taking the time to share your feedback.
Unfortunately there is some confusion as we don't send a second email after acknowledgement of purchase.
We aim to deliver your order within a 3 to 5 working days but this time frame may vary as well as costs with overseas shipping.
We are constantly reviewing our shipping charges to provide our customers with the cheapest and most reliable option.
We are happy your order has arrived and would like to be of service again.
With this in mind, we would like to offer you an extra 10% off your next order.
Please enter "Amanda10" at the checkout.
Thank you
Richie
Foto Factory Team
I Ordered online with ease the website…
I Ordered online with ease the website has some of Ireland finest photo's you can Imagine.I Ordered them on Wednesday night and had them on Friday their delivery services are excellent and Richard is a pleasure to deal with very helpful, I would highly recommend this company for quality and service. Keep up the fantastic work Richard and staff.
Jason Tang
Virgo Group
Dublin
10 października 2020
Odpowiedź od Foto Factory
Dear Jason
Thank you for your kind review, it is greatly appreciated.
We are thrilled that you were happy with our product and service and you had also received them in time to meet your deadline.
We also look forward to being of service again :)
Thank you again
Richie
Foto Factory Team
Extremely helpful on the phone
Extremely helpful on the phone. Delighted with prints when they came, ordered more😃😃😃
20 lipca 2020
Opinia niezależna
Odpowiedź od Foto Factory
Dear Emer
Thank you for taking the time to share your amazing feedback.
We are super happy that you gave us a 5 star rating for our product and service and look forward to being of service again :)
Thank you again
Richie
Fast and efficient service
Fast and efficient service, and a great photograph on canvas. Thank you.
13 lipca 2020
Opinia niezależna
Odpowiedź od Foto Factory
Dear Peter
Thank you for taking the time to share your amazing feedback.
We are super happy that you gave us a 5 star rating for our product and service and look forward to being of service again :)
Thank you again
Richie
Excellent and professional service
29 czerwca 2020
Opinia niezależna
Odpowiedź od Foto Factory
Dear Niall
Thank you for taking the time to share your amazing feedback.
We are super happy that you gave us a 5 star rating for our service and look forward to being of assistance to you again in future :)
Once more we thank you
Richie
Foto Factory Team
Beautiful canvases
Beautiful canvases, quick delivery and very helpful
18 czerwca 2020
Opinia niezależna
Odpowiedź od Foto Factory
Dear Sinead
Thank you for taking the time to share your amazing feedback.
We are super happy that you gave us a 5 star rating for our product and service and look forward to being of service again :)
Thank you again
Richie
Beautiful picture, poor quality framing
The picture was beautiful, exactly how it was pictured on the website but the framing was poor compared to the quality of the picture. I would recommend purchasing prints and framing yourself if required.
15 maja 2020
Opinia niezależna
Odpowiedź od Foto Factory
Hi Liz
We are very sorry to hear that your frame was delivered in poor quality.
Please email us photos of the damage to sales@fotofactory.ie and we will have your order reprinted immediately.
Apologies for any inconvenience caused.
Thank you
Richie
Foto Factory Team
Gorgeous picture of Oranmore castle…
Gorgeous picture of Oranmore castle delivered to my brother in law in Kilkenny- he was delighted with it. One thing I forgot to ask Fotofactory was if the glass could be got in non reflective glass .. maybe worth asking. Nevertheless, great service & high quality product.
2 maja 2020
Opinia niezależna
Odpowiedź od Foto Factory
Dear Lillian,
Thank you for taking the time to share your feedback.
We're thrilled to hear you and your brother in law are happy with our product :)
Unfortunately we don't provide non reflective glass at the moment but would like to offer you 10% OFF your next purchase.
Please enter "ART10" at the checkout.
Thank you
Richie
Got the two canvas pictures today they…
Got the two canvas pictures today they look amazing I love them ❤ can't wait to put them up on my newly decorated living room. I would definitely recommend fotofactory.ie to anyone.
28 kwietnia 2020
Opinia niezależna
Odpowiedź od Foto Factory
Dear Linda
Thank you for taking the time to share your amazing feedback.
We are super happy that you gave us a 5 star rating for our product and service and look forward to being of service again :)
Thank you again
Richie
very efficient and great customer…
very efficient and great customer service to deal with queries
15 kwietnia 2020
Opinia niezależna
Odpowiedź od Foto Factory
Dear Tomás
Thank you for taking the time to share your feedback.
We're thrilled to hear you are happy with our service.
Thanks again
Richie
Have not received picture yet
21 marca 2020
Opinia niezależna
Brilliant quality
Brilliant quality, very fast delivery and v good comms. Will buy again 😊
24 grudnia 2019
Opinia niezależna
Odpowiedź od Foto Factory
Dear Catherine
Thank you for taking the time to share your amazing feedback.
We are super happy that you gave us a 5 star rating for our product and service and look forward to being of service again :)
Thank you again
Richie
Picture was of great quality at a good…
Picture was of great quality at a good price.
19 grudnia 2019
Opinia niezależna
Odpowiedź od Foto Factory
Dear Simon,
Thank you for taking the time to share your feedback.
We're thrilled to hear you are happy with our product :)
Merry Christmas
Richie
I cannot recommend Fotofactory enough
I cannot recommend Fotofactory enough. I ordered a large canvas print of a Boris Frkovic photo. The detail and colour is just stunning! Our friends and family love it also. Excellent service and quality from the Fotofactory, with quick delivery. I will definitely be making future purchases.
9 grudnia 2019
Opinia niezależna
Odpowiedź od Foto Factory
Dear Rose
Thank you for taking the time to share your amazing feedback.
We are super happy that you gave us a 5 star rating for our product and service and look forward to being of service again :)
Thank you again
Richie
very good service
6 grudnia 2019
Opinia niezależna
Odpowiedź od Foto Factory
Dear Geraldine
Thank you for taking the time to share your feedback.
We are super happy that you gave us a 5 star rating for our service.
Thank you again
Richie
Expensive product for what it is.
17 listopada 2019
Opinia niezależna
Odpowiedź od Foto Factory
Dear Paula
I'm sorry to hear that you weren't satisfied with your purchase due to the cost.
Foto Factory is a community of photographers and artists were every item is made to order for each customer rather than being mass produced.
We value our customers feedback and offer a 30 day hassle free money back guarantee.
If you would like to avail of our return option, please email returns@fotofactory.ie
Thank you
Richie
Foto Factory Team
Great service.
30 października 2019
Opinia niezależna
Odpowiedź od Foto Factory
Dear Patrick,
Thank you for taking the time to share your feedback.
We're thrilled to hear you are happy with our service.
Thanks again
Richie
Excellent service
Delighted with service and products. Fast delivery and prints well packaged. Would do business with them again.
14 października 2019
Opinia niezależna
Odpowiedź od Foto Factory
Dear Mrs Morgan
Thank you for your kind review, it is greatly appreciated.
We are thrilled that you were happy with our product and service.
We also look forward to being of service again :)
Thank you again
Richie
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.