Great communication. Ordered varnish on Friday and it arrived midday Monday ready for using the next day. Very efficient service. This is the 2nd time I have used Flooring supplies and will carry on o... Zobacz więcej
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I placed an order for Heatmat Combymat. Products delivered were clearly water damaged - not great for a Under Floor Heating product. I requested exchange. They refused - stating they cou... Zobacz więcej
One of our engineers ordered some flooring for an elderly customer to make a repair. The website said it was in stock, they charged me twice for the item with no order confirmation or email.... Zobacz więcej
Ordered 2 junckers lacquers last night. This morning I had a call and delivery just now!!! Seems that they deliver same day in London
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
One of the major flooring supplies stockists in London. We offer real wood flooring, laminate flooring, and vinyl flooring, as well as all the accessories and tools needed for their installation and maintenance. You can find products from some of the major brands on the flooring market, such as Quick-Step, Kahrs, Boen, Elka, and many others.
Dane kontaktowe
158 Coles Green Road, NW2 7HW, London, Zjednoczone Królestwo
- 02088309787
- cs@flooringsuppliescentre.co.uk
- flooringsuppliescentre.co.uk
2,6
Słaba
23 recenzji
W ostatnim czasie nie zapraszano do recenzowania
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The site looked good and prices …
The site looked good and prices competitive so set up account and ordered Monocoat C plus natural on web site. Site kept mixing up house name and street name but able to order and get confirmation of order payment and delivery date net day, SO..... set of from Cornwall to Herts to receive product and treat stair case, en route saw email saying product not in stock and would be 2-3 weeks !!!!! So a wasted journey in cost and time. Despite this the site would allow me to order again and deliver next day????????
Called manufacturer - very helpful and arranged next day delivery. So I cancelled with Floorinf Supplies and asked for refund and as goodwill a sum ot cover the next day delivery - they only refunded cost and original delivery.
NOT IMPRESSED and will not use again.
4 stycznia 2018
Opinia niezależna
Odpowiedź od Flooringsuppliescentre
Hello Mr Goodship,
We are sorry to hear about your disappointment from our online service.
Unfortunately, some of our product lines might be out of stock in the case like a Christmas period, when it's difficult to restock items. We have arranged a next day delivery with Rubio, directly to your address, but this was refused from you, even when it was clear that we were going to cover the delivery cost. According to our system, you've preferred to deal directly with the manufacturer and you have agreed to pay the delivery charge.
Kind regards,
Flooring Centre Ltd
Flooring Centre-The most unreliable company in UK
My name is Dimitar Pachev and I hope with this review to protect the people from this unreliable company. I am really disappointed and I never will buy anything from FLOORING CENTRE.I I called Monday and I ordered varnish. The varnish had to come to Tuesday. This was very important for me because I need to finish my job. The lady (Rosi) from the company now that this varnish is very important for me and she promises that the varnish will be delivered Tuesday. This did not happen. After 100 calls she told me that they have a problem with the delivery company and she will solve the problem and the varnish will come to Wednesday. Wednesday I had a text from the delivery company that the varnish will come Thursday. This was some nightmare I call and cancelled the order. Now I am waiting for my money.We will see, probably I will have a problem with the money. Never buy anything from this company, I bought a varnish and I had a problem. Can you imagine if you buy a wood floor for 5000 pounds?
16 sierpnia 2017
Opinia niezależna
Odpowiedź od Flooringsuppliescentre
Dear Mr. Pachev,
Please accept our apologies for the inconvenience caused by the delay of our delivery.
Our delivery service depends on suppliers and it is unfortunate, but depends on their success or failure. We have made every effort to stress on a speedy resolution and our colleague Rosi has been actively involved with this. She's done her best to notify you and keep you posted about the varnish's delivery status.
Once again, we are sorry for the disruption of your workflow. Payment has been refunded on the same day you canceled your order, and should have reached you by now.
Kind regards,
Sales Team
Flooring Centre Ltd
Terrible company
Terrible company, ordered items via website on 28/4/17 and paid £18 to have delivered 5 days later on a Saturday. Called them on the Saturday to check what time delivery would be to be told items not in stock!! Am still waiting for my refund on 25/5/17. Have called several times and am told it's been processed, was assured it had been done today but still not. AVOID!!! Worst customer service ever
25 maja 2017
Opinia niezależna
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