Floritta Recenzje 

150
•
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Floritta Studio is super! Sunday! Same day delivery! The flowers - fresh and beautiful, as on the photo or even better ☺️ Tati and Aleksandra remained connected via WhatsApp, were attentive to all the... Zobacz więcej

Oceniono na 5 z 5

Beautiful bouquet of flowers and delivered within hours to my friend. The arrangement was so thoughtful to bring out the beauty of the flowers. Easy messaging service on WhatsApp too. Highly recommend... Zobacz więcej

Oceniono na 5 z 5

Absolute brilliant service for me living in NZ. Had a bunch of beautiful flowers sent to my daughter in London and couldn’t have been easier. The flowers simply stunning. Great communication. Thank Y... Zobacz więcej

Oceniono na 5 z 5

The service is perfect, I was notified about each step in the process from “order received” to “order is ready to deliver” and “order delivered”. On each step I got photo of the order. The flowers are... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawa kwiatów
  2. również w kategorii:
  3. Dekoracje i architektura wnętrz
  4. Dostawca balonów
  5. Projektant kwiatów
  6. Świece i znicze
  7. Targ kwiatowy

Napisane przez firmę

Floritta is unique: we sell peonies all year long, deliver from 30 minutes, offer cashback programme & put a gift to every order. We are supporters of eco movement, so we recycle products. Our team speaks different languages (English, Ukrainian and Russian) and responds within 2 minutes, always providing feedback. Every products come with aqua bag and flower food. Make your event one to remember with Floritta Flowers xx


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

150 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(150)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 94

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Best in London

Quick service, awesome flowers, and great communication!!!

3 sierpnia 2025
Opinia niezależna
Logo Floritta

Odpowiedź od Floritta

Thank you so much for your amazing feedback!

We’re thrilled you loved our flowers and service. Your support means the world to us — we look forward to serving you again soon! 🌸

Oceniono na 5 z 5

I had a great experience

I had a great experience. Everyone was very helpful and super polite.
Highly recommend this place, the flowers were top quality!

18 lipca 2025
Opinia niezależna
Logo Floritta

Odpowiedź od Floritta

Dear Alex,

Thank you so much for your kind words! We’re delighted to hear you had a great experience and loved the quality of our flowers.

We truly appreciate your recommendation and look forward to serving you again! 🌸

Oceniono na 5 z 5

Amazing service from floritta

Amazing service from floritta, very quick and efficient service with absolutely beautiful flowers with a luxurious feel! Would 100% order again!

17 lipca 2025
Opinia niezależna
Logo Floritta

Odpowiedź od Floritta

Dear Raeesa,

Thank you so much for your lovely review! We’re thrilled to hear that you loved the flowers and our service.

We truly appreciate your support and can’t wait to create something beautiful for you again! 🌸

Oceniono na 5 z 5

Highly Recommended!

I recently ordered flowers from Floritta and I couldn’t be more satisfied with the experience. From the very beginning, they stood out for their excellent customer service and clear communication. They made sure to confirm every detail of my order, kept me updated throughout the process, and answered all my questions promptly and kindly.

The delivery was smooth, punctual, and done with great care – the flowers arrived fresh, beautifully arranged, and exactly as expected. It’s clear they take pride in both their work and in making sure customers feel supported every step of the way.

Overall, I was very satisfied with the service and the quality of the flowers. I would absolutely recommend Floritta to anyone looking for a reliable and professional floral service!

9 lipca 2025
Logo Floritta

Odpowiedź od Floritta

Dear Sandaru,

Thank you so much for your kind words and recommendation! We truly appreciate your trust and are delighted that you were happy with both our service and the flowers.

It was a pleasure serving you, and we look forward to creating something beautiful for you again soon! 🌸

Oceniono na 5 z 5

Very satisfied with the service

Very satisfied with the service! I’ve ordered several times, the bouquets are always fresh, beautifully arranged, and delivered on time, even on the same day. A reliable shop you can trust for important moments. Highly recommend!

9 lipca 2025
Opinia niezależna
Logo Floritta

Odpowiedź od Floritta

Dear Valentyn,

Thank you so much for your continued trust and for taking the time to share such a wonderful review!

We’re truly grateful that you choose us for your important moments. It means a lot to know that you’re always satisfied with the freshness of our bouquets, the arrangements, and our same-day delivery service.

Your recommendation and kind words inspire our entire team. We look forward to creating many more beautiful bouquets for you in the future!

Oceniono na 1 z 5

Poor quality

I bought a bouquet of flowers and not even 3 days passed and they had started to die and fall apart. When asked for a refund I was told that I couldn’t get one.

30 czerwca 2025
Opinia niezależna
Logo Floritta

Odpowiedź od Floritta

Dear Danny,

Thank you very much for your feedback. We are always striving to provide the best possible service, and we understand that the situation you described is not acceptable.

If you experience any similar issues in the future, we would truly appreciate the opportunity to discuss them with you directly and find a suitable solution.

Thank you for bringing this to our attention.

Oceniono na 5 z 5

Quick and professional

Quick and professional, same day delivery on Sunday, just amazing!
Flowers are so fresh and beautiful, they also had a teddy bear in stock so we bought it as well)
Thank you FLORITTA team

29 czerwca 2025
Opinia niezależna
Logo Floritta

Odpowiedź od Floritta

Dear Daria,

Thank you so much for your wonderful review! We’re delighted to hear that you were happy with our quick same-day Sunday delivery and professional service.

It means a lot to us that you loved the flowers and that you found the perfect teddy bear to go with them — what a lovely touch! 🧸🌸

Thank you for choosing the FLORITTA team. We truly appreciate your support and look forward to serving you again soon!

Oceniono na 5 z 5

Квіти прийшли охайно запаковані…

Квіти прийшли охайно запаковані ,красиві ,свіжі ,всім рекомендую цей магазин.

16 czerwca 2025
Opinia niezależna
Logo Floritta

Odpowiedź od Floritta

Миколо, щиро дякуємо вам за ваш відгук — це дуже багато значить для нас. Дуже вдячні вам і будемо раді знову прийняти ваше замовлення.

Oceniono na 5 z 5

Bday

Was celebrating my Bday last weekend and received 2 gorgeous bouquets from Floritta for the first time.
One was a huge peonies bouquet. Absolutely stunning and fresh! Had to find all vases I had at home to fit the flowers in 😂😍🤩 And when I walked in the room the next day, my original bought extended in size enormously 😱 because the flowers started to open! I can’t describe how beautiful it is!!! As I had my own peonies garden with a divine smell 🤩

My second bouquet was with amazing winery hydrangeas, light pink exotic roses and tiny beautiful blue flowers! I’ve never seen such a beautiful combination of colors before. So chic and elegant!! 🥰😍

It’s been almost a week since I’ve got deliveries and all flowers still look fresh as I’ve got them!

Highly recommend Floritta!
They stole my heart! ❤️

1 czerwca 2025
Opinia niezależna
Logo Floritta

Odpowiedź od Floritta

Margo, thank you so much for such a wonderful review. We are truly happy to hear that the flowers brought you joy for a long time, and we will be delighted to brighten your day again in the future. 🌸

Oceniono na 1 z 5

HORRIBLE EXPERIENCE

My boyfriend ordered me roses for our anniversary. Not only did they delayed 2 hours to be delivered on SCHEDULED delivery, but i got in the app and it said delivered and at that point nobody called me or informed me anything. I was calling them in the meantime to ask where the delivery guy was. Once I saw that my flowers where shown as delivered I walked outside my hall, only to find him by CHANCE, and to ask him out of curiousity if what he was holding were flowers. I told him these were mine as I read the receipt and all the information was about me but he wouldnt give me them. Meanwhile he was talking to another customer on the phone while not allowing me to have my GIFT. He then called his manager, who started talking to him in russian, and then he gave me the phone to talk to her. Right when I started talking to her, she raised her tone and started telling me ‘can you tell your boyfriend to stop calling me he keeps calling me and tells me that you havent receieved the flowers’. She wouldn’t stop talking over me so i told her that I Have JUST saw the delivery guy randomly, who holds my flowers and wont give them to me. I asked her to give him consent to give them to me to end that discussion. My experience was horrible with this company, I wouldn’t suggest ANYONE to buy gifts for special occasions for them because they will ruin it.

NOTE THAT ON THE RECEIPT MY TELEPHONE NUMBER WAS THERE AND MY BOYFRIEND’s AND THEY DIDNT CALL ANYONE.

29 maja 2025
Opinia niezależna
Logo Floritta

Odpowiedź od Floritta

Chloe, we are very sorry that your experience with us was not a positive one. We have taken all of your comments into careful consideration and will thoroughly look into this matter, as it does not reflect the standards of our service.

We sincerely apologize and would truly appreciate it if you could contact us so we can discuss the situation with you directly and find a way to make it right. Thank you for your feedback and for bringing this matter to our attention.

Oceniono na 5 z 5

Beautiful flowers!!

Made my order one day prior to my moms birthday, received the flowers(pink peonies) in time early in the day as I asked to arrive before 1pm. However they didn’t have white peonies so I had to take only pink ones, but overall the flowers were great!!!👍🏻

26 maja 2025
Opinia niezależna
Logo Floritta

Odpowiedź od Floritta

Elizaveta, thank you so much for your kind review. We were truly happy to be part of the surprise for your mother, and we will be delighted to receive your order again in the future.

Oceniono na 5 z 5

My second time ordering from Floritta…

My second time ordering from Floritta UK 😍 amazing experience I love itt, the bouquet are so fancy and luxurious 😍 thank you so much 🩷

29 kwietnia 2025
Opinia niezależna
Logo Floritta

Odpowiedź od Floritta

Mustafa Ariba, thank you so much for your trust and for choosing us again. We will be delighted to take your order again and look forward to serving you!

Oceniono na 5 z 5

Thank you

Thank you, the flowers were very beautiful, the note and the design are also wonderful, thank you

27 kwietnia 2025
Opinia niezależna
Logo Floritta

Odpowiedź od Floritta

Bogdan, thank you so much for your review — it truly means a lot to us. We were delighted to be part of your surprise and to help make it special.

Oceniono na 5 z 5

Beautiful bridal bouquet

I’m so glad I came across Floritta! I had my bridal bouquet arranged with them and it was beautifully arranged and how I envisaged it to look - classy and elegant.

Will 100% recommend!

23 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

Floritta Flowers: An Exceptional Experience That Bloomed

Discovering Floritta: A Last-Minute Lifesaver!

The familiar pang of panic struck late yesterday afternoon – a dear friend's milestone birthday celebration was mere hours away, and the perfect gift remained elusive. Flowers seemed the obvious, elegant choice, but the challenge lay in finding a florist in London capable of delivering something truly special, reflecting the occasion's significance, on the very same day. Initial searches presented a dizzying array of options, many focusing on budget offerings or lacking the guarantee of swift, reliable delivery across the city. The stress mounted; finding a service that could provide both high quality and immediate delivery felt like a tall order.

It was during this increasingly frantic search that Floritta emerged. Their online presence immediately stood out. The website promised not just same-day delivery across London, operating seven days a week , but showcased arrangements that exuded sophistication and quality. Descriptions spoke of "premium blooms," "luxurious gift sets," and presentation featuring "signature luxury paper" and "delicate silver ribbon". This combination was precisely what the situation demanded: the assurance of speed and convenience, essential for a last-minute need, paired with the promise of a premium, impressive product suitable for a major birthday. Floritta appeared to cater specifically to those moments when only the best will do, delivered promptly – a niche combining high-end aesthetics with logistical excellence.

Their extended operating hours, from 8:00 to 22:00 daily , further underscored their commitment to accessibility, even for eleventh-hour requests. The clarity and visual appeal of their website served as a crucial first impression, building confidence that this might be the solution.

The Initial Interaction: Service That Impresses
Feeling hopeful yet still slightly overwhelmed by the beautiful choices online – ranging from classic bouquets to elegant hampers featuring Prosecco or other gifts – a decision was made to call Floritta directly. The experience that followed cemented the initial positive impression. The phone was answered promptly, not by an automated system, but by a person whose voice was immediately warm and welcoming.

Explaining the predicament – the urgent need for a stunning birthday bouquet for that evening, perhaps incorporating the friend's favourite colour, pink – the staff member listened patiently and attentively. There was no sense of being rushed, despite the time pressure. Instead, the florist demonstrated impressive knowledge, suggesting specific seasonal flowers that would work beautifully together, perhaps recommending the popular luxurious pink and white bouquet featured online or discussing the elegant rose and Canti Prosecco gift set as a suitable celebratory option. They spoke about the flowers with genuine enthusiasm, explaining the characteristics of different blooms and helping to translate a vague idea ("something impressive") into a concrete, beautiful vision.

Crucially, communication regarding the practicalities was crystal clear. The pricing was explained transparently, and the same-day delivery process was detailed, confirming the order would be placed before the cut-off time and reassuringly stating the typical three-hour delivery window within London. This level of service went beyond a simple transaction; it felt like a collaboration. The florist's empathy and expertise created a sense of trust and reassurance, transforming the stressful gift hunt into a genuinely pleasant interaction. This blend of a user-friendly online platform for initial browsing and accessible, expert phone support proved invaluable, offering the flexibility to explore options visually before receiving personalized guidance to finalize the perfect, time-sensitive order. It demonstrated an understanding that while digital convenience is valued, the human touch remains vital, especially for purchases tied to significant personal occasions.

20 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

Mother’s Day disappointment

worst customer experience on the Mother’s day! Has taken the order via deliveroo, no update about the status of the delivery, got late for more than 1.5 hrs, no response to calls… And ruined the Mother’s day spirit…

30 marca 2025
Opinia niezależna
Oceniono na 5 z 5

Exemplary Customer Service

I ordered a bouquet of tulips from Floritta as a Women’s Day gift through Uber Eats. Unfortunately, Uber Eats didn’t pass on the Gift Card message to Floritta, and I only realized this after the order was already out for delivery. However, when I reached out to Floritta, Mariia was incredibly empathetic and went above and beyond by arranging a separate delivery with the card and a long-stem rose. Now that’s what I call exemplary customer service! Thank you Mariia and Floritta!

12 marca 2025
Opinia niezależna
Oceniono na 5 z 5

Floritta was amazing !!

Floritta was amazing !!! Sent me all the flowers they had in stock to help me create the most wonderful arrangement🤍🌸 so friendly and helpful and the flowers were gorgeous !! Really recommend xx

11 marca 2025
Opinia niezależna

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