I have completed the st james park stadium also the Newcastle united team bus and was about to complete the Newcastle united football but was unable to do so as parts were missing. I contacted foco vi... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My son recently received an nfl themed thermos for his birthday. It was unfortunately bumped off the counter and the lid was damaged, the support team was incredibly responsive and went above & beyond... Zobacz więcej
I made an order on the 26th March and paid for next day delivery but my order still hasn’t arrived! I haven’t had any information on the Shop app (which is there I was directed) regarding my order a... Zobacz więcej
Despite placing a pre-order for 2025/4, my order was canceled in 2026/3 without any notice. This is completely unacceptable. What makes this even worse is that payment had already been taken throug... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
FOCO is an international fan brand bringing your Officially Licensed fan gear for your favorite teams. Visit FOCO.com and become a member of the FOCO Squad.
Dane kontaktowe
444 Hoes Lane, Building 6, Suite 302, 08854, Piscataway, Stany Zjednoczone
- customercare@foco.com
- foco.com
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I love the tracksuit
I love the tracksuit. It's nicer than I thought. The folks at FOCO are very easy to do business with. 5 Stars all around
Just absolutely excellent customer…
Just absolutely excellent customer service!
Awesome customer service
Awesome customer service! I placed an order, and apparently I picked the wrong team:/ Emailed them, and they cancelled my order for me:) Although they didn’t have my size for the correct team, I appreciate them responding so quickly and fixing my mistake! From this experience, I would say they are a great company! I’ll be doing business with them in the future!
Great customer service!
Was missing a set of Steelers ornaments…
Was missing a set of Steelers ornaments in my order. Settled within hours Replacement were shipped in 24 hours. Now that is service. Thank you. Merry Christmas Yinz!
Excellent and Quick Response
The response to my issue was very quick, and they provided alternate parts for my helmet at no charge. Much appreciated!
Great Service!
I contacted FOCO customer service to find and purchase a replacement lid for a new tumbler. My son had dropped the cup, and broke the handle. FOCO customer service replaced the lid free of charge. Great communication throughout the process, and the lid was replaced within a week.
Good Support and Products
I lost the instruction and the Support helped me fast and good with a PDF. Nice Support and nice products
LOVE the material of the shirt it is…
LOVE the material of the shirt it is good quality. I had been sent the wrong item but support answered me almsot immediately and shipped the correct one. Very friendly support and good service!
Amazing customer service
Amazing customer service. My phone auto filled my address with my old one and I only noticed after I confirmed the order. I emailed them straight away and they responded within 10 minutes and they sorted the issue straight away. Could not recommend more
Great Customer Service
I was shorted a product on my order. I emailed customer service and they rectified the issue immediately and sent my missing product.
Reliable with great customer service.
I received my order of a Tottenham Hotspur chopping board very quickly. Unfortunately I was disappointed with the etching on it. I contacted customer service and received a reply very quickly asking for a photo of the board. Customer services agreed it wasn't up to standard and immediately sent another which I was happy with. It's my second order and I wouldnt hesitate to order again.
Thankyou Freya at customer services.
Excellent fast customer service
Excellent fast customer service ! Definitely ordering all my future gear from FOCO
Very happy 😃 customer !!
I ordered an item
I ordered an item, and a different one for another team showed up. Contacted customer service and was blown away by the helpless of a woman named Freya. She was able to get the item I wanted sent to me right away. Additionally when I told her a friend of mine is a fan of the team sent in error. I told her I would give it a good home if she let me hang onto it and she did! Nice interaction, not outrageous pricing, speedy shipping. She needs a raise too!
Problem solvers
Unfortunately, when my package said it was delivered it was no where to be found but I emailed customer services and they fixed my problem in a timely manner! They’re excellent and really value their customers!! Would definitely purchase from them again and recommend to family and friends.
I buy almost every FOCO dodger…
I buy almost every FOCO dodger bobblehead. Customer service is great and any issues are always resolved quickly.
Great customer service
Initially received the wrong item, contacted customer service and George, via emails, made everything right!
I received the correct item in a timely manner, without issues.
Very happy customer despite the mix up. I would recommend FOCO to anyone.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








