I recently had to return a pair of shoes. Not because they weren’t perfect but because Flabelus replaced the damage pair and I hastily ordered THAT same pair. The staff worked with me, accepted my ret... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I contacted customer support because I was about to travel and had bought the shoes to wear at an event abroad. I even offered to go to a store to pick them up myself. Customer support told me the... Zobacz więcej
My experience with Flabelus has been very positive. The support team was fantastic. They were responsive, helpful and genuinely seemed to care about my experience. My Mary Janes are amazing and extrem... Zobacz więcej
Love my shoes of which I ave several pairs and have bought several pairs as gifts. My only concern has been: my light colored velvet pair got wet when I was caught unexpectedly in the rain and the bur... Zobacz więcej
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I am very happy with the style and…
I am very happy with the style and comfort but the size is a bit off. If I buy a 39 it is too big, the 38 that I have are all tightly fit and the shape of my toes are visible. It will be nice to have it is half sizes.
I recently had to return a pair of…
I recently had to return a pair of shoes. Not because they weren’t perfect but because Flabelus replaced the damage pair and I hastily ordered THAT same pair. The staff worked with me, accepted my return and gave me a full refund. They communicate! And it’s not days or weeks, it was same day! Their professionalism and kindness aren’t matched. That helps me choose them and their products again and again!
I contacted customer support because of the delivery
I contacted customer support because I was about to travel and had bought the shoes to wear at an event abroad. I even offered to go to a store to pick them up myself. Customer support told me the order had already been shipped and that nothing could be done.
However, although a tracking number was generated, I contacted the courier and they assured me the package had not yet been handed over to them and was not in their possession.
I find it disappointing that a brand like this doesn’t do everything possible to retain its customers. In my opinion, this has been a very poor experience. I’m traveling tomorrow and had to go out and buy another pair of shoes. When these arrive, I will return them.
I will never shop at this store again, they are extremely inflexible.
Confortable and they arrived very quick
Comfort and stylish
The shoes are great, pretty comfortable and fashion.
El ajuste no es correcto
Pedí una talla más grande, soy 41 y pedí 42 de cualquier manera aprietan y lastiman, debieran cuidar el ajuste con más precisión.
Estoy un poco decepcionada
Love my Flabelus
Love my Flavelus. This was my third pair. So comfy and beautiful. Compliments galore, and I can walk in them for miles and miles.
Stunning shoes
Stunning shoes, but definitely size up. Prompt customer service also.
After a long wait for my parcel I finaly…
Horrible costumer service !!
After a long wait for my parcel I finaly got it to find that the wrong colour was sent to me. I contated customer service, only available by email, and they are rather awful and dismissive. Sending back the shoes and they will not see my money ever again.
the shoes are "falbelus" and the…
the shoes are "falbelus" and the service is fantastic
Very attentive
They were more helpul and attentive than I could ever expect, responding my doubts as quickly and giving me all the support so I could make the best decisions and could have a great experience.
El zapato es muy bonito
El zapato es muy bonito, pero el terciopelo está pasado está por un lateral gastado totalmente apunto de romper. No he podido notificarlo antes porque ustedes me escriben en inglés y yo no sé hablar inglés
I am really fan of your shoes
I am really fan of your shoes, the only problem is the size, we have to return and take the higher size and pay extra money to return.
Great shoes
Great shoes, so comfortable and gorgeous!! Excellent product! Meanwhile I have 5 pairs and I love to wear them. I love the tremendous color selection! ❤️
The only downside to ordering off…
The only downside to ordering off flabelus is the insane cost of returns. €12 is so expensive, or €8 if you’re exchanging an item is a lot seeing as the shoes are quite expensive themselves. Seeing as the shoes are small fitting I would assume it’s a common occurrence - it’s disappointing to have to pay this much especially being based in Ireland I don’t have any other choice and the shoes are so gorgeous so it’s a shame. It would really put me off purchasing online again.
Compra en tienda Flabelus de Zaragoza
Compra en tienda Flabelus de Zaragoza. Dependienta encantadora. Zapatos preciosos y 20% de descuento. Gracias!!!
You always offer a great service
You always offer a great service, thank you.
Wonderful shop with gorgeous shoes and…
Wonderful shop with gorgeous shoes and very kind staff. So helpful and nice
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