Rosie was helpful and knowledgeable. The sample was correct and had been accurately described on the website. It’s amazing how many 14 mm samples I received from other suppliers when I asked for 20mm!... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
For communication and dealing with Fran it’s a 5/5. Excellent communication, super helpful and was very helpful indeed. My only criticism is around the delivery timings as well as quality control... Zobacz więcej
Reakcja na opinię
Big thanks to Fran for a very straightforward purchasing and delivery experience. I rarely write reviews, but have been really impressed with Floorsave from start to finish. Their free samples were be... Zobacz więcej
Reakcja na opinię
Very pleased with our purchase, but still yet to install the click and lock tiles. 30 year warranty for residential use and 10 year warranty on commercial use. 100% waterproof. Built in underlay. What... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
One of the leading wood and laminate flooring suppliers online, we also offer a wide range of flooring accesories to complete. Established in 1993, Floorsave offers expert advice as well as quality products at low prices.
Floorsave - Customer service
Napisane przez firmę
- Excellent customer service
- Due to our wide range of flooring knowledge floorsave.co.uk can offer expert advice on all your wood or laminate flooring needs.
Fast shipping
Floorsave can get deliveries to your property within 48 hours of order. (Excludes weekends and Bank Holidays)
Order before 1pm and have your flooring delivered within 2 working days
Dane kontaktowe
84 B&C London road, TN4 0PP, Tunbridge Wells, Zjednoczone Królestwo
- 01892576540
- sales@floorsave.co.uk
- floorsave.co.uk
4,8
Doskonała
999 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Floorsave
Thanks for your review. Please let us know if you need any further help.
Kind regards,
The Floorsave team.
Floorsave are great
Floorsave are great, the floor we chose was a bargain and we are really pleased with the quality, many thanks
4 grudnia 2025
Odpowiedź od Floorsave
Thanks for taking the time to review our service. We are really happy you are pleased with the floor and the price! Thanks again.
Kind regards, The Floorsave Team.
Odpowiedź od Floorsave
Thanks for your review. We are glad we were able to help again, we hope you are really happy with your new flooring.
Kind regards, The Floorsave Team.
Samples sent very quickly
Samples sent very quickly, had occasion to call and the girls there were most helpful.
10 lutego 2026
Odpowiedź od Floorsave
Thanks for taking the time to review us. We hope you love your new flooring and are glad you were happy with our service.
Kind regards,
The Floorsave team.
Samples arrived quickly.
27 stycznia 2026
Odpowiedź od Floorsave
Thanks for your review. Please let us know if you need any further help with your flooring.
Kind regards,
The Floorsave team.
Prompt service in sending out an…
Prompt service in sending out an example piece of wood flooring.
1 stycznia 2026
Odpowiedź od Floorsave
Thanks for your review. Please let us know if you need any more help choosing your flooring.
Kind regards,
The Floorsave Team.
The sample pretty much came over night
The sample pretty much came over night. Very efficient !
15 stycznia 2026
Odpowiedź od Floorsave
Thanks for your review. Please let us know if you need any further help choosing your flooring.
Kind regards,
The Floorsave Team.
Only requested samples but it was…
Only requested samples but it was extremely efficient and fast delivery
13 stycznia 2026
Odpowiedź od Floorsave
Thanks for your review, do let us know if you need any further help choosing your flooring.
Kind regards,
The Floorsave Team.
Only ordered samples which arrived very…
Only ordered samples which arrived very quickly.
10 stycznia 2026
Odpowiedź od Floorsave
Thanks for your review. Please let us know if you need any further help choosing your floor.
Kind regards,
The Floorsave Team.
Quick response
29 grudnia 2025
Odpowiedź od Floorsave
Thanks for your review. Please let us know if you need any further help.
Kind regards,
The Floorsave Team.
Odpowiedź od Floorsave
Thanks for your review. Please let us know if you need any further help with your purchase.
Kind regards,
The Floorsave Team.
Honorable.
Honorable.
They offered me a free sample, and the delivery was free and very prompt.
11 grudnia 2025
Odpowiedź od Floorsave
Thanks for taking the time to review our service, we hope you are really happy with the flooring. Happy Christmas and hope to hear from you in the new year .
Kind regards,
The Floorsave team
Odpowiedź od Floorsave
Thanks for taking the time to review our service, we hope you are really happy with the flooring.
Kind regards,
The Floorsave team.
Odpowiedź od Floorsave
Thanks for your review. Please let us know if you need any more help choosing your flooring.
Kind regards,
The Floorsave Team.
Very quick delivery and ideal sample to…
Very quick delivery and ideal sample to show quality of floor you want.
27 października 2025
Odpowiedź od Floorsave
Thanks for your review. Please let us know if you need any further information or help.
Kind regards,
The Floorsave team.
You delivered a sample of flooring the…
You delivered a sample of flooring the next day and I’ve chosen two I would like to order excellent flooring.
7 listopada 2025
Odpowiedź od Floorsave
Thanks for taking the time to review our service. We appreciate all reviews but like the good ones best, thank you! We look forward to you placing your order.
Kind regards,
The Floorsave team.
Fran was brilliant !
Fran was brilliant, sound advice, keeping me informed from order to delivery.
Would happily recommend Floor Save!
5 listopada 2025
Odpowiedź od Floorsave
Thanks for taking the time to review our service. We appreciate all reviews but like the good ones best, thank you!
Kind regards,
The Floorsave team.
Kept informed of shipping information
Kept informed of shipping information. arrived on time in good condition. Well packaged. Product excellent and as described.
4 listopada 2025
Odpowiedź od Floorsave
Thanks for taking the time to review our service. We appreciate all reviews but like the good ones best, thank you!
Kind regards,
The Floorsave team.
Odpowiedź od Floorsave
Thanks for your review. Please let us know if you need any further help or information.
Kind regards,
The Floorsave team.
Great service, great product, staff where reall polite & helpful
After much searching, your company had the product i needed, the sample wood was sent swiftly & when i spoke to beth to place the order , she was more than helpful, polite & charming.
Thank you
24 października 2025
Odpowiedź od Floorsave
Thanks very much for taking the time to review our service and your lovely review. It really does mean a lot to get feedback, especially when we are complimented so kindly!
Kind regards,
The Floorsave team.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.