Rosie was helpful and knowledgeable. The sample was correct and had been accurately described on the website. It’s amazing how many 14 mm samples I received from other suppliers when I asked for 20mm!... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
For communication and dealing with Fran it’s a 5/5. Excellent communication, super helpful and was very helpful indeed. My only criticism is around the delivery timings as well as quality control... Zobacz więcej
Reakcja na opinię
Big thanks to Fran for a very straightforward purchasing and delivery experience. I rarely write reviews, but have been really impressed with Floorsave from start to finish. Their free samples were be... Zobacz więcej
Reakcja na opinię
Very pleased with our purchase, but still yet to install the click and lock tiles. 30 year warranty for residential use and 10 year warranty on commercial use. 100% waterproof. Built in underlay. What... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
One of the leading wood and laminate flooring suppliers online, we also offer a wide range of flooring accesories to complete. Established in 1993, Floorsave offers expert advice as well as quality products at low prices.
Floorsave - Customer service
Napisane przez firmę
- Excellent customer service
- Due to our wide range of flooring knowledge floorsave.co.uk can offer expert advice on all your wood or laminate flooring needs.
Fast shipping
Floorsave can get deliveries to your property within 48 hours of order. (Excludes weekends and Bank Holidays)
Order before 1pm and have your flooring delivered within 2 working days
Dane kontaktowe
84 B&C London road, TN4 0PP, Tunbridge Wells, Zjednoczone Królestwo
- 01892576540
- sales@floorsave.co.uk
- floorsave.co.uk
4,8
Doskonała
999 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
My samples did not arrive so I called…
My samples did not arrive so I called and spoke to a lady who was extremely helpful and she resent samples. Excellent customer service.
9 marca 2025
Odpowiedź od Floorsave
Thanks for taking the time to review our service. We do send out a lot of samples and they can occasionally get lost. We will always re-send them if they haven't arrived, normally we would expect them to reach customers within a day or two.
Kind regards,
The Floorsave Team.
Great service samples arrived next day
Great service samples arrived next day
My main order almost the same and the brick slips look fantastic
19 lutego 2025
Odpowiedź od Floorsave
Thanks for your review. Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
Samples of wood flooring
The products that I requested were delivered very promptly thank you very much excellent service
4 marca 2025
Odpowiedź od Floorsave
Thanks for your review. Please let us know if you need any further help choosing your flooring.
Kind regards,
The Floorsave Team.
Nice samples, quick delivery
Received samples very quickly & quality was good, thank you
12 lutego 2025
Odpowiedź od Floorsave
Thanks for your review. Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
The flooring was delivered on time and…
The flooring was delivered on time and was a good quality engineered wooden flooring
12 lutego 2025
Odpowiedź od Floorsave
Thanks for your review. We are glad you are happy with the service and your oak flooring.
Kind regards,
The Floorsave Team.
Odpowiedź od Floorsave
Thanks for your review. Please let us know if you need any further help.
Kind regards,
The Floorsave team.
Good customer service
Good customer service. Prompt response to emails. Order was delivered in time
3 lutego 2025
Odpowiedź od Floorsave
Thank you for taking time to review our service. We hope you are happy with your flooring and will consider us for any future projects.
Kind regards,
The Floorsave Team.
relayin our front lounge area
we are considering relaying our front lounge floor and needed ideas on how to do it .Floorsave , sent samples and advise ,
26 stycznia 2025
Odpowiedź od Floorsave
Thank you for taking the time to review our service. Please let us know if you need any further help or samples.
Kind regards,
The Floorsave Team.
Odpowiedź od Floorsave
Thanks for taking the time to review our service. We are glad you are happy and hope you love your flooring too.
The Floorsave team.
A great website
A great website. Easy to order a sample which arrived super quickly. Thank you
9 grudnia 2024
Odpowiedź od Floorsave
Thanks for your review. Please let us know if you need any further help with your flooring.
Kind regards,
The Floorsave Team.
Odpowiedź od Floorsave
Thanks for your review. Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
Odpowiedź od Floorsave
Thanks for your review. Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
Odpowiedź od Floorsave
Thank you for your review. Please let us know if you need any help or advice with your samples.
Kind regards,
The Floorsave Team.
Great communication throughout the…
Great communication throughout the sale, fast delivery times, great products lots of choices.
4 listopada 2024
Odpowiedź od Floorsave
Thanks for taking the time to review our service, we are glad you are happy with the flooring too!
Kind regards,
The Floorsave Team.
Odpowiedź od Floorsave
Thanks for your review. Please let us know if we can be of any help for any future projects you have.
Kind regards,
The Floorsave Team.
Odpowiedź od Floorsave
Thanks for taking the time to review our flooring and service. We are glad you are happy with it. Please send us some photos if you can, we love to see the finished project.
Kind regards,
The Floorsave Team.
Quick efficient response
4 listopada 2024
Odpowiedź od Floorsave
Thanks for your review.
Please let us know if you need any further help or advice for your flooring.
Kind regards,
The Floorsave Team.
Great experience (yet again!)
Great experience (yet again!). Great products, very reasonably priced with fantastic customer service. We were rung within a day of ordering to arrange delivery, everything was fully explained and the experience matched the promise. HIGHLY recommended.
24 października 2024
Odpowiedź od Floorsave
Thanks very much for your review. We are really glad that you are happy with your flooring and our service.
Kind regards,
The Floorsave Team.
Very helpful
21 października 2024
Odpowiedź od Floorsave
Thank you for your review. We are always happy to help with any enquiries online or over the phone.
Kind regards,
The Floorsave Team.
Excellent customer service and high quality product
The laminate I wanted was not in stock. I called Floorsave to find out when it would next be back in stock and the lady I spoke to went out of her way to locate me some. Excellent customer service throughout. Quick delivery of samples and final order. I am not a DIYer yet the laminate was easy to lay and it looks amazing! I will definitely be buying more from this company again.
2 sierpnia 2024
Odpowiedź od Floorsave
Thanks for taking the time to review our service. We are glad that we were able to help source the product for you and that you are happy with the result.
Kind regards,
The Floorsave Team.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.