Super quick and lovely people, nice and easy to deal with. The tracker was easy to fit, with great instructions. we have several on our fleet and the Susystem is easy to track usage and location etc.... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The Team at Fleetsmart are knowledgeable, friendly and a pleasure to deal with. If you're looking for a vehicle tracking solution Fleetsmart would be a great choice.
Everything went smooth and straight forward, Info provided clear, Staff were polite and responsive, Reply on email within 5 min, Good availability, engineer even called day before to ask come earl... Zobacz więcej
Reakcja na opinię
Really happy with the service received! Steve replied promptly and was really helpful with any questions we had. Trackers are working well and the system is simple and easy to use.
Informacje dotyczące firmy
Napisane przez firmę
Fleetsmart brings user friendly web based vehicle tracking to your desktop or mobile. Without the complexity associated with traditional providers!
Dane kontaktowe
3 Beecham Court, WN3 6PR, Wigan, Zjednoczone Królestwo
- 01942356333
- support@fleetsmart.co.uk
- fleetsmart.co.uk
4,9
Doskonała
353 recenzji
Odpowiada na 100% z negatywnych recenzji
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Really easy to deal with and friendly…
Really easy to deal with and friendly :) will reccomend
17 kwietnia 2026
Opinia niezależna
Great
We received quick responses and everything was handled efficiently.
17 kwietnia 2026
Opinia niezależna
The company was very easy to deal with…
The company was very easy to deal with went out of their way to accomadate are needs
25 marca 2026
Opinia niezależna
Awesome Trackers
Super quick and lovely people, nice and easy to deal with. The tracker was easy to fit, with great instructions. we have several on our fleet and the Susystem is easy to track usage and location etc...
7 stycznia 2026
Opinia niezależna
Fleetsmart - Vehicle Tracking Experts
The Team at Fleetsmart are knowledgeable, friendly and a pleasure to deal with. If you're looking for a vehicle tracking solution Fleetsmart would be a great choice.
16 kwietnia 2026
Opinia niezależna
Tracker fitted
Had a tracker unit fitted, turned up as arranged and very quick. All good and no issues.
2 kwietnia 2026
Opinia niezależna
Great service :)
Really happy with the service received! Steve replied promptly and was really helpful with any questions we had. Trackers are working well and the system is simple and easy to use.
14 kwietnia 2026
Opinia niezależna
always flawless service from Fletsmart.
15 kwietnia 2026
Opinia niezależna
Very easy to book and apppointments…
Very easy to book and apppointments made promptly. The service on site was also fantastic.
13 kwietnia 2026
Opinia niezależna
Multiple weeks their tracking system…
Multiple weeks their tracking system has gone offline in the middle of the night and there’s no emergency contact number which leaves us absolutely desperate. It appears the office is also closed over the weekend. This is poor service and needs addressing immediately
11 kwietnia 2026
Opinia niezależna
Odpowiedź od Fleetsmart
Hi Jenny,
Thanks for your feedback. We take platform reliability seriously and pride ourselves on a 99.8% uptime record, so we want to be upfront about what happened here.
We are in the middle of migrating our backend infrastructure to Kubernetes which is a significant upgrade to how our platform runs.
The incidents on 22 March and 11 April were a direct result of this work and are the only two significant outages we have experienced. The first was a certificate renewal not handled properly during the transition and the second was caused by a legacy service being retired that was still being referenced by a background process. Both have been fully investigated and we have published post-mortems on our status page at fleetsmart.statuspage.io where you can also subscribe for updates.
We do have an out of hours support number on 0161 883 1144 which provides basic troubleshooting and can escalate issues outside of our standard Monday to Friday 8am to 6pm hours. Our engineering team also monitors the system during normal weekday hours at weekends. We recognise that this number has not been visible enough and it is being added to our website this week so that no customer is left without a point of contact.
We would welcome the chance to speak with you directly so please give us a call or get in touch and we will pick it up straight away
Excellent Service
The service was excellent, very quick responses, training and information, and from the time of completion we had the trackers within a few days, and as promised they were very easy to fit. We have only just started using the software, but so far it does exactly what we need it to do.
23 lutego 2026
Opinia niezależna
Odpowiedź od Fleetsmart
Thank you for your kind review! We’re really pleased to hear that you found the service responsive and the training and information helpful. It’s great to know the trackers arrived quickly and were easy to install as promised. We’re glad the software is already doing what you need, and if you ever need any support as you continue using it, our team is always here to help
Great Service from Fleet Smart
The company has been using FleetSmart since late 2022 and i have dealt with them since 2018, the service is always top notch, straight to the point and understand our requirement, to get tracker fitted, the experience ran smooth from ordering to fitting the tracker in.
Recommend this to any other company
20 lutego 2026
Opinia niezależna
Odpowiedź od Fleetsmart
Thanks so much for the kind words and for trusting us since 2018, that really means a lot to the whole team. We’re glad the tracker installation process has continued to run smoothly and that we’ve been able to keep things straightforward and in line with your requirements.
We truly appreciate the recommendation and look forward to supporting you and your fleet for many more years to come!
Customer Service was great!
The service was good and especially the exceptional customer service of Steve Bristow and Danny Jones, I reached out to your company and within 5 minutes Danny had responded to my enquiry.
After helping me, Danny then set me up on a video call with Steve where I was shown through the system, all on the same afternoon. It's nice to deal with a company that actually puts the effort into their customers.
9 lutego 2026
Opinia niezależna
Odpowiedź od Fleetsmart
Thank you for taking the time to leave such a great review. We’re really pleased to hear you had a positive experience and that Danny and Steve were able to support you so quickly.
We pride ourselves on being responsive and making sure our customers feel looked after from that first enquiry through to getting set up on the system, so it’s great to know that came across. I’ll be sure to pass your kind comments on to both Danny and Steve, they’ll really appreciate it.
Thanks again for choosing us, and we’re always here if you need anything going forward.
5* The booking process and when the…
5* The booking process and when the engineer comes out is so easy to do, I can't give you anything to improve on. Everyone is always so helpful, and we are so pleased with the service you provide us!
13 lutego 2026
Opinia niezależna
Odpowiedź od Fleetsmart
Hi Daisy, thank you so much for your review. I'm thrilled that you're happy with the service you have received, thank you for giving us the opportunity to work with you
We have a fleet of 30 vehicles and all…
We have a fleet of 30 vehicles and all done by fleetsmart,
Always top class, punctual, very kind and professional.
I can definitely recommend
12 lutego 2026
Opinia niezależna
Odpowiedź od Fleetsmart
Hi Peter, thank you for taking the time to leave us a review. I'm really glad you have had a great experience and we look forward to working with you way into the future 😊
Everything went smooth and straight…
Everything went smooth and straight forward, Info provided clear, Staff were polite and responsive,
Reply on email within 5 min,
Good availability, engineer even called day before to ask come earlier for booking which helped us.
31 stycznia 2026
Opinia niezależna
Odpowiedź od Fleetsmart
Thank you for the great feedback. I’m really glad everything was smooth and straightforward, and that the clear info, quick replies, and good availability helped.
I’m also pleased the engineer calling ahead worked out well for you. We really appreciate you taking the time to leave a review.
My experience has been consistently…
My experience has been consistently positive. Communication has always been clear and efficient, and the process of arranging appointments has been straightforward, with bookings typically confirmed within a few hours of initial contact.
I have nothing but praise for the quality of your service and wish you continued success.
2 lutego 2026
Opinia niezależna
Odpowiedź od Fleetsmart
Thank you for taking your time to leave us such a positive review! Really happy you've had a such a positive experience, it's exactly what we aim for. We look forward to working with you throughout the future
Fleetsmart provide a wonderful service!
Fleetsmart provide a wonderful service. The software works great and we dont have any issues. The install engineers are always friendly and super helpful.
5 lutego 2026
Opinia niezależna
Odpowiedź od Fleetsmart
Hi Laura, thank you for your fantastic feedback. We're delighted to hear that you're enjoying the FleetSmart service and that the software is working smoothly for you. It's also great to know our installation engineers have made a positive impression — we’ll be sure to pass your kind comments on to the team. We really appreciate your support and look forward to continuing to work with you.
Quick customer service and response
Quick customer service and response. Dealing with the company for more than 2 years now, only positive experience.
5 lutego 2026
Opinia niezależna
Odpowiedź od Fleetsmart
Thank you for your kind review and for being with us for over two years — we really appreciate your continued support. It’s great to hear that you’ve had such a positive experience with our customer service and response times. We’re always here if you need anything and look forward to supporting you for many more years to come.
I found your booking process was great
I found your booking process was great; it was quick and easy and Simon the installer was friendly and flexible
2 lutego 2026
Opinia niezależna
Odpowiedź od Fleetsmart
Hi Emma, thank you for leaving a positive review - really glad you've had a good experience and that Simon worked well for you. I'll pass your comments on to him !
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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