FleurbylizzRecenzje 

54
Wynik TrustScore: 5 na 5

4,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Ordered flowers for my daughter’s birthday today. Not only are they beautiful and very well received, they were put in a safe place as her neighbours have a tendency to deny parcels for her that have... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Just picked up our flowers they are delightful. Lizz went above an beyond giving us extra blooms free of charge. We will enjoy our 45th Wedding Anniversary very much. Thanks again highly recommend... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I recently ordered two bouquets for delivery from Lizz and the service was second to none. Through no fault of her team, the recipient did not get the flowers on the day as a family member put them i... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

FleurbyLizz provided flowers for a wake. The flowers were lovely and delivered on time. We received a lot of compliments on the quality of the floral arrangements but it was really down to Lizz an... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Kwiaciarnia
  2. Usługa kurierska
  3. Sklep z suszonymi kwiatami
  4. Dostawa kwiatów
  5. Projektant kwiatów
  6. Sklep z podarunkami

Napisane przez firmę

At Fleur by Lizz we are proud to have been Peterborough’s favourite local independant florist for nearly 20 years. As well as floral bouquets and arrangements we also provide bespoke wedding and event packages and beautiful funeral tributes. We offer a same day service if orders are placed by 1pm and our experienced drivers deliver your flowers and gifts 6 days a week throughout Greater Peterborough. At Fleur by Lizz we are also delighted to be a longstanding partner of household brand Interflora which means we can send flowers on your behalf all over the globe. We recently introduced a new delivery system. As well as providing photos and email updates to improve customer journey, the new software also maps the ‘best route’ for our delivery
drivers and re-maps on a live basis reducing the amount of fuel used and avoids unnecessary time on the roads.

We are the first florist in the area that are able to provide customers with a photo of their order as it leaves the shop, a delivery time slot and also a final update upon delivery with any special instructions if the flowers have been left in a safe place or with a neighbour.



Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

54 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(54)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 7

Napisz recenzję
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Oceniono na 5 z 5

I have used Lizz for many years and she…

I have used Lizz for many years and she always provides lovely fresh flowers, thoughtfully arranged and delivered on time.

11 lipca 2024
Opinia niezależna
Logo Fleurbylizz

Odpowiedź od Fleurbylizz

That’s lovely to hear Simon. Thank you for your thoughtful review and we look forward to creating another beautiful bouquet for you 🌸

Oceniono na 5 z 5

We always use Fleurbylizz

We always use Fleurbylizz for special family days and social occasions. Our latest experience was a Summer Ball at PMGC where Fleurbylizz delivered 12 beautiful themed floral table centre pieces.

They always deliver excellent quality at good prices.

22 czerwca 2024
Opinia niezależna
Logo Fleurbylizz

Odpowiedź od Fleurbylizz

Thank you very much Tony, always glad to help and provide you with beautiful arrangements ☺️

Oceniono na 5 z 5

Always the best service and flowers…

Always the best service and flowers thanks to the great team involved in delivering excellence every time

11 lipca 2024
Opinia niezależna
Logo Fleurbylizz

Odpowiedź od Fleurbylizz

Thank you Shane, always a pleasure and thanks as always for your orders 🌸

Oceniono na 5 z 5

My overall experience with this company…

My overall experience with this company has been so refreshing. Simple, easy, and most of all the customer clearly comes first to these guys. My delivery driver went above and beyond to ensure my order was delivered even when faced with a few logistical difficulties (i am based in Newcastle and the recipient in peterborough) Simon, you are a credit to your employer and sound like a lovely chap based on our brief conversations.

I even felt compelled to call the shop directly and spoke to a lovely bubbly lady called Hannah who i hope passed on my gratitude to Simon.

If i ever need flowers delivered 200 miles from where i live, i will be straight on the phone to Hannah and Simon LOL.

Thanks x

5 lipca 2024
Opinia niezależna
Logo Fleurbylizz

Odpowiedź od Fleurbylizz

Awww wow, thank you Lewis for the outstanding review, it’s very very much appreciated! Simon and Hannah are both thrilled with your comments and always happy to help and do our very best! Thanks again, Lizz 🌸

Oceniono na 5 z 5

Beautiful flowers

Beautiful flowers, great customer service, highly recommend this lovely florist.

25 czerwca 2024
Opinia niezależna
Logo Fleurbylizz

Odpowiedź od Fleurbylizz

Thank you very much Rachel ☺️

Oceniono na 5 z 5

Was so impressed with the knowledgeable…

Was so impressed with the knowledgeable and friendly staff. They helped me pick the perfect arrangement for a special occasion. It looked amazing and everyone said how fabulous it looked. Thank you, flowers are still as fabulous nearly a week later, following all your advice!

20 czerwca 2024
Opinia niezależna
Logo Fleurbylizz

Odpowiedź od Fleurbylizz

You’re very welcome Anna and thank you too. That’s very kind of you to write such a wonderful review 😊

Oceniono na 5 z 5

Great customer service

Great customer service, flowers were just what we had requested.

10 czerwca 2024
Opinia niezależna
Logo Fleurbylizz

Odpowiedź od Fleurbylizz

Thank you Mrs Ketteringham, your lovely review is much appreciated 🥰

Oceniono na 5 z 5

I couldn't be happier with my…

I couldn't be happier with my experience. The staff were incredibly friendly and went out of their way to make me feel welcome. Their attention to detail was truly impressive, ensuring that every arrangement was perfect down to the last petal. The quality of the flowers was outstanding, with each bloom vibrant and fresh. I highly recommend for anyone in need of beautiful, high-quality floral arrangements!

26 czerwca 2024
Opinia niezależna
Logo Fleurbylizz

Odpowiedź od Fleurbylizz

Awww, thank you Claire. That’s lovely to hear and thank you very much too for the wonderful review. 🌸

Oceniono na 5 z 5

Beautiful flowers & excellent service

Beautiful flowers at a reasonable price. Fantastic customer service, friendly and polite staff and great delivery service too. Would highly recommend.

20 czerwca 2024
Opinia niezależna
Logo Fleurbylizz

Odpowiedź od Fleurbylizz

Thank you so much Louise for your lovely review. 🌟🌟🌟🌟🌟

Oceniono na 5 z 5

Stunning Arrangement

The staff were amazing from the minute I walked in the showroom, they were very helpful and guided me into the right direction which made my beautiful flower arrangement the perfect gift that I wanted it to be. I arranged delivery which was swift and efficient. Well done Lizz and Team

24 maja 2024
Opinia niezależna
Logo Fleurbylizz

Odpowiedź od Fleurbylizz

Thank you Mrs Moye for your 5 star review. It’s very much appreciated and glad we could help. 💗

Oceniono na 5 z 5

Highly recommend this beautiful…

Highly recommend this beautiful florist. I had some stunning flowers created by the lovely Hannah. She was very attentive, creative and did such a perfect job. Thank you Hannah.

8 czerwca 2024
Opinia niezależna
Logo Fleurbylizz

Odpowiedź od Fleurbylizz

Thank you Millie for the wonderful review!

Oceniono na 5 z 5

Received arrangement today from a…

Received beautiful arrangement today from a friend they looked fresh and very pretty brightened up a dull day 🌺🌞

31 stycznia 2024
Opinia niezależna
Logo Fleurbylizz

Odpowiedź od Fleurbylizz

Thank you Glen for the wonderful review! We are so glad you loved your bouquet! 💐

Oceniono na 1 z 5

Zero stars would be more accurate

Zero stars would be more accurate. Avoid at all costs. Flowers are poor quality, overpriced, rude unprofessional customer service from Lizz the owner I have never come across a business owner with such disdain towards customers absolute disgrace avoid at all costs.

Updated review
To reiterate The flowers were poor quality and overpriced and not delivered at the agreed time.
I did not request a refund although I definitely deserve one, I did not receive an apology and I certainly did not behave in a rude manner all complete lies.
What I actually received was a foul mouthed response from an extremely unprofessional and prejudice shop employee. This company has a monopoly on the market therefore they feel they can treat customers in anyway they please. I standby my review as it is the truth and would urge anyone looking to buy from this business to look at other independent reviews on numerous sites who have also received terrible service. A professionally run company would not negatively slur a customer for a true review of the products/service received. The response from the owner says everything any future customer needs to know. Again I repeat avoid at all costs.

To anyone who is planning on purchasing flowers from this company read the horrendous response from Lizz the owner who again feels it’s acceptable to verbally attack a customer rather than apologise and resolve the issues they caused.

11 grudnia 2023
Opinia niezależna
Logo Fleurbylizz

Odpowiedź od Fleurbylizz

Thank you Marie for your review. As explained to you several times your flowers were delivered successfully to HMP Peterborough on the date you requested. Unfortunately your review is very dishonest and your phone manner was very upsetting for both my colleague and myself. We were certainly not rude, unless you feel that denying a refund is classed as rude? It's a real shame that you feel it is appropriate to leave such an unfair review for a hard working and independent business and attempting to taint our longstanding and great reputation with inaccurate information. Best wishes, Lizz

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