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Informacje dotyczące firmy

  1. Operator sieci komórkowej

Napisane przez firmę

We offer Multi-Network SIMs that switch between all four UK networks (EE, O2, Vodafone, Three) based on coverage. All plans include Global Roaming too.


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

15 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 66% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,0

Wszystkie recenzje

(15)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 15

Napisz recenzję

Dokonujemy weryfikacji wystawionych opinii

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Very Disappointing

I have had the eSIM for a few days now and it hasn’t worked. Deleted and re downloaded but still
Nothing. It’s a data only sim as I’m on o2 and the data coverage is rubbish. I have used the WhatsApp help but they took over 24hrs to do anything. I’m not a technophobe but this just doesn’t seem to work for me at all. No real help, it shouldn’t be this hard should it? Very disappointed and considering wanting my money back…..

24 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Fantastic product, service and support

What can I say just been through the channel tunnel and was on a teams call all the way for 50 mins using the Flexiphone sim, all while my main phone had no signal!

Needed some help when the esim went a bit strange and support where super helpful organising a replacement and helping with install issues all pretty instantly on what's app and way outside business hours. Fantastic service

23 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

The Octopus Engery of the Phone/Data World

I've only been with FlexiFone a few weeks but it's been great.
I had some set up issues and their Whatsapp based support staff were brilliant in getting me sorted out.
I work between multiple locations and getting online at some sites has always been an issue but not anymore but so far it has switced seemless between networks.
The child in me is amused that at the front of my house I'm on Vodaphone and if I go out the back it switches to Three, that's kept amused for hours.

13 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Just recently joined this company

Just recently joined this company, now have 2 sims with them, had a network issue. Emailed 9am reply from jasmeen by 920am fully resolved by 10am.... Jasmeen was literally spot on... Great customer service from jasmeen.... Fully recommend this company the way the sims work is a complete game changer.... Thank you for your help...

10 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Awesome product and customer service

Incredibly useful product and the best customer service I've ever experienced.
I live and work on a canal boat, so internet connection as I move around the UK is pretty important! There used to be weeks when I had no internet connection. Now, with a Maxview Roam and multi-network data-only SIM from Flexifone, I can get online wherever I am. Such a relief.
And the customer support? Sooo good. I love that it's through WhatsApp. Asking questions is like texting a friend. They always get straight back to me and are friendly, knowledgeable, and patient.

1 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent product and genuinely great…

Excellent product and genuinely great value for money. The multi-network coverage has been rock solid, and the standout feature for me is the ability to block networks so they don't duplicate your primary network - absolutely brilliant and exactly what I needed. I now have 3 of these and couldn't be happier. Highly recommended.

25 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

A great choice as a backup (e)SIM

I’ve used a Flexifone data-only eSIM for a couple of months now, for my iPhone 15 Pro, with my main SIM being on O2 with unlimited data.
After I’d worked out a few iOS settings (e.g. Settings > Mobile Data > Primary > Allow Data Switching > [on]), it works very well as a backup.
If using Flexifone eSIM as a backup/fallback to your main carrier - like I do - you can also choose to disable your main/primary network via the Flexifone app, ensuring that you’ll always switch to an alternative in case of loss of signal.
The only snag with the whole setup is that O2 network capacity problems mean that often the phone will show a “good signal” - e.g. three bars 5G - yet my apps will be starved of *actual data*!
It’s really frustrating and in such circumstances, I’ve found the solution is to temporarily switch to my Flexifone eSIM as primary data SIM in my phone’s settings.
I understand this is a limitation of the way iPhones determine when to switch networks/SIMs rather than a Flexifone problem, but I wish it was completely seamless.
The good news is that Flexifone support is amongst the best customer support that I’ve ever encountered.
I submitted a feature request for their app - out of business hours, via WhatsApp - and got a response very quickly within a few minutes. Their support staff were polite, friendly, and best of all: Flexifone implemented my feature request within 15 days of me submitting the suggestion/request!
If only all companies were as friendly and responsive to their customers - the support alone goes a long way to compensate for the niggles with automatic SIM/network switching. :)

19 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Exceptional, personal service and brilliant network coverage!

I cannot praise the team at FlexiFone enough for how they sorted out my recent account query. I needed an urgent, non-standard change to my plan setup, moving from a data-only service to a voice and data package.
Instead of giving me a rigid corporate answer or automated responses, their customer support team listened to what I needed and showed genuine empathy. They coordinated directly with their internal engineering team to manage my special request, and went completely out of their way to make sure the transition was completed smoothly.
On top of the fantastic customer care, the actual network reliability is flawless. As an HGV driver spending long hours out on the road, having a dependable connection is vital. I never lose signal with this SIM, even when I am driving deep out in the country.
In a world where most mobile providers treat you like a number, FlexiFone stands out by offering top-tier network coverage alongside a genuinely personal service. I highly recommend them!

16 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

It just works!

Trips to Wales often lead to patchy coverage, with no one network covering all locations. I'm with Vodafone, so grabbed Flexifone's annual data only eSIM for £45 for the year.

After downloading the eSIM, I had to make a couple of changes by manually setting the APN and enabling data roaming. My Z Fold 6 allows me to set the second SIM as an automatic data backup.

After this, it worked perfectly! As soon as I lose my data connection with Vodafone, data switches to my Flexifone backup automatically.

I was able to use car park apps where Vodafone has no signal, and could even start my EV charging from a car park in the middle of nowhere where only EE has a signal. I also managed to make a WhatsApp video call in an area where Vodafone had no service.

5GB data per month is also plenty for a backup SIM, and is a much better option than Honest Mobile in my opinion. Whilst their data is unlimited, only selected apps work whereas with Flexifone, I can use anything!

Definitely recommended 👍

9 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

Terrible

Terrible. It takes so long to change network and even then the connection, both data and phone, is awful. Better to stick with one provider.

30 maja 2026
Opinia niezależna
Logo FlexiFone

Odpowiedź od FlexiFone

Hi Sean,

Automatic network switching only kicks in when you completely lose signal and on some occasions you will need to manually switch between networks from your device settings.

It's also important to note that network switching capability is dependent on your device (it will work better on the latest iPhone, Samsung or Pixel compared to older Android device due to its chipset).

This is the case with all Multi-Network SIMs, regardless of the provider.

A one-star review does cost us a lot; I will be happy to personally look into your case if you can email us at support@flexifone.co.uk and ask for myself.

Sarthak
Founder & Tech Lead - FlexiFone

Oceniono na 1 z 5

Very disappointed don't waste your money

Very disappointed. It works okay-ish in the UK, but that’s where the positives end. It clearly states the eSIM can be used across Europe, including Gibraltar and Spain, but for me it was a complete waste of time. I was unable to get any connection whatsoever in either location, while my giffgaff SIM worked flawlessly throughout. I bought the Flexifone SIM as a backup for the 5G roaming limit, but it failed when I actually needed it. Extremely frustrating and not fit for the purpose advertised.

2 maja 2026
Opinia niezależna
Logo FlexiFone

Odpowiedź od FlexiFone

Hi Andrew,

I apologize for your experience, please note that we provide access to multiple networks in Spain (Movistar, Orange, Vodafone) and you can select whichever one you want manually from your device's settings. Also, you can use upto 25 GB of your Data whilst abroad post which your Mobile Data stops working.

A one-star review does cost us a lot; I will be happy to personally look into your case if you can email us at support@flexifone.co.uk and ask for myself.

Sarthak
Founder & Tech Lead - FlexiFone

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