I’ve used this app for years and have always been happy with it. It really has made a difference to my life. I couldn’t be without it now. Every woman’s must have app! Contacted customer services... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Love the fact I can monitor my bleeding patterns. But what I do have trouble with is knowing if any of the symptoms could be because I’ve got the implant in. It mentions I’m late and it could be due t... Zobacz więcej
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Flo is predatory about their subscription. I signed up for the $1 trial, cancelled immediately (which they make extremely difficult to do) and then I was charged for another month anyway. If I'm charg... Zobacz więcej
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Great app to track your menstrual cycle - accuracy is spot on. Additionally it has multiple features to help you learn about what goes on in your body or what to watch out for.
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Informacje dotyczące firmy
O flo.health
Napisane przez firmę
As a one-stop solution for all things female health and well-being, Flo provides all-in-one tracking for period start date and length, fertile window, peak ovulation days, PMS symptoms, flow intensity, birth control, and much more.
Dane kontaktowe
27 Old Gloucester Street,, WC1N 3AX, London, Zjednoczone Królestwo
- support@flo.health
- flo.health
3,9
Dobra
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Zero customer support
I signed up through Apple mail relay but used my CC card for the subscription. I cancelled my free trial immediately after I subscribed because I didn’t want to forget and be charged for a renewal if I wasn’t going to use it. After playing with it I decided it wasn’t something I needed and also deleted the app. Yet I was still charged $35 for an annual subscription. I followed the process to request a refund but I never received a single email back. It’s been a week.
11 czerwca 2026
Odpowiedź od flo.health
Hi Ashley! we’re so sorry to hear this has happened! We never want to see our users upset. Can you send us an email directly from the app: Menu — Help — Contact us so that we can assist you ASAP? Best Regards, Flo team
I feel i have someone to talk to each…
I feel i have someone to talk to each time i have questions about the changes taking place in my body.
11 czerwca 2026
Odpowiedź od flo.health
Hello tats,
It's wonderful to hear that you feel supported and have someone to turn to for guidance during such an important time. Your feedback truly means a lot to us! We’re here for you every step of the way, so never hesitate to reach out with any questions or concerns.
Best wishes,
Team Flo.
Getting out of the contract is…
Getting out of the contract is IMPOSSIBLE ... the only thing this platform wants to do is Gift me more accounts. TRULY AWFUL
12 czerwca 2026
Opinia niezależna
Odpowiedź od flo.health
Hi there! We’re very sorry to hear that! We really want to help you, but we need to know your identifier in the app to find the reason for the issue and provide a solution. Please contact us from the app (Menu — Help — Contact us), and we’ll get back to you with more details on your request. Kind regards, Flo Team
Extremely disappointed with the…
Extremely disappointed with the customer service I received. I tried to cancel my free trial, but it was automatically converted into a paid subscription. Very frustrating, especially since I never even used the app. To see what the app had to offer, I was required to create an account and start a subscription in the first place.
On top of that, the app is incredibly user-unfriendly. You have to go through countless steps and questions before you can even access the settings. The whole experience feels unnecessarily complicated and frustrating.
I would not recommend this app and will definitely not be using it again.
9 czerwca 2026
Opinia niezależna
Odpowiedź od flo.health
Hello Ebba,
It’s disheartening to hear about your experience with our customer service and the challenges you faced with the subscription process. We appreciate your feedback regarding the app's usability; we recognize that navigating through multiple steps can be overwhelming. Your insights are invaluable, and we will ensure they are noted for internal review. Thank you for sharing your thoughts. We hope you might consider giving us another chance in the future.
Best,
Team Flo.
During my pregnancy
During my pregnancy, this app was giving me hope each day, the amazing support and updates was out of this world
9 czerwca 2026
Odpowiedź od flo.health
Hello LuhAzile,
It's heartwarming to hear that the app brought you hope during your pregnancy. Your kind words about the support and updates mean so much to us! We're here for you every step of the way, and we hope to continue providing you with that same level of support.
Best wishes,
Team Flo.
I appreciate the perimenopause option
I appreciate the perimenopause option. I don’t like the one sided generated messages. With AI being so accessible today, having your questions and answers generated is frustrating.
8 czerwca 2026
Odpowiedź od flo.health
Hello there,
We’re glad to hear you value the perimenopause option! Your feedback about the generated messages is truly appreciated, as it helps us work towards a more personalized experience for you. We're committed to improving and look forward to making your experience even better!
Best,
Team Flo.
Odpowiedź od flo.health
Hi Olivia! We’re very sorry to hear that! We really want to help you, but we need to know your identifier in the app to find the reason for the issue and provide a solution. Please contact us from the app (Menu — Help — Contact us), and we’ll get back to you with more details on your request. Kind regards, Flo Team
Keine Antwort auf Nachrichtenanfragen
Seit Wochen Versuche ich eine Rückmeldung zu einer Rückerstattung für ein falsch abgebuchtes Abo über das Kontaktformular zu erhalten, aber außer einer automatischen Nachricht, dass sich bald jemand meldet, bekommt man keine Antwort.
Leider wurden mir statt 1x, gleich 4x 39,99€ jeden Monat abgebucht, bis mir der Fehler auffiel. Nach der Kündigung wurde die Abbuchung auch gestoppt, aber das Geld hab ich bis heute nicht erstattet bekommen.
Ich hab das Abo gerne für meine Schwangerschaft abgeschlossen, hab aber leider mehr Ärger als Freude daran. Wirklich schade. Ich nutze Flo schon seit 10 Jahren.
7 czerwca 2026
Opinia niezależna
Odpowiedź od flo.health
Hallo Isabell! Es tut uns sehr leid, das zu hören! Wir möchten dir gern helfen, aber wir brauchen deine Kennung in der App, um die Ursache für das Problem und eine Lösung zu finden. Nimm bitte direkt aus der App Kontakt mit uns auf (Menü – Hilfe – Kontaktiere uns) und wir melden uns mit mehr Infos zu deiner Anfrage zurück. Viele Grüße von deinem Flo-Team
Okay could be better
It’s good once you have premium so you’re able to track the patterns of your cycle etc. However, I do believe that there should be access for those that are on free tier as well, especially when looking at day 1 or day 2 of your cycle for example, why is that only for paying tier? Something so simple as that should still be for free, there needs to be improvements and adding more for that free tier specifically. Not good enough in my opinion.
6 czerwca 2026
Odpowiedź od flo.health
Hi Danni!
Thank you for your honest feedback. Premium subscriptions help us provide advanced features to those who value them and keep basic cycle tracking free for everyone. We invite you to continue tracking your cycle and share your thoughts with us at Menu - Help - Contact us.
Best Regards,
Flo Team
Vital information
The app is very easy to use, has lots of vital information, and now we can chat with other women.
5 czerwca 2026
Odpowiedź od flo.health
Hello Whitney!
Thank you for sharing your positive experience! We really appreciate your feedback. We’re constantly working on improving Flo, and we hope to make it even more useful and interesting for you in the future.
Kind regards,
Flo Team
My favorite period app.
4 czerwca 2026
Odpowiedź od flo.health
Hi Jessica! Thank you so much for your kind comment! Our team works hard to make our users happy, so we appreciate hearing that you’re enjoying the experience! Best regards, Flo Team
Love this app
Love this app! It help manage my health very well and provides helpful advice
2 czerwca 2026
Odpowiedź od flo.health
Hi there! Thank you for taking the time to post this review! We appreciate it. We’re doing our best to add new and useful features and improve the existing functionality. Kind regards, Flo Team
Definately more aware
5 czerwca 2026
Odpowiedź od flo.health
Hi there! We truly appreciate your feedback, and are so glad you enjoy using Flo. Let us know if you ever need assistance. Kind regards, Flo Team
Charged for subscription renewal for no reason
I signed up, cancelled the automatic renewal and then the next morning I woke up to see that it had renewed and charged me $60
4 czerwca 2026
Odpowiedź od flo.health
Hi there! We’re very sorry to hear that! We really want to help you, but we need to know your identifier in the app to provide a solution. Please contact us from the app (Menu — Help — Contact us), and we’ll get back to you with more details on your request. Kind regards, Flo Team
Excellent quite accurate x
4 czerwca 2026
Odpowiedź od flo.health
Hi Dee!
Thank you for your kind feedback! We’re really happy you like our app. We're constantly working on improving the app and hope that we can make it even more useful for you in the future.
Kind regards,
Flo Team
The Application is great for those with regular cycles
The App is good though I'm not so much confident on how it sometimes analyses the periods. Sometimes you realise that the days to ovulation is short and sometimes it becomes longer than normal.
4 czerwca 2026
Odpowiedź od flo.health
Hi, Brenda! We’re very sorry to hear about the predictions! We would love to help. First, we need to know your identifier in the app to find the reason for the issue and provide a solution. Please contact us from the app (Menu — Help — Contact us), and we’ll get back to you with more details on your request. Kind regards, Flo Team
Expensive and hard to cancel subscription - avoid!
I thought the app sounded great, but I was auto put on a subscription of £35 a month and it was almost impossible to cancel (wasn’t in my bank account, nor on my phone subscriptions and you can’t cancel via the app!). So in short, avoid, it’s expensive and too difficult to cancel the subscription.
4 czerwca 2026
Opinia niezależna
Odpowiedź od flo.health
Hi Laura! We’re very sorry to hear that. You can find information on cancelling your web subscription here: https://help.flo.health/hc/en-us/articles/360057837892- Please contact us directly from the app if you need assistance: Menu — Help — Contact us. We’d be happy to help! Kind regards, Flo Team
Sneaky expensive subscription
I had initially downloaded it as a free trial and quite like the app as a tracker and for info it provided. I upgraded to a payed version of the app but nowhere did it say i was signing up for the family premium and i had discovered I was paying $50 a month (yearly maybe but ONE MONTH) for the last 8 months. That is quite a few hundred dollars an NO app is worth that. Its sneaky business practice and i don't recommend signing up for it. You can just go and see a specialist and use a calendar app for the amount of money you pay for this app. DON'T SIGN UP FOR IT WHATEVER YOU DO!
4 czerwca 2026
Opinia niezależna
Funktionen top, Kundenservice hilft schnell, Umgang mit Kritik geht besser
Diese Bewertung ist ein Update, nachdem mein Problem noch am selben Tag anstandslos durch den Kundenservice gelöst wurde: zu viel abgebuchte Beträge wurden mir nach der Reklamation umgehend erstattet. Was leider doch einen bitteren Beigeschmack bei mir hinterlassen hat, ist aber die Tatsache, dass Flo versucht hat, meine durchaus berechtigte Bewertung löschen zu lassen. Daher leider die 2 Sterne Abzug.
Mit den Funktionen der App bin ich sehr zufrieden, da sie mir helfen, meine Stimmungsschwankungen im Zyklusverlauf besser einzuordnen. Das war mir auch den Preis für das Jahresabo wert. Was ich zusätzlich noch toll finden würde, wären Tipps dafür was der Körper in den unterschiedlichen Zyklusphasen braucht und wie man ihn bestmöglich unterstützen kann z.B. durch Ernährung, Bewegung, Stressmanagement, etc.
3 czerwca 2026
Opinia niezależna
Odpowiedź od flo.health
Hallo Masha! Es tut uns sehr leid, das zu hören! Hier findest du Informationen über die Kündigung deines Web-Abos: https://help.flo.health/hc/de/articles/360057837892- Wenn du Hilfe brauchst, kontaktiere uns bitte direkt über die App: Menü – Hilfe – Kontaktiere uns. Wir helfen dir gerne weiter. Viele Grüße, dein Flo-Team
Flo is easy to use and provides a lot…
Flo is easy to use and provides a lot of helpful information on various health topics. It makes it easy to understand the changes happening in your body, especially during menopause. The app offers valuable insights from different aspects of health and helps users stay informed and supported.
3 czerwca 2026
Odpowiedź od flo.health
Hi Millie!
We truly appreciate your feedback! We’re very happy you enjoy using Flo. It has come to our attention there are 4 stars in the review. Could you please share with us if something didn’t go as well as you expected? Let us know if you ever need assistance.
Kind regards,
Flo Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.