Forman & Field Recenzje 

629
Wynik TrustScore: 4.5 na 5

4,4

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Oceniono na 5 z 5

We’ve just had a fabulous experience with Forman & Field. I found the ordering process simple with lots of great choices and clear indication with allergies etc. the food was delivered on time in a ve... Zobacz więcej

Oceniono na 5 z 5

This is my second great experience in ordering wild fish from Forman &Field. On both occasions a lady named Lola in customer online services showed professionalism and initiative in placing and follow... Zobacz więcej

Oceniono na 5 z 5

Our order came on time and was very well packaged. The pissaladiere, strawberry jam and smoked slamon were all to die for! Will definitely order again.

Oceniono na 1 z 5

Purchased a number of items previously and enjoyed. First time purchased a cake within order. It was cold, hard and tasted awful and after trying again at room temp later was thrown. Response... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca produktów spożywczych
  2. Owoce morza

O Forman & Field

Napisane przez firmę

Forman & Field is part of the Forman family of companies spearheaded by H. Forman & Son, the world-renowned smoked salmon business that dates back to 1905.

Forman & Field is our gourmet food home delivery service. It's very simple. We source the finest foods from across the British Isles and whisk them, fresh as can be, to your doorstep.

Fish, meat, cheese, charcuterie – the very best we can find. We also make gourmet dishes for top restaurants and hotels so you get to try those, too, in the comfort of your home.

By the way, in case you're wondering, there is no Mr Field but there is a Mr Forman: Lance Forman, the great grandson of Aaron 'Harry' Forman who started this deliciously fishy tale.

WHY F&F FOOD TASTES SO GOOD

In a nutshell: Quality, freshness, and a team that cares.

1. All ingredients are fresh as a daisy. A freshly-picked super-fresh daisy.

2. Every dish is made to order. Your order arrives and we start preparing it. That’s it. Nothing sits on shelves. If an item arrives frozen, that’s because we want to lock in the freshness.

3. We only work with family-run, artisan suppliers. Because ethical husbandry, seasonality and flavour are their priority.

4. Everything is made by hand. We pack every order by hand, too, using specialist protective packaging.

5. We use overnight couriers. It means your food arrives in tip-top condition.

LONDON’S FIRST EVER PROTECTED FOOD

We’ve been producing London Cure Smoked Salmon for over a century, so it was a proud day for us when our ‘London’ Cure’ smoked salmon was recognised as a delicacy worthy of PGI Certification. PGI status, enforced by law, is designed to protect and celebrate traditional regional foods similar to Champagne, Parma ham, Melton Mowbray pork pies and Wensleydale Cheese to name just a few.

Not only is ‘London Cure Smoked Salmon’ now the only smoked salmon in the world with protected status, but London’s first ever food or drink to achieve this coveted recognition.

The PGI label also protects consumers from buying cheap imitations that are not of equivalent quality or have a different flavour. But with Forman’s you don’t need to worry. We are the only smoked salmon producer in the world to hold this coveted status.

Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

629 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 60% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(629)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 21

Napisz recenzję
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Oceniono na 5 z 5

A very tasty and interesting experience

Me and my sister enjoyed a great visit to this iconic London smokehouse. We started with a brief history of the company then enjoyed an exceptional live filleting and carving of salmon. We finished by enjoying a fabulous salmon platter which was delicious
A great day and I learnt so much about a great British delicacy

24 stycznia 2025
Opinia niezależna
Logo Forman & Field

Odpowiedź od Forman & Field

Thank you for your wonderful review Joanne!

I will be passing on your comments onto Darren and Lance who will be delighted to hear that you enjoyed learning more about our story and expertise!

The F&F Team

Oceniono na 5 z 5

Such amazing customer service

Such amazing customer service! I reached out to see if I could place an order for delivery ASAP even though no available delivery slots were showing and Rachael got back to me quickly and efficiently and said they could sort this no problem. It's given me such an amazing first impression of this company and will be sure to shop here again because of it!

22 stycznia 2025
Opinia niezależna
Logo Forman & Field

Odpowiedź od Forman & Field

Thank you Molly,

Our customer service team puts so much time in ensuring we are able to provide the best service possible and I will be passing on your feedback to Rachael who will be so happy to hear your comments!

We hope to see you with us again soon.

The F&F Team

Oceniono na 5 z 5

First time purchase

I was kindly given a voucher for F and F. This was the first time that I had come across the company and I enjoyed looking at the website! The description and photographs were good and realistic as to what we had. The delivery was perfect. Our favourite were the beetroot falafels! They were amazing! The ‘pretend salmon’ was also very delicious! The buttermilk chicken also went down very well. We had to cater for gluten free, dairy free and meat eaters- there was a good selection available. We would recommend this company.

13 grudnia 2024
Opinia niezależna
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Odpowiedź od Forman & Field

Thank you so much for your review! We are so happy to hear that you enjoyed your first order with us, we really strive to cater to all restrictions and create fun twists on popular classics.

We hope you order with us again and if you have any questions about any of the products or would like any recommendations, feel free to pop us an email! We have a wonderful customer service team are always happy to help.

The F&F Team

Oceniono na 1 z 5

I am afraid over Christmas

I am afraid over Christmas, I visited a relatives and along with myself they were very disappointed on their selection. The turkey was very dry and they commented that it was cost over quality .

31 grudnia 2024
Opinia niezależna
Logo Forman & Field

Odpowiedź od Forman & Field

Hello Nigel,

We’re extremely disappointed to receive a 1-star review, we have requested more information regarding your experience with us as we do not have any order details under your name, unfortunately we did not receive a response from you. It’s very disappointing as a small family business to receive these comments and to not have a chance to investigate these further with you.

We always welcome customer feedback, both positive and negative. It's crucial to us that our customers are happy with their orders and we have the opportunity to resolve any issues that may arise. As a small family business, we are passionate about the quality of our products and ensuring customer satisfaction. We were disappointed to read your comment about cost over quality as we take pride in using the freshest, quality ingredients and a lot of care goes into producing our products by our team of chefs.

F&F

Oceniono na 1 z 5

Ballotine of Turkey is all stuffing

I have ordered from this company for 3 years. It is easy to place your order and the delivery was on time via DPD. This year it was very disappointing. Firstly the mince pies did not have the same quantity of fruit within the pies and 1 was smashed when they got packed. F&F offered a small refund which was not good enough as the pies were a gift. However the Ballotine of Turkey was absolutely unacceptable. The previous year it was excellent hence the re-order. This year it had 85% stuffing and hardly any Turkey which meant it was not appetizing. I emailed a complaint along with a photo and the email reply said the following:

Thank you for your email.

I’ve spoken to our chef who’s confirmed that the stuffing in the Turkey Ballotine is made with turkey breast and turkey confit leg, so it is 100% turkey.

At this time, we are not making any further adjustments to the Ballotine however, we do appreciate your feedback and will continue to review the quality of our products

A nice arrogant couldn't care less reply. Their website says pork sage and apple stuffing and the ballotine of Turkey image looks like there is over 75% turkey meat showing. There are much better providers out there who respond much better if things are disappointing. For clarity I will be going elsewhere next year F&F.

25 grudnia 2024
Opinia niezależna
Logo Forman & Field

Odpowiedź od Forman & Field

Hello David,

We're very disappointed to receive your comments and 1 star review, Mr Forman has written to you addressing these issues and we're sorry that you feel this way. Our team are passionate about providing the highest quality products and giving people great customer service, if you have any further comments please respond to his correspondence.

Best Wishes,
F&F

Oceniono na 5 z 5

Outstanding

Outstanding service and smoked salmon. A dozen supper guests were unable to restrain themselves from devouring an entire large side of London Cure. I feel some rationing in my favour will be called for next time! We carved the fish using the skills learnt during the superb salmon carving masterclass earlier in the year. All highly recommended.

27 grudnia 2024
Opinia niezależna
Logo Forman & Field

Odpowiedź od Forman & Field

Thank you for your comment Peter!

We're so happy to hear that you have enjoyed our masterclass and I will passing your lovely feedback on to our team (especially Darren) who will be so happy to hear that you were able to apply the skills you learnt at home.

We hope you had a lovely start to the new year !

Oceniono na 5 z 5

A Regular Buyer

I have been buying from Forman and Field for several years and at Christmas I always order a medium side of trimmed London Cure Smoked Salmon which is absolutely delicious. IN addition we enjoy the Alderton Ham which is super tasty and makes a nice breakfast treat with a fried egg !!.
Ordering was super easy and DHL delivered as expected, thank you everyone at F and F.
Andrew.

25 grudnia 2024
Opinia niezależna
Logo Forman & Field

Odpowiedź od Forman & Field

Hi Andrew,

Thank you for your continued support! We're so happy to hear that you enjoyed our smoked salmon and ham, they are indeed delicious (and such an easy crowd-pleaser).

If you are ever looking to try something new, please get in touch with us, we have a great team who are full of amazing recommendations!

The F&F Team

Oceniono na 5 z 5

Fabulous customer service and beautiful products

From ordering on line to picking up the order was seamless. The products were beautifully prepared, presented and packed. Staff at pick up were charming, well informed and made it a joyous occasion. Car parking was provided. Think it is unlike that any of the smoke salmon will be left for Xmas day as so delicious!

21 grudnia 2024
Opinia niezależna
Logo Forman & Field

Odpowiedź od Forman & Field

Thank you Palsy for your lovely review! We hope you had a wonderful Christmas and we hope to see you with us again soon

The F & F Team

Oceniono na 5 z 5

Faultlessly deliciously perfect!

We placed our first order with Forman & Field as a Xmas treat. The food arrived in perfect condition and is even better than restaurant quality. Super speedy responses from the team and faultless food. This will be our first of many orders. Thank you F&F!

20 grudnia 2024
Opinia niezależna
Logo Forman & Field

Odpowiedź od Forman & Field

Hi Sarah,

Thank you for this glowing review, we are so happy to hear that you enjoyed your order with us! We will always strive to create a perfect order experience so it means so much to us when we hear from first-time customers who have such wonderful feedback about their experience.

We look forward to creating your future orders and if we can ever be of help, please feel free to get in touch with us!

Oceniono na 5 z 5

What a find!

We've never had such wonderful smoked salmon (we ordered the D-cut); the perfect balance of salt and smoke, and the amazing texture, were absolutely out of this world. The other items we ordered were also of excellent quality. You choose your delivery date and a chilled pack arrives. It's not cheap but you really do get what you pay for with Forman & Field, and their customer service is very good, too. For our second order, I'd forgotten two items, and it was amended over the phone without fuss, saving me another delivery charge. Highly recommended all round!

10 grudnia 2024
Opinia niezależna
Logo Forman & Field

Odpowiedź od Forman & Field

Thank you so much for your wonderful comment! We love hearing that people enjoy our smoked salmon as we have been using the same methods since 1905 and every single slice or pack is hand-prepared by a lovely team who will appreciate your feedback.

Furthermore, I will be passing on your comments regarding the customer service you received as the whole team really tries to go above and beyond to make sure every customer is happy with their order ; this review will make their day :)

I hope you love your second order and if you need any help in the meanwhile, please feel free to reach out to us!

The F&F team

Oceniono na 3 z 5

Forman & Field offers exceptional…

Forman & Field offers exceptional service and beautifully presented products. The naughty but nice syrup puddings were a delight and easy to cook. Our 'Staycation' hamper was appreciated by friends, especially the fish goujons. The food made my husband's 70th birthday special, with the Lobster Thermidor and Tomahawk Steak as highlights. Smoked salmon was simply the best. While experiences were generally positive, there is room for improvement in some areas. Overall, a reliable choice for gourmet food.

4 grudnia 2024
Opinia niezależna
Logo Forman & Field

Odpowiedź od Forman & Field

Hi Sohil,
Thank you for your review, we're so grateful to receive your positive comments on our exceptional serve and beautifully presented products. We're always keen to hear customer feedback so we can continually improve and we'd love to get these 3 stars to a 5! Please get in touch via email or give us a call so we can discuss your thoughts on areas you think we can improve, we look forward to hearing from you!
F&F

Oceniono na 5 z 5

Great company to deal with

Great company to deal with

My partner and I are delighted with the food products we have bought .....all very well packaged and delivered on time

Had an issue sometime back but it was resolved very promptly and totally satisfactory
Feel you are dealing with real people who care ,first class company food , is really restaurant standard

Well done

31 października 2024
Opinia niezależna
Logo Forman & Field

Odpowiedź od Forman & Field

Thank you for your wonderful comment Kenneth! We are so happy to hear that you enjoyed your recent order from us, we really appreciate your support and understanding also.

Our customer service team focuses on ensuring you love everything in your order and delivery so I will be passing this onto them as I know your feedback will make their day!

We hope to see you with us again soon and as always, if you have any queries we can help with at all, please let us know as we will be more than happy to help you!

The F&F Team

Oceniono na 1 z 5

Failed delivery

I ordered a meal for a celebration dinner. The order was placed and I got a confirmation email. But on the delivery day, when I went to track the package on the DHL website ... there was no package. I called F&F, only to be told that it would be delivered the following day - ie. the day after the celebration. Total fail.

1 listopada 2024
Opinia niezależna
Logo Forman & Field

Odpowiedź od Forman & Field

Thank you for your comment NJT, I have looked into this order and I would like to apologise again for the human error and the disappointment this has caused at such a special time. We have been in touch via email and would love to hear from you if you would like to discuss this further.

The F&F team

Oceniono na 5 z 5

Online ordering was easy

Online ordering was easy. Kept informed about the delivery schedule , and everything received in first class condition. Lobster thermador was fantastic.

30 października 2024
Opinia niezależna
Logo Forman & Field

Odpowiedź od Forman & Field

Hi Peter,

Thank you for taking the time to comment! We are so happy to hear that you enjoyed the contents of your order and that the ordering process was easy for you.

Once again, a MASSIVE thank you for leaving a review, it means so much to us!

The F & F team

Oceniono na 5 z 5

Delicious food excellent service, beautifully presented

I ordered food for a family gathering and looked on the delicatessen pages of Forman and Field’s site. There was a large choice and range of items. I was conservative as it was the first time I had tried the company.
Ordering on line was simple. And when asking a question by email the response was immediate. The food I ordered in the morning was delivered the next day, beautifully packed.

We had mushroom and chestnut sausage rolls which were enjoyed by both adults and children, as far as the adults were concerned, they were perfectly seasoned, the mushroom and chestnut are a great combination. The children didn’t comment, but devoured all they were given. Speaks for itself
The Flamiches, a delectable mini quiche are extremely good. I should have ordered more.
I will in future try other items from their pantry and kitchen.

I bought their macaroons as a gift, they were beautifully presented and were much appreciated.

19 października 2024
Opinia niezależna
Logo Forman & Field

Odpowiedź od Forman & Field

Wow Jennifer, thank you for your wonderful comment! It has made our day : )

We really appreciate your feedback and we're so happy you enjoyed the items in your order. We really appreciate you trusting us with the food for your family gathering and we hope to see you with us again!

The F&F team

Oceniono na 5 z 5

Syrup puddings like you have never experienced !

The service was exceptional which is also a reflection of the naughty but very nice syrup puddings we ordered! Super easy to cook and made it a real hit and talking point for a special dinner.

2 października 2024
Opinia niezależna
Logo Forman & Field

Odpowiedź od Forman & Field

Thank you for your feedback!

We're so happy to hear that you enjoyed our golden syrup puddings (they are one of my personal favourites)! Additionally, it's so lovely to hear your comments about our team's service, we put so much time and effort into ensuring every single order is enjoyed so it means the world to us when we see that you have had a positive experience.

We hope you order with us again!

The F & F team

Oceniono na 5 z 5

Lovely 'Staycation'hamper

As ever with Foreman and Field the contents and presentation were wonderful. We bought the 'Staycation' hamper for our friends Brian and Sue who looked after out dogs while we were in France. They assure us that the contents were amazing especially the fish goujons and the lemon and pistachio cake.

15 września 2024
Opinia niezależna
Logo Forman & Field

Odpowiedź od Forman & Field

Hi Malcom,

This is so wonderful to hear! We always strive to produce an incredible gifting experience and we're thrilled to hear that we have hit the mark here.

We are so happy to hear that your friends enjoyed their hamper and we hope to see you with us soon (whether that be for a gift or to treat yourselves!)

The F & F team

Oceniono na 5 z 5

Always beautifully presented and always…

Always beautifully presented and always delicious
Simply the best smoked salmon you can buy. The London cure is divine.

21 sierpnia 2024
Opinia niezależna
Logo Forman & Field

Odpowiedź od Forman & Field

Thank you for your lovely review Victoria, we could not agree more!

We hope to see you enjoying some more of our smoked salmon soon!

The F & F Team

Oceniono na 5 z 5

Top Quality in Product and Service

Pleased to report that my food order was superb. It was celebratory food to celebrate my husband's 70th birthday.

I found the guides given for preparing each dish very helpful and enabled me to cook the dishes to perfection.

The Lobster Thermidor was amazing - more than enough as a main course - as was the Tomohawk Steak and the Dover Sole. The Red Mullet was a lovely light starter and the summer pudding a real luxury dessert.

I looked at quite a few gourmet food suppliers before ordering from you, and I am very glad to have opted for Forman & Field. I would highly recommend you and thank you for making our weekend extra special.

13 września 2024
Opinia niezależna
Logo Forman & Field

Odpowiedź od Forman & Field

Hi Janis,

I speak for the whole team when I say a big THANK YOU for leaving us such a wonderful review and for trusting us with such an important event!

It is so wonderful to hear that you had a great weekend and we hope to see you with us again!

The F & F Team

Oceniono na 5 z 5

Consistently great service and superb…

Consistently great service and superb produce.

Friendly, knowledgeable team and importantly, when something goes wrong - they go above and beyond to correct it.

6 września 2024
Opinia niezależna
Logo Forman & Field

Odpowiedź od Forman & Field

Hi Robert,

Thank you so much for taking the time to leave us a review!

We're thrilled that you liked our products and our service. Our entire team put all of our efforts into creating delicious meals and produce for people to enjoy so it really means a lot to us when we get a comment such as this one.

We hope to see you with us again soon!

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