Negotiated a cheaper delivery price because I only wanted one item. Came when they said it would. Pleasant and helpful staff.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Very helpful and informative on the product I required, Dispatched and received within a couple of days
We have been using Floorbase/Marldon for a number of years now and there are several reasons why we love them so much! 1. Brilliant products, at reasonable prices for the quality. 2. Helpful, f... Zobacz więcej
Reakcja na opinię
I used Havwoods “click & collect” service. My order was ready to collect in 50 minutes & when I arrived to collect it, I was dealt with very efficiently & professionally. What made me even more impr... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
FloorBase is the brands division of Marldon - leading supplier of wood floor accessories. Supplying products to the flooring industry for almost 50 years, Marldon prides itself on providing the premium products paired with an unmatched service. Get all your first-class flooring supplies from our own Marldon range and our partner leading brands: - Subfloor Preparation - Wood Floor Installation - Sanding & Finishing - Cleaning & Maintenance
Dane kontaktowe
172 Brierley Road, Walton Summit Centre, Preston, PR5 8AH , PR5 8AH, Preston, Zjednoczone Królestwo
- 01772 696600
- info@marldon.co.uk
- floorbase.co.uk
4,8
Doskonała
846 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good old fashioned service
We needed some adhesive to lay our new oak flooring. This product was recommended by the company that supplied the oak . We were very impressed by their friendly staff. They were very knowledgeable and polite. And had a fantastic next day delivery service. We have used them 3 times now and they gave us the same quality service and product each time.
27 listopada 2025
Thank for Great service!
I dealt with at least 3 different people on a fairly complicated issue. All were helpful, proactive and very professional. I really appreciated their helpfulness and competence.
25 listopada 2025
Very helpfull ladie on the counter
24 listopada 2025
Having dealt with this company and…
Having dealt with this company and sister companies for more than 25 years the service is , as usual excellent
17 listopada 2025
Very helpful knowledgeble lady goods…
Very helpful knowledgeble lady goods received on time as promised
12 listopada 2025
Highly recommend
The sales floor was immaculate and organised, the staff incredibly efficient, polite, friendly and helpful - even putting a layer of cardboard in my car to protect it from any dust from my purchase.
A pleasure to do business with ☺️.
12 listopada 2025
I have not started using it
I have not started using it, but clicked the mop head without attaching the little piece…so it’s not possible to detach the mop head now… I am told by Marldon themselves… without breaking it! So there should have been warning or instructions on the box itself.
The product is returnable at your own cost … but not refunded as they can’t resell the product.
So beware… there is an instruction how to attach on the you tube … watch before you “ click”
Poor start.
10 listopada 2025
Odpowiedź od FloorBase by Marldon
We are very sorry to hear that you had difficulties with the advanced cleaning kit. As advised when you spoke with Lisa, you could try to remove the handle from the mop head, but there is a chance it may break. Thankfully, the cleaning kit is still in full working order, even without the small piece that is missing.
Regarding the return, our collections are handled by external couriers who do charge a fee that we unfortunately have to pass on. However, as mentioned, if you prefer to return the kit yourself, you’re very welcome to do so. In that case, you’ll receive a full refund.
We appreciate your understanding and are sorry again for any inconvenience caused.
Good quality products
We are using Marldon products: adhesives, primers, levelling compound for few years now and they are great quality and easy to use. I would recommend it to everyone.
21 października 2025
Odpowiedź od FloorBase by Marldon
Thank you for your kind review and continued trust in our Marldon products! We’re delighted to hear they’ve served you well over the years and that you find them easy to use.
Excellent service, would highly recommend. Very knowledgeable about the products. Friendly staff
Excellent service. Very knowledgeable about the products
23 października 2025
Odpowiedź od FloorBase by Marldon
Thank you so much for your wonderful feedback! We’re really pleased to hear you’ve had an excellent experience with our team and that you appreciate our product knowledge and service.
Very professional service.
Very professional service with friendly and helpful staff.
14 października 2025
Odpowiedź od FloorBase by Marldon
Thank you for your kind review! We’re glad to hear you found our service professional and our team friendly and helpful.
Floorbase website was easy to navigate
Floorbase website was easy to navigate, the order process was straightforward and delivery of my purchase was within a few day.
Will use them again and would recommend.
13 października 2025
Odpowiedź od FloorBase by Marldon
Thank you for your great feedback! We’re glad to hear you found our website easy to use and that your order arrived quickly. We really appreciate your recommendation.
Lisa & Martha were very helpful and the…
Lisa & Martha were very helpful and the order was processed quickly
2 października 2025
Odpowiedź od FloorBase by Marldon
Thank you for your kind words! We’re so glad to hear Lisa and Martha were able to help and that your order was processed quickly. We’ll be sure to pass your feedback on to them.
Very quick delivery and great service…
Very quick delivery and great service over the phone.
2 października 2025
Odpowiedź od FloorBase by Marldon
Thank you! We’re delighted to hear you were happy with the quick delivery and our service over the phone. We really appreciate your support.
Very nice and professional staff
Very nice and professional staff. It's always a pleasure doing business with them. Highly recommend them.
Thank you!
19 września 2025
Odpowiedź od FloorBase by Marldon
We truly appreciate your review, your trust in us, and are happy to hear that you’ve had great experiences with our team.
Odpowiedź od FloorBase by Marldon
We really appreciate your support and are glad to know you’re happy with our service.
Amazing company and people.
We have been using Floorbase/Marldon for a number of years now and there are several reasons why we love them so much!
1. Brilliant products, at reasonable prices for the quality.
2. Helpful, friendly and professional staff that really know their products.
3. The little touches that make all the difference. For example, I love my Marldon bobble hat and we always appreciate chocolate bars in the packages!
Thank you Marldon/Floorbase! From everyone at Team Remington ⭐️⭐️⭐️⭐️⭐️
6 listopada 2024
Odpowiedź od FloorBase by Marldon
Thank you so much for your amazing review and for being such loyal customers over the years! We really appreciate your continued support!
Odpowiedź od FloorBase by Marldon
We’re glad to hear you’re happy with our quick delivery and appreciate your support.
Great customer service and quick…
Great customer service and quick delivery,I will use again as the product is very easy to apply .
24 lutego 2025
Odpowiedź od FloorBase by Marldon
We’re delighted to hear you’re happy with our customer service. We look forward to serving you again!
Recommend and will always use them
Super service and assistance. Had a floor sander part break and the team sorted me out with a next morning delivery of the part with great communication all the way through. Couldn't be happier.
2 grudnia 2024
Odpowiedź od FloorBase by Marldon
Thank you for your kind words and recommendation! Your support means a lot to us, and we truly appreciate you sharing your experience with others.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.